Tender

ServiceNow Specialist Managed Services

GOVERNMENT PROPERTY AGENCY

This public procurement record has 1 release in its history.

Tender

30 Mar 2026 at 18:48

Summary of the contracting process

The Government Property Agency is seeking ServiceNow Specialist Managed Services through a direct award process, with no competitive tender involved. Categorised under IT services, the contracting process is employing an open procurement method with a competitive flexible procedure. The procurement, falling within the public authority sub-central government classification, is accelerated due to pre-selected tenderers in the category of utilities, not central government. This service-oriented contract, valued at £398,988 with a gross value reflecting £478,785.60, will cover the UK region with deliveries expected throughout the United Kingdom. The procurement stage is currently in the tender phase, with the submission deadline set for 10th April 2026 and the anticipated award conclusion on 12th April 2026.

This tender presents significant opportunities for businesses specialising in IT consulting, software development, and support services. As the procurement type involves a direct award focusing on technical specifications and continuity of service, businesses with established proficiency in ServiceNow solutions would be well-placed to benefit. Furthermore, the accelerated procedure due to pre-selected tenderers provides an efficient entry point for businesses familiar with the demands of utility services within government frameworks. SMEs, in particular, may find suitability given the contract's acknowledgment of their capabilities and the opportunity to engage in service delivery across the public sector landscape.

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Notice Title

ServiceNow Specialist Managed Services

Notice Description

This procurement is a direct award under section 41 and Schedule 5 of the Procurement Act 2023. No competitive procedure is being conducted. The selection of the supplier is based on technical reasons, interoperability, continuity of service, and no invitation to tender or participation process is being undertaken.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067867
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/029360-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£398,988 £100K-£500K
Lots Value
£398,988 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Mar 20264 days ago
Submission Deadline
10 Apr 20266 days to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
11 Apr 2026 - 30 Jun 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GOVERNMENT PROPERTY AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B2 4BJ
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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