Award

Open CRM Licenses and Development

BRISTOL CITY COUNCIL

This public procurement record has 1 release in its history.

Award

25 Mar 2026 at 16:24

Summary of the contracting process

Bristol City Council has successfully awarded a contract for "Open CRM Licenses and Development" as part of the WorkWell Project. This procurement process targeted the software package and information systems industry category, situated in Bristol, UK. The tender was conducted through a direct procurement method below the threshold, without competition, implying a streamlined award process. Specific key dates include the signing of the contract on 25th March 2026, with the contract active from 1st April 2026 to 31st March 2027. The tender and subsequent contract are centred around enhancing software systems for the city's operations.

This opportunity mainly benefits small to medium-sized enterprises (SMEs) specialising in software development and CRM solutions, exemplified by the successful supplier, SOFTWARE ADD-ONS LIMITED, based in Catterick Garrison. The contract, valued at £22,960 (excluding VAT), offers substantial growth prospects for businesses looking to broaden their offerings in municipal IT solutions, particularly in the public sector. With a focus on continued development under the WorkWell Project, businesses capable of providing innovative software and CRM additions are well-placed to compete in similar future procurements.

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Notice Title

Open CRM Licenses and Development

Notice Description

Software Licenses and Development as part of the WorkWell Project.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067431
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027506-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£22,960 Under £100K

Notice Dates

Publication Date
25 Mar 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Mar 20261 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
BRISTOL CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS1 5TR
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
Not specified

Local Authority
Bristol, City of
Electoral Ward
Hotwells and Harbourside
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTWARE ADD-ONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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