This public procurement record has 2 releases in its history.

Award

20 Aug 2026 at 16:22

Tender

01 Apr 2026 at 15:29

Summary of the contracting process

Havebury Homes procured building cleaning services for communal areas and shared spaces across its property portfolio and for its offices and stores building, known as the Hub. The work covers routine cleaning delivered to an agreed programme, reactive or urgent biohazard cleaning, and ad-hoc cleaning. Suppliers must be able to respond to emergency cleaning requirements on working and non-working days, at any time of day or night. The service area is within a 50-mile radius of Bury St Edmunds, Suffolk. The procurement is divided between general-needs and additional-site cleaning, including flats, independent living schemes, hostels and externally leased sites, and cleaning at Havebury’s office and stores facilities. It is a services opportunity suitable for SMEs and voluntary, community or social enterprises.

The procurement is complete and both lots have been awarded under an open competitive flexible procedure. The two-stage process evaluated quality alone at Stage 1, with up to six suppliers progressing; Stage 2 evaluated quality at 40% and price at 60%. The award date for both lots was 20 August 2026. Lot 1, general-needs and additional-site cleaning, was awarded to CLEANSCAPES LIMITED for £3,500,000 gross. Lot 2, Havebury office and stores cleaning, was awarded to Total Clean Services Limited for £500,000 gross. Both contracts run from 23 November 2026 to 22 November 2029, with two possible one-year extensions, allowing a maximum end date of 22 November 2031. Expressions of interest closed on 1 May 2026, and the planned signature date was 14 September 2026.

This procurement shows recurring demand from a housing provider for suppliers able to deliver both planned and responsive cleaning across dispersed residential and office sites. A credible competitor would need the operational capacity to cover a property portfolio spread around Bury St Edmunds, maintain reliable service standards across communal areas and offices, and provide urgent biohazard and emergency response outside normal working hours. Staff would need the required training and professional qualifications, together with enhanced DBS checks maintained throughout delivery. Financial credibility is also important: the stated requirement was annual turnover of at least 1.5 times the contract value and a minimum score of 30 in external financial checks. Five suppliers reached the final stage for Lot 1 and six for Lot 2, all identified as SMEs.

How relevant is this notice?

Notice Information

Notice Title

Building Cleaning Services Contract [2026-2029]

Notice Description

Building cleaning services to communal areas and shared spaces within Havebury properties and offices. The cleaning will consist of routine cleans carried out to a programme, reactive or urgent biohazard cleans and various ad-hoc cleaning. Staff will be required to have and maintain DBS certification. Occasionally we may have a requirement for emergency ad-hoc cleans on working and non-working days of the year any time of the day or night. We would require a supplier to have the ability to respond to this requirement.

Lot Information

General Needs & Additional Site Cleaning

Renewal: If the contracts are performing successfully there is an opportunity for two possible annual extensions beyond the initial 3-year term, each extension being one year in length.

Havebury Office & Stores (Hub) Cleaning

Renewal: If the contracts are performing successfully there is an opportunity for two possible annual extensions beyond the initial 3-year term, each extension being one year in length.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067afa
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079622-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

90 - Sewage, refuse, cleaning and environmental services


CPV Codes

90911200 - Building-cleaning services

90919100 - Cleaning services of office equipment

90919200 - Office cleaning services

Notice Value(s)

Tender Value
£3,500,000 £1M-£10M
Lots Value
£3,500,000 £1M-£10M
Awards Value
£4,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
20 Aug 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Aug 20261 months ago
Contract Period
23 Nov 2026 - 22 Nov 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE HAVEBURY HOUSING PARTNERSHIP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BURY ST EDMUNDS
Postcode
IP33 3SP
Postcode Area
Ipswich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH64 West Suffolk
Delivery Location
TLH1 East Anglia

Local Authority
West Suffolk
Electoral Ward
Minden
Westminster Constituency
Bury St Edmunds and Stowmarket

Supplier Information

Number of Suppliers
2
Supplier Names

Cleanscapes Limited

Total Clean Services Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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