Notice Information
Notice Title
SOL Community Information and Advice Services 2026
Notice Description
The Council is intending to commission information and advice services for people in Solihull to meet the needs of Adult Social Care, offering a general advice service which is accessible to residents, alongside targeted, specialist services delivered to communities. The scope of the service is currently under review and may contain: Improved health and wellbeing - for example, tenancy advice and support, safe housing support, supporting people in food poverty, supporting people in crisis to access further support, support to people with cognitive impairment, mental health guidance, low level information and guidance for those with long term conditions and disability, promoting healthy lifestyles, information and guidance on direct payments. Increased capacity and ability to cope - connecting people with community groups, support to retain safe housing, self-advocacy, work with other local support offers, identify national support offers, support refugee and migrant communities with guidance on visas, work rights, immigration status etc., support for carers. Increased financial stability and resilience - early access to debt support and advice, support with completing forms for financial support, LPA, deputyship and appointeeship applications, budget planning and support, debt and benefits low level and specialist support, distribution of grant funding on behalf of the Council.
Lot Information
Lot 1
Options: Extension option up to 4.5 years to no later than 30/09/2033
Renewal: Extensions available dependent on performance and funding availability
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-067a30
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/071727-2026
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
-
- CPV Codes
85000000 - Health and social work services
85300000 - Social work and related services
85312000 - Social work services without accommodation
85320000 - Social services
Notice Value(s)
- Tender Value
- £6,792,268 £1M-£10M
- Lots Value
- £6,792,268 £1M-£10M
- Awards Value
- £6,579,440 £1M-£10M
- Contracts Value
- £6,579,440 £1M-£10M
Notice Dates
- Publication Date
- 29 Jul 20261 weeks ago
- Submission Deadline
- 11 May 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 14 Jun 20261 months ago
- Contract Period
- 30 Sep 2026 - 31 Mar 2029 2-3 years
- Recurrence
- 2032-02-01
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SOLIHULL METROPOLITAN BOROUGH COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- SOLIHULL
- Postcode
- B91 3QB
- Post Town
- Birmingham
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG32 Solihull
- Delivery Location
- TLG32 Solihull
-
- Local Authority
- Solihull
- Electoral Ward
- St Alphege
- Westminster Constituency
- Solihull West and Shirley
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/071727-2026
29th July 2026 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/056755-2026
16th June 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/030342-2026
1st April 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/030096-2026
1st April 2026 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-067a30-2026-07-29T14:01:14+01:00",
"date": "2026-07-29T14:01:14+01:00",
"ocid": "ocds-h6vhtk-067a30",
"initiationType": "tender",
"parties": [
{
"id": "GB-PPON-PGWC-7578-LYDG",
"name": "Solihull Metropolitan Borough Council",
"identifier": {
"scheme": "GB-PPON",
"id": "PGWC-7578-LYDG"
},
"address": {
"streetAddress": "The Council House, Manor Square",
"locality": "Solihull",
"postalCode": "B91 3QB",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKG32"
},
"contactPoint": {
"email": "procteam@solihull.gov.uk"
},
"roles": [
"buyer"
],
"details": {
"url": "https://solihull.my.site.com/s/",
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
}
]
}
},
{
"id": "GB-COH-07513268",
"name": "Citizens Advice Solihull Bureau",
"identifier": {
"scheme": "GB-COH",
"id": "07513268"
},
"address": {
"streetAddress": "176 Bosworth Drive",
"locality": "Birmingham",
"postalCode": "B37 5DZ",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKG32"
},
"contactPoint": {
"email": "chelmsley@casb.org.uk"
},
"roles": [
"supplier"
],
"details": {
"scale": "large",
"vcse": true,
"publicServiceMissionOrganization": false,
"shelteredWorkshop": false
}
}
],
"buyer": {
"id": "GB-PPON-PGWC-7578-LYDG",
"name": "Solihull Metropolitan Borough Council"
},
"planning": {
"noEngagementNoticeRationale": "UK13 published https://www.find-tender.service.gov.uk/Notice/044408-2025"
},
"tender": {
"id": "SOL30008",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "SOL Community Information and Advice Services 2026",
"description": "The Council is intending to commission information and advice services for people in Solihull to meet the needs of Adult Social Care, offering a general advice service which is accessible to residents, alongside targeted, specialist services delivered to communities. The scope of the service is currently under review and may contain: Improved health and wellbeing - for example, tenancy advice and support, safe housing support, supporting people in food poverty, supporting people in crisis to access further support, support to people with cognitive impairment, mental health guidance, low level information and guidance for those with long term conditions and disability, promoting healthy lifestyles, information and guidance on direct payments. Increased capacity and ability to cope - connecting people with community groups, support to retain safe housing, self-advocacy, work with other local support offers, identify national support offers, support refugee and migrant communities with guidance on visas, work rights, immigration status etc., support for carers. Increased financial stability and resilience - early access to debt support and advice, support with completing forms for financial support, LPA, deputyship and appointeeship applications, budget planning and support, debt and benefits low level and specialist support, distribution of grant funding on behalf of the Council.",
"status": "complete",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "85320000",
"description": "Social services"
},
{
"scheme": "CPV",
"id": "85000000",
"description": "Health and social work services"
},
{
"scheme": "CPV",
"id": "85312000",
"description": "Social work services without accommodation"
},
{
"scheme": "CPV",
"id": "85300000",
"description": "Social work and related services"
}
],
"deliveryAddresses": [
{
"region": "UKG32",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKG32",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"value": {
"amountGross": 8150721.6,
"amount": 6792268,
"currency": "GBP"
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"mainProcurementCategory": "services",
"specialRegime": [
"lightTouch"
],
"aboveThreshold": true,
"coveredBy": [
"GPA"
],
"submissionMethodDetails": "https://solihull.my.site.com/s/",
"submissionTerms": {
"electronicSubmissionPolicy": "allowed",
"languages": [
"en"
]
},
"tenderPeriod": {
"endDate": "2026-05-11T12:00:00+01:00"
},
"enquiryPeriod": {
"endDate": "2026-04-23T12:00:00+01:00"
},
"awardPeriod": {
"endDate": "2026-06-15T23:59:59+01:00"
},
"lots": [
{
"id": "1",
"status": "complete",
"value": {
"amountGross": 8150721.6,
"amount": 6792268,
"currency": "GBP"
},
"awardCriteria": {
"criteria": [
{
"type": "quality",
"name": "Quality",
"numbers": [
{
"number": 85,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Social Value",
"numbers": [
{
"number": 5,
"weight": "percentageExact"
}
]
},
{
"type": "cost",
"name": "Contract cost",
"description": "Pass/Fail criteria Bidders will be required to confirm acceptance of budget",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Quality",
"numbers": [
{
"number": 85,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Social Value",
"numbers": [
{
"number": 5,
"weight": "percentageExact"
}
]
},
{
"type": "cost",
"name": "Contract cost",
"description": "Pass/Fail criteria Bidders will be required to confirm acceptance of budget",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
]
}
]
},
"suitability": {
"sme": true,
"vcse": true
},
"contractPeriod": {
"startDate": "2026-10-01T00:00:00+01:00",
"endDate": "2029-03-31T23:59:59+01:00",
"maxExtentDate": "2033-09-30T23:59:59+01:00"
},
"hasRenewal": true,
"renewal": {
"description": "Extensions available dependent on performance and funding availability"
},
"hasOptions": true,
"options": {
"description": "Extension option up to 4.5 years to no later than 30/09/2033"
}
}
],
"documents": [
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest",
"description": "Not published"
},
{
"id": "030096-2026",
"documentType": "tenderNotice",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/030096-2026",
"datePublished": "2026-04-01T09:06:02+01:00",
"format": "text/html"
},
{
"id": "030342-2026",
"documentType": "tenderNotice",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/030342-2026",
"datePublished": "2026-04-01T12:56:41+01:00",
"format": "text/html"
}
],
"hasRecurrence": true,
"recurrence": {
"dates": [
{
"startDate": "2032-02-01T23:59:59Z"
},
{
"startDate": "2032-02-01T23:59:59Z"
}
]
},
"contractTerms": {
"financialTerms": "Payment in arrears within 30 days from date of of undisputed invoices"
},
"amendments": [
{
"id": "030342-2026",
"description": "Unlink ME opportunity"
}
]
},
"language": "en",
"bids": {
"details": [
{
"id": "1",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-07513268",
"name": "Citizens Advice Solihull Bureau"
}
],
"relatedLots": [
"1"
]
}
],
"statistics": [
{
"id": "1",
"measure": "bids",
"value": 2,
"relatedLot": "1"
},
{
"id": "2",
"measure": "finalStageBids",
"value": 1,
"relatedLot": "1"
},
{
"id": "3",
"measure": "smeFinalStageBids",
"value": 0,
"relatedLot": "1"
},
{
"id": "4",
"measure": "vcseFinalStageBids",
"value": 1,
"relatedLot": "1"
}
]
},
"awards": [
{
"id": "1",
"title": "SOL30008 Community Information and Advice Support Services",
"status": "active",
"date": "2026-06-15T00:00:00+01:00",
"value": {
"amountGross": 7895328,
"amount": 6579440,
"currency": "GBP"
},
"mainProcurementCategory": "services",
"aboveThreshold": true,
"suppliers": [
{
"id": "GB-COH-07513268",
"name": "Citizens Advice Solihull Bureau"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "85300000",
"description": "Social work and related services"
}
],
"deliveryAddresses": [
{
"region": "UKG32",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKG32",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"standstillPeriod": {
"endDate": "2026-06-26T23:59:59+01:00"
},
"contractPeriod": {
"startDate": "2026-10-01T00:00:00+01:00",
"endDate": "2029-03-31T23:59:59+01:00",
"maxExtentDate": "2033-09-30T23:59:59+01:00"
},
"hasRenewal": true,
"renewal": {
"description": "First optional extension of 2.5 years commences 01/04/2029 to 30/09/2031 and second optional extension of 2 years commences 01/10/2031 ending 30/09/2033."
},
"hasOptions": true,
"options": {
"description": "Optional aggregated extension of up to 4.5 years"
},
"relatedLots": [
"1"
],
"documents": [
{
"id": "056755-2026",
"documentType": "awardNotice",
"noticeType": "UK6",
"description": "Contract award notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/056755-2026",
"datePublished": "2026-06-16T15:39:20+01:00",
"format": "text/html"
}
],
"assessmentSummariesDateSent": "2026-06-16T00:00:00+01:00",
"milestones": [
{
"id": "1",
"type": "futureSignatureDate",
"dueDate": "2026-06-27T23:59:59+01:00",
"status": "scheduled"
}
]
}
],
"contracts": [
{
"id": "1",
"awardID": "1",
"title": "SOL30008 Community Information and Advice Support Services",
"status": "active",
"period": {
"startDate": "2026-10-01T00:00:00+01:00",
"endDate": "2029-03-31T23:59:59+01:00",
"maxExtentDate": "2033-09-30T23:59:59+01:00"
},
"hasRenewal": true,
"renewal": {
"description": "First optional extension of 2.5 years commences 01/04/2029 to 30/09/2031 and second optional extension of 2 years commences 01/10/2031 ending 30/09/2033."
},
"hasOptions": true,
"options": {
"description": "Optional aggregated extension of up to 4.5 years"
},
"value": {
"amountGross": 7895328,
"amount": 6579440,
"currency": "GBP"
},
"aboveThreshold": true,
"dateSigned": "2026-07-29T00:00:00+01:00",
"agreedMetrics": [
{
"id": "0010",
"title": "Financial Outcomes and Resilience",
"description": "Benefits and Income Maximisation Debt Advice and Outcomes Debt Profile Crisis Prevention Appeals Building independence"
},
{
"id": "0011",
"title": "Quality and Experience",
"description": "Service Satisfaction Quality of Advice Complaints"
},
{
"id": "0009",
"title": "Independence and Self-Efficacy",
"description": "Supported Self-Service Reduced Repeat Demand Confidence and understanding Wellbeing Improvement (casework)"
},
{
"id": "0007",
"title": "Access and Reach",
"description": "Service Reach New vs Repeat Contacts Access Channels Equity of Access"
},
{
"id": "0012",
"title": "Partnership and System Contribution",
"description": "Managed Handovers Onward Referrals System Engagement"
},
{
"id": "0008",
"title": "Timeliness and Responsiveness",
"description": "Response time - general Response time - Crisis Resolution Time First Contact Resolution Follow up completed where required"
}
],
"documents": [
{
"id": "071727-2026",
"documentType": "contractNotice",
"noticeType": "UK7",
"description": "Contract details notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/071727-2026",
"datePublished": "2026-07-29T14:01:14+01:00",
"format": "text/html"
}
]
}
]
}