Taxi Management Services

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0670a4-2026-04-30T14:04:32+01:00",
    "date": "2026-04-30T14:04:32+01:00",
    "ocid": "ocds-h6vhtk-0670a4",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-COH-03266760",
            "name": "SOUTH WESTERN RAILWAY LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "03266760"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PQHL-7495-VCQT"
                }
            ],
            "address": {
                "streetAddress": "South Bank Central 4th Floor, 30 Stamford Street,",
                "locality": "London",
                "postalCode": "SE1 9LQ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI44"
            },
            "contactPoint": {
                "email": "ProcurementandContracts@swrailway.com"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicUndertaking",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public undertaking"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-01966624",
            "name": "First Travel Solutions Limited",
            "identifier": {
                "scheme": "GB-COH",
                "id": "01966624"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PZNM-2488-XLPW"
                }
            ],
            "address": {
                "streetAddress": "Unit 5 Petre Court, Petre Road Clayton Business Park",
                "locality": "Accrington",
                "postalCode": "BB5 5HY",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD46"
            },
            "contactPoint": {
                "email": "fts.bidmanagement@firsttravelsolutions.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.firsttravelsolutions.com/",
                "scale": "large",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-COH-03266760",
        "name": "SOUTH WESTERN RAILWAY LIMITED"
    },
    "tender": {
        "id": "ocds-h6vhtk-0670a4",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Taxi Management Services",
        "description": "SWR require around 5,000 taxis per period to facilitate the traincrew diagrams and run the service on time. The Taxis required covers around 2/3 diagrammed and the rest are ad-hoc or emergency. There are planned taxis which run every day, one-off taxis are also required during engineering / special events, and also emergency taxis on the day if there is disruption to the train service. The provision of these fully managed Services must be delivered in accordance with the specification and Supplier's obligations.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "Additional or repeat goods, services or works - extension or partial replacement First Travel Solutions Limited (FTS) is the contracting authority's incumbent provider of Taxi Management Services across the SWR network. The service was previously delivered under a framework agreement, which expired on 31 December 2025, after which SWRL maintained continuity through an interim arrangement. Following SWR's transfer to public ownership, SWRL was required to enter into its own contractual arrangements and could not continue to rely on the group framework contract previously in place. A short term direct award is therefore required with the incumbent supplier to ensure continuity of this safety critical service, which supports traincrew movements, customer transport during disruption, and the safe operation of the railway. This interim arrangement will cover the period from 1 April 2026 to 30 September 2026, with an optional extension of up to 3 months, after which the service will transition to a contract awarded through the forthcoming DfTO Dynamic Market for transportation.",
        "specialRegime": [
            "utilities"
        ],
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "suitability": {
                    "sme": true
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "additionalRepeatExtensionPartialReplacement"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "value": {
                "amountGross": 2880000,
                "amount": 2400000,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-01966624",
                    "name": "First Travel Solutions Limited"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "60120000",
                            "description": "Taxi services"
                        },
                        {
                            "scheme": "CPV",
                            "id": "60130000",
                            "description": "Special-purpose road passenger-transport services"
                        },
                        {
                            "scheme": "CPV",
                            "id": "60140000",
                            "description": "Non-scheduled passenger transport"
                        },
                        {
                            "scheme": "CPV",
                            "id": "60170000",
                            "description": "Hire of passenger transport vehicles with driver"
                        },
                        {
                            "scheme": "CPV",
                            "id": "60200000",
                            "description": "Railway transport services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKJ",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKJ",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKJ",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2026-09-30T23:59:59+01:00",
                "maxExtentDate": "2026-12-31T23:59:59Z"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "If SWR is unable to run a mini-competition as planned, within the six month initial period"
            },
            "hasOptions": true,
            "options": {
                "description": "There is an element of ad-hoc services for unplanned taxi requirements."
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "025906-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/025906-2026",
                    "datePublished": "2026-03-20T15:36:53Z",
                    "format": "text/html"
                },
                {
                    "id": "025920-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/025920-2026",
                    "datePublished": "2026-03-20T15:49:45Z",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-04-01T23:59:59+01:00",
                    "status": "scheduled"
                }
            ],
            "date": "2026-03-20T00:00:00Z",
            "standstillPeriod": {
                "endDate": "2026-03-31T23:59:59+01:00"
            }
        }
    ],
    "language": "en",
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "status": "active",
            "period": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2026-09-30T23:59:59+01:00",
                "maxExtentDate": "2026-12-31T23:59:59Z"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "Extension can be used if the industry solutions being procured by DFTO is not ready by the contract end date."
            },
            "value": {
                "amountGross": 2880000,
                "amount": 2400000,
                "currency": "GBP"
            },
            "aboveThreshold": true,
            "dateSigned": "2026-04-01T00:00:00+01:00",
            "documents": [
                {
                    "id": "A-15468",
                    "documentType": "contractSigned",
                    "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-15468",
                    "format": "application/pdf"
                },
                {
                    "id": "039947-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/039947-2026",
                    "datePublished": "2026-04-30T14:04:32+01:00",
                    "format": "text/html"
                }
            ],
            "agreedMetrics": [
                {
                    "id": "1",
                    "title": "Supplier On Boarding and Audits"
                },
                {
                    "id": "2",
                    "title": "Supplier Performance"
                },
                {
                    "id": "3",
                    "title": "Train Service Performance"
                },
                {
                    "id": "4",
                    "title": "Pre-Booked Journeys (inc up to 1 hour in advance)"
                },
                {
                    "id": "5",
                    "title": "Emergency/Adhoc Bookings"
                },
                {
                    "id": "6",
                    "title": "Emergency/Adhoc Bookings - DDA"
                },
                {
                    "id": "7",
                    "title": "Confirmation of Emergency/ Ad-hoc and DDA Bookings"
                },
                {
                    "id": "8",
                    "title": "Electronic Journey Tracking"
                },
                {
                    "id": "9",
                    "title": "Call Answering"
                },
                {
                    "id": "10",
                    "title": "Accidents, Incidents or Near Misses and Customer Complaints"
                },
                {
                    "id": "11",
                    "title": "COVID (or other relevant Pandemic scenarios)"
                },
                {
                    "id": "12",
                    "title": "Invoices"
                },
                {
                    "id": "13",
                    "title": "Customer Performance"
                },
                {
                    "id": "14",
                    "title": "Sustainability and Accessibility"
                }
            ]
        }
    ]
}