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WBC - Block Cleaning Services

Waverley Borough Council

This public procurement record has 2 releases in its history.

Award

10 Sep 2026 at 14:58

UK6 - Contract Award Notice
Tender

19 Mar 2026 at 12:54

UK4 - Tender Notice
Summary of the contracting process

Waverley Borough Council is procuring block cleaning services for its premises and housing-related properties across the Waverley area in Surrey. The service covers accommodation, building and window cleaning, with the purpose of maintaining high standards of cleanliness and meeting statutory and regulatory requirements affecting tenants. Delivery depends on clear specifications, trained staff, documented accountability, tenant involvement, performance measurement, effective communication, quality assurance and appropriate supervision. The council is seeking one service provider for the full requirement. This is a public-sector cleaning services contract, including routine cleaning of buildings and accommodation and window-cleaning activity. The buyer is Waverley Borough Council, based at The Burys in Godalming. The procurement is relevant to commercial cleaning contractors with the operational infrastructure to manage services across council premises in the Waverley area.

The procurement has been completed and an award has been made, with Cleanscapes Limited selected as the supplier. The award is dated 1 September 2026 and has a value of £255,650 excluding VAT, or £306,780 including VAT. The awarded contract is due to run from 1 November 2026 to 31 October 2028, with a possible 12-month renewal to 31 October 2029. It followed an above-threshold open procedure and used one lot. The evaluation weighting was 55% price, 40% quality and 5% social value. Eight bids were received, with seven reaching the final stage, including one from an SME. The standstill period ends on 21 September 2026, and contract signature is scheduled for 22 September 2026.

This award demonstrates established demand from Waverley Borough Council for managed cleaning across accommodation, buildings and windows, delivered through a single-provider model. A credible future competitor would need proven commercial cleaning operations, trained personnel matched to different job roles, documented lines of accountability and robust supervisory and management arrangements. Quality assurance, service measurement and clear communication would be central to demonstrating reliable performance, alongside the ability to involve tenants and respond to users’ needs. Suppliers should also be able to evidence effective operational processes for maintaining consistently high cleanliness standards and meeting statutory and regulatory requirements. Because social value formed part of the evaluation, bidders would need to address social value outcomes as well as service quality and price. The requirement is suited to an established cleaning business with sufficient capacity for council-wide delivery.

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Notice Information

Notice Title

WBC - Block Cleaning Services

Notice Description

Waverley Borough Council is seeking Tenders in respect Block Cleaning Services, for Waverley for a period of up to 5 years (initially 3 years plus 1 year + 1 year). The Council is looking to award to one (1) service provider. Anticipated volumes are stated in the Price Schedule but there are no guarantees of volumes through the life of this contract. The estimated value of this contract is PS250,000, over the possible 5-year term with the anticipated start date being the 1st August 2026. The requirement of this contract id for the provision of a high level of cleanliness throughout the Authority's premises, not only to meet statutory and regulatory requirements that govern the Tenants, but also to ensure properties are well maintained. Fundamentally, the achievement of high standards of cleanliness relies upon operational processes and systems that are designed to ensure such an outcome. The delivery of a high-quality cleaning Service is complex and should not be underestimated although the overriding objective is to ensure that premises are clean. High levels of cleanliness can only be achieved through: Clear specifications The relevant training commensurate with job role Documented lines of accountability Involving users/Tenants All staff recognizing their responsibility A meaningful framework for measurement Support from senior management team. Clear lines of Communication Quality Assurance processes Support Service delivery staff with an effective supervisory and management team providing a ratio of staff to supervision in line with national benchmarks

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066edf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085973-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

90910000 - Cleaning services

90911000 - Accommodation, building and window cleaning services

90911100 - Accommodation cleaning services

90911200 - Building-cleaning services

90911300 - Window-cleaning services

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
£250,000 £100K-£500K
Awards Value
£255,650 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Sep 20265 days ago
Submission Deadline
13 Apr 2026Expired
Future Notice Date
Not specified
Award Date
1 Sep 20262 weeks ago
Contract Period
1 Nov 2026 - 31 Oct 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Waverley Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GODALMING
Postcode
GU7 1HR
Postcode Area
Guildford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
TLJ2 Surrey, East and West Sussex
Local Authority
Waverley
Electoral Ward
Godalming Central & Ockford
Westminster Constituency
Godalming and Ash

Supplier Information

Number of Suppliers
1
Supplier Name

Cleanscapes Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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