Award

Qwell - Adult Digital Mental health provision (18+)

NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

19 Mar 2026 at 19:10

Summary of the contracting process

The NHS Cheshire and Merseyside Integrated Care Board is directing an intention to award notice for the procurement of "Qwell - Adult Digital Mental Health Provision (18+)" under the Provider Selection Regime. This service, classified under the health services industry, aims to provide digital mental health support to adults in Knowsley. The ongoing procurement stage marks the standstill period, allowing providers to make representations within eight working days as of the publication on 19th March 2026. The contract, valued at £38,140 annually, is awarded through a limited procurement method without prior publication of a call for competition and is scheduled to commence on 1st April 2026, concluding on 31st March 2027.

With the focus on enhancing integration, collaboration, service sustainability, and improving access, this procurement presents notable growth opportunities for businesses specialising in digital health services, particularly those offering innovative solutions to reduce health inequalities. The incumbent provider, Kooth Digital Health Ltd, is positioned as the supplier due to their expertise in providing comprehensive, anonymous mental health support platforms. Businesses capable of offering robust digital self-help tools and professional support resources would be well-suited to tender in similar future opportunities, fostering community wellbeing and expanding outreach through digital platforms.

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How relevant is this notice?

Notice Title

Qwell - Adult Digital Mental health provision (18+)

Notice Description

Qwell - Adult Digital Mental health provision (18+) Qwell is a BACP accredited service that has provided an anonymous mental health support for adults (18+) through their digital service in Knowsley, supporting 2,142 individuals per year. It is available 365 days per year with immediate 1:1 access to experienced counsellors and wellbeing practitioners during the hours of 12pm-10pm Monday - Friday, and 6pm - 10pm weekends. The platform includes: * Digital self-help tools including journals, goal trackers and mini activities * A pre-moderated and active community delivering peer support through discussion posts, live forums based on current presenting issues and an extensive library of peer and professional created content * 1-2-1 chat and messaging functionality to engage with practitioners (counsellors, emotional wellbeing practitioners)

Lot Information

Lot 1

NHS Cheshire and Merseyside ICB - Knowsley Place intend to award a 1 year contract via Direct Award C to incumbent provider to deliver Online Adults Mental Health and Wellbeing Provision Service in Knowsley. The contract will start on the 1st of April 2026, expire on 31st March 2027 and has an annual contract value of PS38140.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by withing 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066fb7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025506-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£38,140 Under £100K

Notice Dates

Publication Date
19 Mar 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Jan 20262 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARRINGTON
Postcode
WA1 1QY
Post Town
Warrington
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
TLD71 East Merseyside

Local Authority
Warrington
Electoral Ward
Bewsey and Whitecross
Westminster Constituency
Warrington South

Supplier Information

Number of Suppliers
1
Supplier Name

KOOTH DIGITAL HEALTH

Open Contracting Data Standard (OCDS)

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