PA23 UK7 PROVISION OF MEDICAL AID INSURANCE SERVICES FOR BRITISH EMBASSY ADDIS ABABA, ETHIOPIA

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    "date": "2026-04-01T14:42:28+01:00",
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    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PXRR-8771-PHVX",
            "name": "Foreign, Commonwealth and Development Office",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PXRR-8771-PHVX"
            },
            "address": {
                "streetAddress": "King Charles Street",
                "locality": "London",
                "postalCode": "SW1A 2AH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI32"
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            "contactPoint": {
                "email": "fulufhelo.ratshionya@fcdo.gov.uk"
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        {
            "id": "GB-FTS-179307",
            "name": "Awash Insurance S.C",
            "address": {
                "streetAddress": "Ras Abebe Aregay Street",
                "locality": "Addis Ababa",
                "postalCode": "12637",
                "country": "ET",
                "countryName": "Ethiopia",
                "region": "ET"
            },
            "contactPoint": {
                "email": "kassa.bekele2821@gmail.com"
            },
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    "buyer": {
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        "name": "Foreign, Commonwealth and Development Office"
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    "tender": {
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        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "PA23 UK7 PROVISION OF MEDICAL AID INSURANCE SERVICES FOR BRITISH EMBASSY ADDIS ABABA, ETHIOPIA",
        "description": "Medical aid insurance services that will be provided to post at the British Embassy Addis Ababa in Ethipoia",
        "status": "complete",
        "procurementMethod": "limited",
        "procurementMethodDetails": "Below threshold - limited competition",
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                    "name": "Awash Insurance S.C"
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                            "scheme": "CPV",
                            "id": "66512220",
                            "description": "Medical insurance services"
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            "period": {
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                "endDate": "2027-03-31T23:59:59+01:00"
            },
            "value": {
                "amountGross": 75063.9,
                "amount": 75063.9,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2026-03-19T00:00:00+00:00",
            "agreedMetrics": [
                {
                    "id": "1",
                    "title": "Compliance",
                    "description": "Invoices are accurate and submitted in a timely manner"
                },
                {
                    "id": "2",
                    "title": "Cost",
                    "description": "Identify potential for reducing cost and ,ore efficient processes"
                },
                {
                    "id": "3",
                    "title": "Quality",
                    "description": "Maintain wide range of good panel hospitals and clinics in all major cities"
                },
                {
                    "id": "4",
                    "title": "Quality",
                    "description": "Designated staff, available 24 hours, 7 days a week, to answer queries regarding special/complicated cases, especially during admission. Maintain and update inquiries or complaints. Log, ensuring all complaints are referred to Post for immediate investigation"
                },
                {
                    "id": "5",
                    "title": "Service Response Time",
                    "description": "Service Manager available as required by client and meets on a regular basis (no less than once a quarter)"
                },
                {
                    "id": "6",
                    "title": "Service Response Time",
                    "description": "Monthly report produced in a timely manner (within 5 days of month ending) which includes claims turnaround time, usage frequency, hospital network usage and others"
                },
                {
                    "id": "7",
                    "title": "Service Response Time",
                    "description": "Quick processing time for approval/pre-authorisation at network hospitals"
                },
                {
                    "id": "8",
                    "title": "Service Response Time",
                    "description": "For accidents and emergencies, insurer is timely in accepting and approving claims for genuine emergencies, especially at non-panel hospitals"
                },
                {
                    "id": "9",
                    "title": "Service Response Time",
                    "description": "Value-added services offered on top of the minimum requirements. Discounted rates at participating hospitals and labs"
                },
                {
                    "id": "10",
                    "title": "Service Response Time",
                    "description": "Implementation of any agreed action points arising from discussion to be executed against agreed timelines"
                }
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