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Digitial EAP Services

HR Connect

This public procurement record has 1 release in its history.

Award

10 Apr 2026 at 13:56

Award Notice
Summary of the contracting process

This public procurement process, conducted by HR Connect t/a Kent County Council, pertains to the award of a contract titled "Digital EAP Services". This contract falls under the services category specifically related to guidance and counselling services (CPV: 85312300). Located in the United Kingdom, the procurement was managed through a limited method without prior publication of a call for competition, based on the MEAT principles. The awarded contract, valued at £51,030, was signed on 31 March 2026. The procurement aims to deliver digital support elements for the Employee Assistance Programme at Support Line, including 24/7 telephone support, a wellbeing app, and digital interventions.

This tender offers significant business growth opportunities, particularly for companies in the digital health and employee wellbeing sectors. The contract was awarded to Health Assured Limited, indicating a competitive environment where businesses specialising in digital counselling and support services could thrive. Large enterprises with robust quality and price offerings, as reflected in the 70:30 quality to price ratio, would be well-suited to compete for similar tenders in the future, especially those who can provide comprehensive digital solutions in employee assistance programmes.

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Notice Information

Notice Title

Digitial EAP Services

Notice Description

This contract delivers the digital support elements of our EAP service (Employee Assistance Programme) at Support Line. (24/7 telephone support, a wellbeing app, digital interventions and more)

Lot Information

Lot 1

This contract delivers the digital support elements of our EAP service (Employee Assistance Programme) at Support Line. (24/7 telephone support, a wellbeing app, digital interventions and more)

Procurement Information

MEAT principles were followed

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06800f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/032856-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£51,030 Under £100K

Notice Dates

Publication Date
10 Apr 20265 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HR Connect
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MALLING
Postcode
ME19 4YT
Postcode Area
Rochester
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ46 West Kent
Delivery Location
Not specified
Local Authority
Tonbridge and Malling
Electoral Ward
Kings Hill
Westminster Constituency
Maidstone and Malling

Supplier Information

Number of Suppliers
1
Supplier Name

Health Assured

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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