Planning

NENC101 - All Age Continuing Care Complex Case Management Service (AACC/CCMS)

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Planning

26 Mar 2026 at 11:07

Summary of the contracting process

NHS North East North Cumbria Integrated Care Board (ICB) is currently in the planning stage for the provision of Complex Care Packages through an All Age Continuing Care Complex Case Management Service (AACC/CCMS). This procurement process, classified under health services, is relevant to organisations within the North East and North Cumbria Region. The ICB is undertaking this market engagement exercise through a Request for Information (RFI) aimed at understanding the market's capacity and interest in delivering these services. Responses to the RFI must be submitted by 12:00 on Thursday, 9th April 2026. Key dates include future notices expected by 8th May 2026.

This procurement initiative offers potential business growth opportunities tailored for providers in the health services industry, particularly those experienced in managing complex care needs across all age groups. Businesses that can demonstrate significant capacity and expertise in such services will be well-suited to engage with NHS North East and North Cumbria ICB. The procurement method reflects an information gathering process under the Health Care Services (Provider Selection Regime) Regulations 2023, moving away from a traditional competitive bidding framework. Interested parties are encouraged to express their interest via the electronic tendering tool Atamis, facilitating communication and RFI submissions. This is an excellent opportunity for businesses looking to strengthen their portfolio in health care services within the UKC region.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

NENC101 - All Age Continuing Care Complex Case Management Service (AACC/CCMS)

Notice Description

NHS North East North Cumbria Integrated Care Board (ICB) is managing this market engagement exercise for the provision of an All Age Continuing Care Complex Case Management Service (AACC/CCMS)

Lot Information

Lot 1

NHS North East North Cumbria Integrated Care Board (ICB) is managing this market engagement exercise for the provision of an All Age Continuing Care Complex Case Management Service (AACC/CCMS) the North East and North Cumbria Region. The ICB is issuing this notice as a Request for Information (RFI) to engage with the market and to gather information in order to gain a better understanding of both the capacity and appetite of the market in delivering the proposed service. Any future opportunity is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. It is important to note that this RFI is not a call for competition and as such you will need to express your interest in any future opportunity once the contract notice is published on Find a Tender Service. It should also be noted that this RFI invites individuals and organisations to express an interest in this RFI exercise only, and it is NOT a pre-qualification questionnaire, and is NOT part of any pre-qualification or selection process. This RFI is intended as an awareness, communication, and information gathering exercise. An expression of interest is no indication of a commitment to participate in the RFI process nor does it infer any preferential or special status on those individuals and organisations who express an interest in the RFI exercise. NHS North East and North Cumbria ICB is utilising an electronic tendering tool to manage this RFI exercise and communicate with potential providers. Accordingly, there will be no hard copy documents issued to potential providers and all communications with NENC ICB, including RFI submissions, will be conducted via Atamis: https://health-family.force.com/s/Welcome If you have already registered on the system (e.g. to access contracts with another Health Family organisation) then there is no need to re-register. If you have not already done so you should now register as a Supplier on the shared system. You can register here: https://health-family.force.com/s/Welcome It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. If you find that you need any advice or support in registering, please contact the Atamis helpdesk using the following details: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk Opening times 8am - 6pm The RFI documentation will be accessible from Thursday 26 March 2026 and completed RFI responses must be returned by 12:00 on Thursday 09 April 2026.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0674cb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027791-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Mar 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
7 May 20262 months to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SUNDERLAND
Postcode
SR5 3XB
Post Town
Sunderland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
TLC North East (England)

Local Authority
Sunderland
Electoral Ward
Castle
Westminster Constituency
Washington and Gateshead South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0674cb-2026-03-26T11:07:35Z",
    "date": "2026-03-26T11:07:35Z",
    "ocid": "ocds-h6vhtk-0674cb",
    "description": "NHS North East North Cumbria Integrated Care Board (ICB) is managing this market engagement exercise for the provision of Complex Care Packages (Support). The ICB is issuing this notice as a Request for Information (RFI) to engage with the market and to gather information in order to gain a better understanding of both the capacity and appetite of the market in delivering the proposed service. Any future opportunity is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. It is important to note that this RFI is not a call for competition and as such you will need to express your interest in any future opportunity once the contract notice is published on Find a Tender Service. It should also be noted that this RFI invites individuals and organisations to express an interest in this RFI exercise only, and it is NOT a pre-qualification questionnaire, and is NOT part of any pre-qualification or selection process. This RFI is intended as an awareness, communication, and information gathering exercise. An expression of interest is no indication of a commitment to participate in the RFI process nor does it infer any preferential or special status on those individuals and organisations who express an interest in the RFI exercise. NHS North East and North Cumbria ICB is utilising an electronic tendering tool to manage this RFI exercise and communicate with potential providers. Accordingly, there will be no hard copy documents issued to potential providers and all communications with NENC ICB, including RFI submissions, will be conducted via Atamis: https://health-family.force.com/s/Welcome If you have already registered on the system (e.g. to access contracts with another Health Family organisation) then there is no need to re-register. If you have not already done so you should now register as a Supplier on the shared system. You can register here: https://health-family.force.com/s/Welcome It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. If you find that you need any advice or support in registering, please contact the Atamis helpdesk using the following details: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk Opening times 8am - 6pm The RFI documentation will be accessible from Thursday 26 March 2026 and completed RFI responses must be returned by 12:00 on Thursday 09 April 2026.",
    "initiationType": "tender",
    "tender": {
        "id": "NENC101",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "NENC101 - All Age Continuing Care Complex Case Management Service (AACC/CCMS)",
        "status": "planned",
        "classification": {
            "scheme": "CPV",
            "id": "85100000",
            "description": "Health services"
        },
        "mainProcurementCategory": "services",
        "description": "NHS North East North Cumbria Integrated Care Board (ICB) is managing this market engagement exercise for the provision of an All Age Continuing Care Complex Case Management Service (AACC/CCMS)",
        "lots": [
            {
                "id": "1",
                "description": "NHS North East North Cumbria Integrated Care Board (ICB) is managing this market engagement exercise for the provision of an All Age Continuing Care Complex Case Management Service (AACC/CCMS) the North East and North Cumbria Region. The ICB is issuing this notice as a Request for Information (RFI) to engage with the market and to gather information in order to gain a better understanding of both the capacity and appetite of the market in delivering the proposed service. Any future opportunity is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. It is important to note that this RFI is not a call for competition and as such you will need to express your interest in any future opportunity once the contract notice is published on Find a Tender Service. It should also be noted that this RFI invites individuals and organisations to express an interest in this RFI exercise only, and it is NOT a pre-qualification questionnaire, and is NOT part of any pre-qualification or selection process. This RFI is intended as an awareness, communication, and information gathering exercise. An expression of interest is no indication of a commitment to participate in the RFI process nor does it infer any preferential or special status on those individuals and organisations who express an interest in the RFI exercise. NHS North East and North Cumbria ICB is utilising an electronic tendering tool to manage this RFI exercise and communicate with potential providers. Accordingly, there will be no hard copy documents issued to potential providers and all communications with NENC ICB, including RFI submissions, will be conducted via Atamis: https://health-family.force.com/s/Welcome If you have already registered on the system (e.g. to access contracts with another Health Family organisation) then there is no need to re-register. If you have not already done so you should now register as a Supplier on the shared system. You can register here: https://health-family.force.com/s/Welcome It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. If you find that you need any advice or support in registering, please contact the Atamis helpdesk using the following details: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk Opening times 8am - 6pm The RFI documentation will be accessible from Thursday 26 March 2026 and completed RFI responses must be returned by 12:00 on Thursday 09 April 2026.",
                "status": "planned"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKC"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-05-08T00:00:00+01:00",
            "atypicalToolUrl": "https://health-family.force.com/s/Welcome"
        },
        "coveredBy": [
            "GPA"
        ]
    },
    "parties": [
        {
            "id": "GB-NHS-QHM",
            "name": "NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD",
            "identifier": {
                "legalName": "NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD",
                "id": "QHM",
                "scheme": "GB-NHS"
            },
            "address": {
                "streetAddress": "PEMBERTON HOUSE COLIMA AVENUE SUNDERLAND ENTERPRISE PARK",
                "locality": "Sunderland",
                "region": "UKC23",
                "postalCode": "SR53XB",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "nencicb.procurement@nhs.net",
                "url": "https://health-family.force.com/s/Welcome"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://northeastnorthcumbria.nhs.uk",
                "classifications": [
                    {
                        "id": "BODY_PUBLIC",
                        "scheme": "TED_CA_TYPE",
                        "description": "Body governed by public law"
                    },
                    {
                        "id": "07",
                        "scheme": "COFOG",
                        "description": "Health"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-NHS-QHM",
        "name": "NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD"
    },
    "language": "en"
}