This public procurement record has 3 releases in its history.

Award

17 Jul 2026 at 16:59

Award

20 Mar 2026 at 22:29

Tender

19 Mar 2026 at 19:55

Summary of the contracting process

Bridgend County Borough Council procured a regulated care at home service to support people assessed as having care and support needs to live as independently as possible for as long as possible. The work is a social care and related service, delivered in Bridgend County Borough. It covers individual care packages purchased through a framework, with weekly package costs based on providers’ unit rates and the assessed hours of support required. The framework is intended to support outcome-focused care, including helping individuals regain or maintain their independence. Bridgend County Borough Council is the public sector buyer. The requirement is suitable for both small and medium-sized enterprises and voluntary, community and social enterprises.

The procurement is complete and awarded, with an active contract signed by Bridgend County Borough Council. The award was made on 19 March 2026 to 16 providers: April Complete Care, Care Crew, Cartrefi Cymru Cooperative, Glamorgan Care Ltd, Trinity Care and Support, Gofal Cymunedol Ltd, Harlequin Homecare, ND Care, Resolution Care, Right at Home, Serendipity Care and Support, Serenity Support Services, Seren Support Services, Star Care Solutions Ltd, Steddy Ltd and Everycare. The award and contract value is £66,000,000 excluding VAT (£79,200,000 including VAT). The contract runs from 1 April 2026 to 31 March 2028, with options to extend by up to 48 months, to 31 March 2032. It used an accelerated open procedure under the light-touch regime. Technical quality carried 80% and price 20%.

This award shows established demand from Bridgend County Borough Council for regulated homecare providers able to deliver individualised support in people’s homes. A credible future competitor would need operational capacity to accept and staff care packages, calculate delivery costs from unit rates and assessed support hours, and manage variable package requirements. The evaluation placed greater emphasis on technical quality than price, so providers would need strong method statements and the ability to explain their service approach in an interview. Evidence of outcome-focused practice, enabling people to regain or maintain independence, and effective quality monitoring would be important. The successful field included many SMEs and one VCSE, indicating that the requirement can suit focused local or regional care organisations as well as larger providers.

How relevant is this notice?

Notice Title

The Provision of a Regulated Care at Home Service

Notice Description

UK 7 notice for Bridgend County Borough Council to formalise and award the Framework Agreement for the provision of Regulated Care at Home Services. The Authority is dedicated to helping individuals who have been assessed as having care and support needs to live as independently as possible, for as long as they can.

Lot Information

Lot 1

Renewal: The contract will have an option for the Council to extend the contract by a period of up to 48 months

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066fb9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067991-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
£66,000,000 £10M-£100M
Lots Value
£66,000,000 £10M-£100M
Awards Value
£66,000,000 £10M-£100M
Contracts Value
£66,000,000 £10M-£100M

Notice Dates

Publication Date
17 Jul 20262 months ago
Submission Deadline
20 Mar 2026Expired
Future Notice Date
Not specified
Award Date
19 Mar 20266 months ago
Contract Period
1 Apr 2026 - 31 Mar 2028 2-3 years
Recurrence
2031-09-10

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Bridgend County Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRIDGEND
Postcode
CF31 4WB
Postcode Area
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL17 Bridgend and Neath Port Talbot

Local Authority
Bridgend
Electoral Ward
Bridgend Central
Westminster Constituency
Bridgend

Supplier Information

Number of Suppliers
16
Supplier Names

April Complete Care

Care Crew

Cartrefi Cymru

Glamorgan Care Ltd

Trinity Care and Support

Gofal Cymunedol Ltd

Harlequin Home Care Ltd

ND Care

Resolution Care

Right at Home

Serendipity care and Support Ltd

Serenity Support Services

Seren Support Services Ltd

Star Care Solutions Ltd

STEDDY LIMITED

Everycare

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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