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Provision of 24/7 Chairs and Associated Services

Network Rail Infrastructure Ltd

This public procurement record has 2 releases in its history.

Tender

05 Oct 2026 at 11:27

UK4 - Tender Notice
Planning

01 Apr 2026 at 15:35

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Network Rail Infrastructure Limited is seeking a single supplier for a national range of ergonomic chairs designed for continuous 24-hour use. The requirement covers supply, delivery, installation and assembly, maintenance, warranty repairs and other repairs, asset management, account support and the removal of old chairs for reuse or recycling. The standard catalogue is intended to meet most demand, with other chair types available by exception. The range must include core and enhanced 24/7 chairs, a chair suitable for users with musculoskeletal disorders and a bariatric model. Chairs will support signallers, electrical controllers and route controllers who spend much of their working day seated at visual display units. Delivery is across England, Wales and Scotland. The framework may also be used by Great British Railways, Department for Transport Operator Limited and related organisations.

The buyer invited offers through an open, two-stage competitive flexible procedure for a single-supplier framework, with an initial tender stage followed by a possible best and final offer stage. Enquiries were due by 20 October 2026 at 12:00; tenders by 5 November 2026 at 12:00. The anticipated award decision date is 14 April 2027. The framework is scheduled to run from 1 June 2027 to 31 May 2032, with three optional one-year extensions, to a latest stated end date of 31 May 2035. Its estimated value is £4.6 million excluding VAT (£5.52 million including VAT). Evaluation weights technical assessment at 35%, product trials at 35% and commercial pricing at 30%; minimum scoring thresholds apply. There is one lot, and the buyer identifies it as suitable for SMEs and voluntary, community and social enterprises.

This opportunity suits manufacturers and suppliers able to provide durable ergonomic seating and deliver a national, end-to-end service, including installation, account management, high-volume site support, maintenance, warranty and repairs. Suppliers need experience supporting seating for continuous-use operational environments and must show products meet mandatory requirements for 24-hour use. The stated standards include BS 5459-2 or an ISO equivalent, with FIRA FS 055 certification or demonstrated equivalence. The range must accommodate users across specified body-size percentiles, offer intuitive controls and adjustment, and include a minimum five-year 24/7 warranty. Product samples are required for user trials and technical assessment. Bidders should be equipped to evidence traceable and auditable manufacturing, ethical sourcing and Modern Slavery Act compliance, environmental management such as ISO 14001 or equivalent, and circular practices covering reuse, refurbishment and recycling.

How relevant is this notice?

Notice Information

Notice Title

Provision of 24/7 Chairs and Associated Services

Notice Description

Framework for the supply, delivery, installation, maintenance, repair and associated support services relating to 24/7 Chairs. Full Specification available as at Document 2 (Scope and Specification). This Framework will supply 24/7 Chairs, to primarily Signallers, Electrical and Route Controllers (the 'Users'), who have roles where a large proportion of their working day (12-hour shifts) is interacting with Visual Display Units (VDU) equipment from a seated posture. It is important to ensure that the correct seating is provided to Users from a health and safety, durability and comfort perspective to prevent user injury or discomfort. Network Rail intends to appoint a single national supplier to provide an end-to-end solution for: - Supply of 24/7 rated ergonomic chairs via a managed core catalogue - National delivery across England, Wales and Scotland - Installation and assembly (free of charge on larger orders) - Asset management including: Annual Maintenance, Repair under supplier warranty and beyond. - Removal and responsible reuse or recycling of redundant chairs - Catalogue access via Network Rail Oracle iProcurement - Ongoing account management, reporting and continuous improvement. Shape Chair Range: - Suppliers will be expected to offer a limited core (max 4) and standardised range, including: - Core 24/7 chair (s) meeting all mandatory requirements - An enhanced chair exceeding mandatory requirements - A chair suitable for users with musculoskeletal disorders (MSD) - Where appropriate, a single chair model may satisfy more than one category and if appropriate two chairs or variants may be offered for the core 24/7 chair. - A bariatric chair where all elements accommodate weight and size (anticipated to be non-core and low volume) will need to be offered. Technical & Ergonomic Requirements: - Chairs must be suitable for continuous 24h our use and comply with relevant standards, including BS 54592 (or ISO equivalent) and have FIRA FS 055 certification or demonstrated equivalence. Key requirements include: - Accommodate users from 5th percentile female to 95th percentile male for stature, weight, shoulder width and seated leg length and height. Bariatric users where possible should be accommodated in the Core selection. - High durability, intuitive controls and ease of adjustment - Minimum 5 year 24/7 manufacturer or supplier warranty - Samples to be made available for product trials as part of evaluation - Sustainability & Ethical Sourcing Suppliers will be expected to demonstrate: - Ethical sourcing and Modern Slavery Act compliance - Traceability and auditability of manufacturing sources - Environmental management systems (e.g. ISO 14001 or equivalent) - Strong circular economy practices (reuse, refurbishment, recycling, zero landfill) Contract Model : - Anticipated start: June 2027 - Initial term: 5 years, with optional extensions - Form: NR1 (MT) Goods and Non Construction Services Framework - Calloffs via NR01(S) Purchase Orders - Fixed pricing for an initial period, with controlled indexation thereafter - The core catalogue is expected to meet approximately 95% of demand, with limited non-catalogue provision by exception.

Lot Information

Lot 1

Options: Additional purchases include other similar types/styles/models of 24/7 Chairs for specific applications e.g. tall desk, etc.

Renewal: Optional Extensions of 3 x 1 year are possible (1+1+1)

Planning Information

The Market Engagement will take place through a online webinar on 20th April 2026 and completion of a questionnaire to be returned by 30th April 2026. To access the Market Engagement submission document, please go to our Bravo site via the link and select "View Current Opportunities" at the bottom left of the login page. Select the Link for supply of 24/7 Controller Chairs and complete the links for expression of interest/ register to attend the webinar and the response to the engagement questionnaire. Please note that there is no need to login to Bravo to be able to access the opportunity. The instructions for returning the market engagement information are included within the Market Engagement document titled "Market Engagement - 24-7 Controller Chairs.docx" The link to Bravo is - https://networkrail.bravosolution.co.uk/web/login.html The link to the opportunity is - https://networkrail.bravosolution.co.uk/esop/toolkit/opportunity/current/60944/detail.si

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067afe
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/093718-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products

CPV Codes

39100000 - Furniture

39110000 - Seats, chairs and related products, and associated parts

39112000 - Chairs

Notice Value(s)

Tender Value
£4,600,000 £1M-£10M
Lots Value
£4,600,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Oct 2026Yesterday
Submission Deadline
5 Nov 20265 weeks to go
Future Notice Date
1 Oct 2026Expired
Award Date
Not specified
Contract Period
1 Jun 2027 - 31 May 2032 Over 5 years
Recurrence
2031-07-30

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Network Rail Infrastructure Ltd
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8SW
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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