Award

Telephony Licences

WEST LANCASHIRE BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

31 Mar 2026 at 12:11

Summary of the contracting process

West Lancashire Borough Council has completed a public procurement process for the acquisition of telephony licences for a Customer Services telephony platform. This procurement falls under the services category and was executed without competition as it was below the threshold. The contract, titled "Telephony Licences," is part of the software industry, specifically programming services of packaged software products as classified under CPV 72210000. The contract was awarded to 3C Logic Inc, a large supplier based in the United States. The contract period spans from 24th March 2026 to 23rd March 2029, with a total value of £75,162.60. The procurement process is now at the Award stage, having been signed on 23rd March 2026.

This tender presents growth opportunities particularly for businesses operating in the software and telephony sectors, especially those with capabilities in programming services of packaged software products. Companies similar to 3C Logic Inc, which can operate at a large scale, may find such opportunities compelling, especially when contracts are executed directly without the need for competition in specific circumstances. The involvement of West Lancashire Borough Council highlights the potential for stable long-term contracts with public authorities in the UK, offering businesses a platform to expand their footprint in government service technology solutions.

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Notice Title

Telephony Licences

Notice Description

Software licences for Customer Services telephony Platform

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06790f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/029632-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72210000 - Programming services of packaged software products

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£75,162 Under £100K

Notice Dates

Publication Date
31 Mar 20263 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Mar 20261 weeks ago
Contract Period
24 Mar 2026 - 23 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WEST LANCASHIRE BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ORMSKIRK
Postcode
L39 2DH
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD47 Chorley and West Lancashire
Delivery Location
Not specified

Local Authority
West Lancashire
Electoral Ward
Ormskirk East
Westminster Constituency
West Lancashire

Supplier Information

Number of Suppliers
1
Supplier Name

3C LOGIC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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