Award

Dental Referral Management Service - Hertfordshire 26/28

NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

23 Mar 2026 at 20:00

Summary of the contracting process

The procurement process for the "Dental Referral Management Service - Hertfordshire 26/28" involves the NHS Hertfordshire and West Essex Integrated Care Board, a regional health authority in the UK, with its office located in Hemel Hempstead. This process falls under the industry category of dental practice and related services, aiming to manage specialist dental referrals through an online Referral Management System. The current procurement stage is the award phase, with an intention to award notice published on 23 March 2026, marking the beginning of the standstill period. Providers interested in making representations must do so by 2 April 2026. The process follows the Provider Selection Regime, not governed by the Public Contracts Regulations 2015, allowing for direct awarding without prior competition.

This tender offers significant growth opportunities for businesses specialising in dental services, particularly those offering Orthodontics, Oral Surgery, Sedation, and Community Dental Services. The contract will traditionally be renewed for a two-year period under a 1+1 year term. Given the selection of Referral Management Services Limited as the successful provider due to its exemplary service and compliance with quality standards, businesses with established expertise and robust service delivery in the dental sector are best positioned to compete in such tenders. The direct award method prioritises continuity and quality, indicating that experienced providers with proven track records are most likely to benefit.

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How relevant is this notice?

Notice Title

Dental Referral Management Service - Hertfordshire 26/28

Notice Description

The online Referral Management System manages all dental referrals for specialist services including Orthodontics, Oral Surgery, Sedation, Secondary and Community Dental Services.<br/><br/>To confirm as per the PSR direct award porcess C, the existing provider satisfies the existing contract, delivering a good service, meeting all the KPIs with no quality concerns and good outcomes. No concerns have been raised by patients and the current contracting arrangements are not changing from the existing contract.

Lot Information

Lot 1

The online Referral Management System manages all dental referrals for specialist services including Orthodontics, Oral Surgery, Sedation, Secondary and Community Dental Services.

All referrals except for oral surgery are delivered via a clinically approved algorithm. Oral Surgery referrals are triaged by Consultant level clinicians.

There is no material change to the new contract being offered and therefore a direct award process C has been completed under the PSR and a robust due diligence process has been completed to ensure providers meet all the Basic and Key Criterion.

Options: The Contract is over a 2yr duration on a 1+1 year term.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 02/04/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06721d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/026539-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85130000 - Dental practice and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£579,450 £500K-£1M

Notice Dates

Publication Date
23 Mar 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Mar 20261 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MARLOWES, HEMEL HEMPSTEAD
Postcode
HP1 1DN
Post Town
Hemel Hempstead
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
TLH23 Hertfordshire CC

Local Authority
Dacorum
Electoral Ward
Hemel Hempstead Town
Westminster Constituency
Hemel Hempstead

Supplier Information

Number of Suppliers
1
Supplier Name

REFERRAL MANAGEMENT SERVICES

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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