Award

Taxi Management Services

SOUTH WESTERN RAILWAY LIMITED

This public procurement record has 2 releases in its history.

Award

20 Mar 2026 at 15:49

Award

20 Mar 2026 at 15:36

Summary of the contracting process

South Western Railway Limited, a public undertaking based in London, has completed a procurement process titled "Taxi Management Services" as of 20th March 2026. The process is in the award stage and involved the direct award of a contract to First Travel Solutions Limited. This contract, valued at £2.88 million gross, will facilitate the provision of approximately 5,000 taxis per period to support traincrew and customer transport needs, especially during disruptions. The contract is set to commence on 1st April 2026 and end on 30th September 2026, with an option to extend for up to three months if necessary. This falls under the services category, particularly focusing on taxi and passenger transport services, and covers the region designated as UKJ in the United Kingdom.

This tender presents significant opportunities for businesses specializing in transport services, given its provisions for daily, ad-hoc, and emergency taxi requirements. Small and medium enterprises particularly suited for special-purpose road passenger transport services may find this environment conducive for growth, as the procurement method offers a direct award ensuring continuity and alignment with the South Western Railway’s operational needs. The contract's emphasis on delivering services in accordance with specified obligations also highlights opportunities for businesses that can uphold high service standards consistently, facilitating future market engagements under the anticipated Department for Transport's Dynamic Market.

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Notice Title

Taxi Management Services

Notice Description

SWR require around 5,000 taxis per period to facilitate the traincrew diagrams and run the service on time. The Taxis required covers around 2/3 diagrammed and the rest are ad-hoc or emergency. There are planned taxis which run every day, one-off taxis are also required during engineering / special events, and also emergency taxis on the day if there is disruption to the train service. The provision of these fully managed Services must be delivered in accordance with the specification and Supplier's obligations.

Procurement Information

First Travel Solutions Limited (FTS) is the contracting authority's incumbent provider of Taxi Management Services across the SWR network. The service was previously delivered under a framework agreement, which expired on 31 December 2025, after which SWRL maintained continuity through an interim arrangement. Following SWR's transfer to public ownership, SWRL was required to enter into its own contractual arrangements and could not continue to rely on the group framework contract previously in place. A short term direct award is therefore required with the incumbent supplier to ensure continuity of this safety critical service, which supports traincrew movements, customer transport during disruption, and the safe operation of the railway. This interim arrangement will cover the period from 1 April 2026 to 30 September 2026, with an optional extension of up to 3 months, after which the service will transition to a contract awarded through the forthcoming DfTO Dynamic Market for

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0670a4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025920-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)


CPV Codes

60120000 - Taxi services

60130000 - Special-purpose road passenger-transport services

60140000 - Non-scheduled passenger transport

60170000 - Hire of passenger transport vehicles with driver

60200000 - Railway transport services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,400,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
20 Mar 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Mar 20262 weeks ago
Contract Period
31 Mar 2026 - 30 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SOUTH WESTERN RAILWAY LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 9LQ
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified

Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

FIRST TRAVEL SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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