Award

CCTV In-Station System Hardware and Software Maintenance

TRANSPORT FOR LONDON

This public procurement record has 1 release in its history.

Award

24 Mar 2026 at 14:17

UK5 - Transparency Notice
Summary of the contracting process

The public procurement contract is issued by Transport for London (TfL), a central government authority located in London, United Kingdom. The contract is titled "CCTV In-Station System Hardware and Software Maintenance," covering the essential services required to maintain the legacy CCTV In-Station system instrumental to TfL's operations. The procurement falls under the services category, specifically software maintenance and repair services. This tender has reached the contract award stage, with COSTAIN GROUP PLC appointed as the supplier. The contract period will commence on 1 April 2026, with a projected end date of 31 March 2028. The procurement method utilised is a direct award due to intellectual property rights and service continuity considerations, which are critical for maintaining operational performance during the system transition.

This tender presents significant business growth opportunities, particularly for companies involved in software maintenance and services that cater to public transport and infrastructure sectors. Firms with expertise in maintaining mission-critical systems, particularly those familiar with CCTV hardware and software integration, are well-suited for such contracts. The direct award approach signifies the reliance on COSTAIN GROUP PLC's existing knowledge and intellectual property rights, yet it underscores potential opportunities for businesses offering innovative solutions to support future replacement systems. Companies capable of providing seamless service continuity and ensuring safety compliance stand to benefit most, offering strategic partnerships with organisations like Transport for London in pivotal infrastructure projects.

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Notice Information

Notice Title

CCTV In-Station System Hardware and Software Maintenance

Notice Description

The existing Costain contract for CCTV In-Station System Hardware and Software Maintenance is due to expire on 31 March 2026. An extension is required to ensure continued maintenance and support of the legacy CCTV In-Station system. Ongoing maintenance is essential for TfL to meet its Statutory Duty under the Traffic Management Act 2004, which requires TfL, as the traffic authority, to keep the road network clear and operational. The CCTV In-Station system plays a critical role in fulfilling this duty, particularly through its integration with mission-critical Tunnels CCTV services. Under no circumstances can the system be permitted to operate without full support, as any unsupported fault within this legacy environment could have significant operational and safety impacts. The CCTV In-Station system is formally classified as Mission Critical, and uninterrupted maintenance is required to ensure safe and reliable operational performance throughout the transition to its replacement system.

Procurement Information

This contract extension is required for the following reasons: Mobilisation and transition period: The extension allows sufficient time to conclude the award of the new contract and to enable a controlled mobilisation and transition period. This includes a phase of dual running between Costain and the incoming supplier, who will be responsible for delivering the replacement system. Intellectual Property Rights (IPR): Costain holds the IPR for the existing system, which is a legacy and end-of-life product. Any alternative supplier would require a licence from Costain to access and maintain the system. Procuring such a licence would introduce additional cost to TfL and is considered economically disadvantageous. Furthermore, transferring responsibility to a supplier without full system knowledge would introduce technical risks to a mission-critical system. Continuity of service: The supplier currently provides a mission-critical service that cannot be disrupted without creating significant operational risk. Transitioning to a new supplier at this stage would risk delays and service interruptions, as the incoming supplier would require time to design, implement, and migrate to the new system. Maintaining the incumbent supplier ensures service continuity and mitigates operational and safety risks during the transition to the replacement solution.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0672d4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/026859-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£8,179,672 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
24 Mar 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Mar 20261 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

COSTAIN GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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