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Lewisham Unpaid Carers Support Service

London Borough of Lewisham

This public procurement record has 3 releases in its history.

Tender

20 Jul 2026 at 14:24

UK4 - Tender Notice
PlanningUpdate

02 Apr 2026 at 14:19

UK2 - Preliminary Market Engagement Notice
Planning

27 Mar 2026 at 16:27

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

London Borough of Lewisham is procuring an unpaid adult carers support service for people aged 18 and over who live in Lewisham. This preventative, community-based health and social care service will help the Council meet its responsibilities under the Care Act 2014. It will provide information, advice, emotional and practical support, peer-support opportunities, group activities, wellbeing services and onward referrals, helping carers maintain their health and wellbeing while continuing in their caring role. The requirement is split into two service areas: a front door for information, advice and holistic support; and carer-led engagement, peer support and community networks, including outreach and community engagement. Delivery is in Lewisham. The buyer is London Borough of Lewisham.

The process has reached tender: the Council invited offers through an open procedure under the Procurement Act 2023. Tenders must be submitted electronically through the London Tenders Portal by 24 August 2026 at 12:00 BST; enquiries close on 10 August 2026 at 12:00 BST. The award decision is due by 30 October 2026. Contracts are scheduled to run from 1 February 2027 to 31 January 2029, with a possible extension to 31 January 2032 at the Council’s discretion. The estimated total value is £1.5 million excluding VAT, or £1.8 million including VAT. Lot 1 is valued at £900,000 excluding VAT (£1.08 million including VAT), and Lot 2 at £600,000 excluding VAT (£720,000 including VAT). Each lot is evaluated 45% on price and 55% on quality, including social value.

This opportunity suits organisations experienced in unpaid-carer support, adult social care, wellbeing services, community outreach, peer-support development and referral coordination. Strong applicants will be able to operate a trusted single point of contact, provide clear information and advice, deliver emotional and practical support, organise group activities, and connect carers with wider services. Lot 1 is suited to providers with broad front-door, assessment, support and navigation capability. Lot 2 suits organisations skilled in carer-led engagement, outreach, peer networks and community partnership work. The requirement is identified as suitable for small and medium-sized enterprises and voluntary, community or social enterprises. Suppliers should also be able to demonstrate quality and social value alongside price, and work within the Council’s statutory adult-carer support context.

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Notice Information

Notice Title

Lewisham Unpaid Carers Support Service

Notice Description

The Lewisham Unpaid Carers Support Service is a preventative, community-based service for unpaid adult carers (18+) living in Lewisham, which supports Lewisham Council in meeting its statutory responsibilities under the Care Act 2014. The service provides information, advice, emotional and practical support, peer support opportunities, group activities and wellbeing services, helping carers maintain their own health and wellbeing while continuing in their caring role. The service aims to ensure carers are recognised, valued and supported, and acts as a single point of contact for accessing support and onward referrals to other services. The contract will be between the successful Tenderer and the Council for the period of 2 years and a possible extension of up to 3 years at the Council's discretion. This contract will be procured through Open Procedure in accordance with the Procurement Act 2023.

Lot Information

Front door for unpaid carers information, advice and holistic support

Acts as the front door to the service, ensuring carers can access information, advice, and holistic emotional wellbeing and practical support, and are connected to the wider system.

Renewal: The contract will be between the successful Tenderer and the Council for the period of 2 years and a possible extension of up to 3 years at the Council's discretion.

Carer-led Engagement, Peer Support and Community Networks

Builds peer support networks, delivers outreach, and strengthens community-based engagement.

Renewal: The contract will be between the successful Tenderer and the Council for the period of 2 years and a possible extension of up to 3 years at the Council's discretion.

Planning Information

London Borough of Lewisham invite suitable companies that provide Unpaid Carers Wellbeing Support Services to attend an engagement session online via Microsoft teams on Monday 27 April 2026. The event will run from 14:00pm to 15:30pm. Members of the Council's Adults Integrated Commissioning Team, Procurement team and Social Value team will be in attendance to discuss the details of the opportunity, services required and the procurement process. Please note that the market engagement session will consist of a presentation. Suppliers will be sent the slides following the event. Organisations wishing to attend the online market engagement session are requested to register their interest by emailing the Procurement team at Lewisham.Procurement@lewisham.gov.uk by 12pm Friday 24 April 2026. Please ensure you include the names and job titles of the attendees and email address. The Council will then issue a confirmation email containing the link for the meeting. Bidders will not be able to join the session if they have not had a confirmation from the Council. Organisations are responsible to allow sufficient time to submit their interest.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06770a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068287-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£1,500,000 £1M-£10M
Lots Value
£1,500,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jul 20262 months ago
Submission Deadline
24 Aug 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Feb 2027 - 31 Jan 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Lewisham
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CATFORD
Postcode
SE6 4RU
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI44 Lewisham and Southwark
Local Authority
Lewisham
Electoral Ward
Rushey Green
Westminster Constituency
Lewisham East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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