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NEPO408 - Lifts, Escalator & Related Equipment: Maintenance, Repair & Refurbishment

THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED

This public procurement record has 2 releases in its history.

Planning

03 Sep 2026 at 14:56

UK2 - Preliminary Market Engagement Notice
Planning

14 Apr 2026 at 14:28

UK1 - Pipeline Notice
Summary of the contracting process

The Association of North East Councils Limited, trading as the North East Procurement Organisation (NEPO), intends to establish a framework for the maintenance, repair and refurbishment of lifts, escalators and related equipment. The requirement covers lift and escalator maintenance services, together with associated repair and refurbishment work. The framework will be available to NEPO members and associate members, allowing participating public-sector organisations to call off services under the arrangement. Delivery is intended across the United Kingdom, Guernsey, the Isle of Man and Jersey. This is a public-sector facilities and engineering services requirement for suppliers that inspect, maintain, repair, refurbish or otherwise support vertical-transport equipment.

This procurement is at the planning stage: NEPO has announced its intention to procure and is consulting the market before issuing an invitation to tender. It plans an open procedure for one lot under a framework agreement. The estimated gross value is £62.4 million. The anticipated contract period is 1 September 2027 to 31 August 2031. NEPO expects to publish the next notice on 19 November 2026. A preliminary market engagement questionnaire is scheduled to become accessible on 4 September 2026, with responses due by 16:00 on 18 September 2026. NEPO also plans an optional Microsoft Teams engagement event with a presentation and question-and-answer session; interested suppliers should register by the same time.

The framework is likely to suit lift and escalator maintenance specialists, engineering contractors and refurbishment providers able to support equipment across the United Kingdom and the Crown Dependencies. NEPO has identified the requirement as suitable for small and medium-sized enterprises and voluntary, community or social enterprises, so smaller or mission-led businesses may be well placed to participate, either directly or through suitable delivery arrangements. Relevant preparation includes demonstrating practical capability in planned and reactive maintenance, fault diagnosis, repair, refurbishment and the servicing of lifts, escalators and related equipment. Suppliers should use the market engagement to explain their service models, geographic coverage, capacity and experience, helping NEPO shape the future framework before competition begins.

How relevant is this notice?

Notice Information

Notice Title

NEPO408 - Lifts, Escalator & Related Equipment: Maintenance, Repair & Refurbishment

Notice Description

The Association of North East Councils Limited trading as the North East Procurement Organisation (NEPO) seeks to establish a Framework for Lifts, Escalator & Related Equipment: Maintenance, Repair & Refurbishment. The Framework will be available to all Members and Associate Members of NEPO. A full list of NEPO Members is available here https://www.nepo.org/about and a full list of Associate Members is available here http://nepo.org/associate-membership/list. This preliminary market engagement notice provides advance notice to the marketplace of the tendering opportunity and NEPO's intention to undertake market consultation activities with suppliers to help shape the future Framework.

Planning Information

NEPO intend to publish a Preliminary Market Engagement Questionnaire via the OPEN e-Tendering system (www.open-uk.org). The questionnaire responses will help NEPO design the Framework by providing the level of market interest and provide insight from suppliers on the shaping of the future provision. The questionnaire will be made accessible via OPEN on 04/09/2026 with a submission deadline of 16:00 on 18/09/2026. Suppliers wishing to access and complete the questionnaire must first register on OPEN using the link above. For guidance on how to create an account or submit your questionnaire response through OPEN, please visit https://www.open-hub.org/training to access the available training guides. Should you require technical assistance from the OPEN Support team, this can be requested via open.support@nepo.org. PLEASE NOTE: OPEN is accessible 24/7 however, technical support is available Monday to Thursday 08:30 - 17:00 and Friday 08:30 - 16:30. NEPO also intend to hold a Market Engagement event* with interested suppliers via Microsoft Teams. This event will include a presentation and Q&A. Suppliers wishing to attend this event are required to register their interest either via email to fleet@nepo.org or by way of completion of the questionnaire on OPEN by 16:00 on 18/09/2026. *Attendance is optional and does not provide suppliers with an advantage in any future related procurement. Nor does it constitute as an intention to tender for any future related procurement. Please note the above information may be subject to change.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068213
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083547-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

42 - Industrial machinery

50 - Repair and maintenance services

CPV Codes

42416100 - Lifts

42416400 - Escalators

50750000 - Lift-maintenance services

Notice Value(s)

Tender Value
£62,400,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Sep 20261 months ago
Submission Deadline
Not specified
Future Notice Date
19 Nov 20264 weeks to go
Award Date
Not specified
Contract Period
1 Sep 2027 - 31 Aug 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GATESHEAD
Postcode
NE8 3DF
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Gateshead
Electoral Ward
Bridges
Westminster Constituency
Gateshead Central and Whickham

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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