Planning

NHSE1085 - Dental Clinical Assessment Booking Service (DCABS) - Request for Information

NHS HUMBER NORTH YORKSHIRE ICB

This public procurement record has 1 release in its history.

Planning

15 Apr 2026 at 10:12

Summary of the contracting process

The NHS Humber North Yorkshire Integrated Care Board is in the planning stage of procurement for the Dental Clinical Assessment Booking Service (DCABS), a vital element of the Yorkshire & Humber integrated urgent care system. This service operates year-round, providing urgent dental care assessment and booking services through the NHS111 dental line. The Request for Information (RFI) is scheduled with documents available starting 15 April 2025 and the submission deadline set for 06 May 2026 at noon. This service falls under the health services industry category and is located in the United Kingdom, specifically in the UKE region, Hull.

This procurement process represents a significant opportunity for businesses specialising in health services, particularly those with expertise in urgent dental care and booking systems. Companies experienced in electronic communication and capable of delivering 24/7 services will find this tender aligns well with their offerings. It is an excellent prospect for growth within the health and social work services sector, allowing businesses to expand their service reach and collaborate within the integrated urgent care system. The proposed contract term is for five years, with a potential extension of 24 months, giving ample opportunity for sustained business development.

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Notice Title

NHSE1085 - Dental Clinical Assessment Booking Service (DCABS) - Request for Information

Notice Description

The Dental Clinical Advice & Booking Service (DCABS) is a key component of the Yorkshire & Humber integrated urgent care system operating 365 days per year, 24 hours a day. The Service ensures callers (aged 5 years and over) to the NHS111 dental line are triaged, assessing the caller's need for urgent dental care using the national dental urgent care module; deliver advice and book appointments directly for urgent dental treatment where clinically necessary with urgent dental treatment providers. The service adopts a 'Consult and Complete' approach to service delivery with clinical advice provided by appropriately trained staff and appropriate onward referral. In addition, receive patients via NHS111 online assessed as having an urgent dental problem requiring a call back to make an appointment. The Request for information (RFI) documents will be available from the 15 April 2025 Closing date for receipt/ submission for RFI is 12 noon 06 May 2026

Lot Information

Lot 1

North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of NHS Humber and North Yorkshire Integrated Care Board (the Relevant Authority) who are undertaking a market landscaping exercise in relation to Dental Clinical Assessment Booking Service (DCABS) This market landscaping exercise is a request for information (RFI) and is intended as an awareness, communication, and information gathering exercise. The Dental Clinical Advice & Booking Service (DCABS) is a key component of the Yorkshire & Humber integrated urgent care system operating 365 days per year, 24 hours a day. The Service ensures callers (aged 5 years and over) to the NHS111 dental line are triaged, assessing the caller's need for urgent dental care using the national dental urgent care module; deliver advice and book appointments directly for urgent dental treatment where clinically necessary with urgent dental treatment providers. The service adopts a 'Consult and Complete' approach to service delivery with clinical advice provided by appropriately trained staff and appropriate onward referral. In addition, receive patients via NHS111 online assessed as having an urgent dental problem requiring a call back to make an appointment. Proposed Contract Start: 01 April 2027 Proposed Contract End Date: 31 March 2032 The proposed contract term is for an initial period of 5 years, with an option to extend for a further 24 months at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance. The Request for information (RFI) documents will be available from the 15 April 2025 Closing date for receipt/ submission for RFI is 12 noon 06 May 2026 Additional information: NECS is utilising an electronic tendering tool to manage this exercise and communicate with potential providers. Accordingly, there will be no hard copy documents issued to potential providers and all communications with NECS, will be conducted via Atamis: https://health-family.force.com/s/Welcome If you find that you need any advice or technical support on the Atamis portal please contact the helpdesk using the following details: Phone: 0800 0988201 E-mail: support-health@atamis.co.uk Opening times 8am - 6pm

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0682b7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034084-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Apr 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
17 Jun 20262 months to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS HUMBER NORTH YORKSHIRE ICB
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HULL
Postcode
N/A
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
TLE Yorkshire and The Humber

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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