Award

Extended Booking Horizon - Trainline

TRAIN INFORMATION SERVICES LIMITED

This public procurement record has 1 release in its history.

Award

31 Mar 2026 at 15:30

Summary of the contracting process

Train Information Services Limited, a public authority under sub-central government based in London, has conducted a direct award procurement process for an extended booking capability project titled "Extended Booking Horizon - Trainline". The process was initiated on 31st March 2026, signalling the award stage with the contract period slated to begin on 17th April 2026 and conclude on 30th April 2027. This procurement falls within the IT services industry category, specifically encompassing consulting, software development, internet, and support, highlighting its strategic expansion in rail booking functionalities across the United Kingdom. The contract's award notice was published on the same date as the initiation, marking transparency in the procurement process as dictated by the Procurement Act 2023.

This procurement presents significant opportunities for businesses specialising in IT services and those already entrenched in railway system support. Although the direct award was given to Trainline.com Limited, the incumbent supplier for Train Information Services, the nature of the extended functionalities may foster further development or modification needed in the future, opening potential collaboration avenues. Businesses adept in integrative technology solutions, particularly those that involve complex booking systems and national operational messaging, may find expansion possibilities through associated projects. While this tender specifically extends an existing relationship, prospective suppliers with interest in similar large-scale service provisions might prepare for opportunities that require technical integration and innovation in enhancing customer rail experiences.

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Notice Title

Extended Booking Horizon - Trainline

Notice Description

Providing extended booking capabilities for customers of UK rail, consumer based project to increase booking capability to a 6-month window.

Procurement Information

This procurement meets the conditions under the Procurement Act 2023 for direct award of additional or repeat services: * The Supplier is the incumbent supplier of TIS Services to the TOCs. * The EBH and Business Rules functionality is an extension of, and technically inseparable from, the existing TIS services. * A change in supplier would result in incompatibility with existing systems and disproportionate technical and operational difficulty. * There are no reasonable alternatives capable of delivering the required functionality within the required timescale without material risk to national operational messaging. * If an alternative supplier was selected through tender, all TOCs would need to adopt a new TIS supplier into their systems and move to a new system. * IPR is under ownership of the Supplier.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0679ea
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/029960-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,289,600 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
31 Mar 20263 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20263 days ago
Contract Period
16 Apr 2026 - 30 Apr 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TRAIN INFORMATION SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC4V 3DS
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Castle Baynard
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

TRAINLINE.COM

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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