This public procurement record has 3 releases in its history.

Award

11 Aug 2026 at 09:22

Award

29 May 2026 at 13:21

Tender

09 Apr 2026 at 15:07

Summary of the contracting process

Karbon Homes procured comprehensive lift maintenance services for numerous lifts in its premises across the North East and Yorkshire. The requirement covers planned and reactive maintenance, repairs and renewals that may become necessary, delivered for an all-inclusive consideration. It also includes a 24-hour emergency service. The procurement is divided between Karbon Homes operational areas 1 to 8 and 54 North operational areas 9 and 10, covering delivery locations in the North East and Yorkshire. Lift-maintenance services are the main work category, with lifts as the associated equipment. TUV SUD Limited supported Karbon Homes by preparing the specification and assisting with evaluation. This is a service contract for businesses able to maintain lift installations across geographically distributed housing or other premises.

The procurement is complete and both lots were awarded to STANNAH LIFT SERVICES LIMITED, with contracts signed on 27 July 2026. Lot 1 was awarded on 25 May 2026 for £540,000 net (£648,000 gross), covering operational areas 1 to 8. Lot 2 was awarded on the same date for £180,000 net (£216,000 gross), covering 54 North operational areas 9 and 10. Each contract runs from 31 July 2026 to 30 July 2028, with two optional 12-month extensions, allowing a maximum end date of 30 July 2030. The route was an above-threshold open procedure and a closed, single-supplier framework without reopening competition. Evaluation weighted quality at 60%, commercial schedule at 30% and social value at 10%.

This award shows sustained demand from Karbon Homes for a single provider capable of managing lift maintenance across multiple operational areas. A credible competitor for a future requirement would need the technical capability and operational capacity to deliver comprehensive planned maintenance, responsive repairs, equipment renewals and a dependable 24-hour emergency response. The service model favours suppliers able to coordinate engineers, parts, inspections and remedial works across the North East and Yorkshire while maintaining consistent service standards. The buyer assessed quality more heavily than price, alongside commercial pricing and social value, so evidence of reliable delivery, strong service management and meaningful local or community benefits would be important. Both lots were identified as suitable for SMEs and voluntary, community or social enterprises, although five bids were received for each lot.

How relevant is this notice?

Notice Information

Notice Title

Lift Maintenance

Notice Description

Karbon Homes have numerous lifts in various premises throughout the Northeast and Yorkshire and require a comprehensive service whereby the Contractor undertakes, for a specified all-inclusive consideration, to carry out all or any maintenance, repairs or renewals which may be or become necessary and provide an emergency 24-hour service.

Lot Information

Karbon Homes Operational Areas 1- 8

Renewal: This Framework Agreement will be for a period of 24 months with optional 2 x 12-month extensions.

54 North Operational Areas 9 & 10

Renewal: This Framework Agreement will be for a period of 24 months with optional 2 x 12-month extensions.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067f40
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/076015-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

42 - Industrial machinery

50 - Repair and maintenance services


CPV Codes

42416100 - Lifts

50750000 - Lift-maintenance services

Notice Value(s)

Tender Value
£720,000 £500K-£1M
Lots Value
£720,000 £500K-£1M
Awards Value
£720,000 £500K-£1M
Contracts Value
£720,000 £500K-£1M

Notice Dates

Publication Date
11 Aug 20261 months ago
Submission Deadline
8 May 2026Expired
Future Notice Date
Not specified
Award Date
25 May 20264 months ago
Contract Period
31 Jul 2026 - 30 Jul 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Karbon Homes
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE12 8EG
Postcode Area
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLE Yorkshire and The Humber

Local Authority
North Tyneside
Electoral Ward
Longbenton & Benton
Westminster Constituency
Newcastle upon Tyne North

Supplier Information

Number of Suppliers
1
Supplier Name

Stannah Lift Services Ltd

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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