NHSE1085 - Dental Clinical Assessment Booking Service (DCABS)

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0682b7-2026-08-03T09:26:53+01:00",
    "date": "2026-08-03T09:26:53+01:00",
    "ocid": "ocds-h6vhtk-0682b7",
    "description": "NECS is utilising an electronic tendering tool to manage this competition and communicate with potential providers. Accordingly, there will be no hard copy documents issued to potential providers and all communications with NECS, including response submissions, will be conducted via the Atamis portal at: https://health-family.force.com/s/Welcome It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. Should providers have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via: Support-health@Atamis.co.uk or phone number 0800 0988201 The helpdesk is open Monday - Friday between 08.00 am - 06.00 pm If TUPE applicable The \"Transfer of Undertakings (Protection of Employment) Regulations 2006\" as amended by the \"Collective Redundancies and Transfer of Undertaking (Protection of Employment) (Amendment) Regulation 2014\" (TUPE) may apply to this contract. However, Providers are advised to obtain their own legal advice and carry out due diligence including the New Fair Deal non-statutory policy setting out how pensions issues are to be dealt with when staff are compulsorily transferred from the public sector to independent providers delivering public services",
    "initiationType": "tender",
    "tender": {
        "id": "NHSE1085",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "NHSE1085 - Dental Clinical Assessment Booking Service (DCABS)",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "85000000",
            "description": "Health and social work services"
        },
        "mainProcurementCategory": "services",
        "description": "North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of NHS Humber and Yorkshire Integrated Care Board (the Relevant Authority) who are undertaking a competition to provide Dental Clinical Assessment (advice) and Booking Service (DCABS). The Dental Clinical Advice & Booking Service (DCABS) is a key component of the Yorkshire & Humber integrated urgent care system operating 365 days per year, 24 hours a day. The Service ensures callers (aged 5 years and over) to the NHS111 dental line are triaged, assessing the caller's need for urgent dental care using the national dental urgent care module; deliver advice and book appointments directly for urgent dental treatment where clinically necessary with urgent dental treatment providers. The service adopts a 'Consult and Complete' approach to service delivery with clinical advice provided by appropriately trained staff and appropriate onward referral. In addition, receive patients via NHS111 online assessed as having an urgent dental problem requiring a call back to make an appointment. Also, receive calls transferred by warm transfer from NHS111 for patients under 5 or dental callers who have been identified through the full NHS Pathways as having an urgent dental problem and who will require an appointment with an urgent dental care provider. Contract Start Date: 01 April 2027 Contract End Date: 31 March 2034 The contract term is for an initial period of 5 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance.",
        "lots": [
            {
                "id": "1",
                "description": "North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of NHS Humber and Yorkshire Integrated Care Board (the Relevant Authority) who are undertaking a competition to provide Dental Clinical Assessment (advice) and Booking Service (DCABS). The Dental Clinical Advice & Booking Service (DCABS) is a key component of the Yorkshire & Humber integrated urgent care system operating 365 days per year, 24 hours a day. The Service ensures callers (aged 5 years and over) to the NHS111 dental line are triaged, assessing the caller's need for urgent dental care using the national dental urgent care module; deliver advice and book appointments directly for urgent dental treatment where clinically necessary with urgent dental treatment providers. The service adopts a 'Consult and Complete' approach to service delivery with clinical advice provided by appropriately trained staff and appropriate onward referral. In addition, receive patients via NHS111 online assessed as having an urgent dental problem requiring a call back to make an appointment. Also, receive calls transferred by warm transfer from NHS111 for patients under 5 or dental callers who have been identified through the full NHS Pathways as having an urgent dental problem and who will require an appointment with an urgent dental care provider. Contract Start Date: 01 April 2027 Contract End Date: 31 March 2034 The contract term is for an initial period of 5 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance. This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Healthcare Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Regulations 2024 (Procurement Act 2023) and/ or Public Contracts Regulations 2015 do not apply to this award. The closing date for submission of competition response is by 12 noon 04 September 2026 Additional information: The Provider Response Documentation includes the contract award criteria, including the agreed relative importance of key criteria (for example, weightings apportioned to questions within the key criteria) against which responses will be evaluated. The providers will be assessed against the relevant 5 key criteria. Previous publication concerning this procedure publication reference 2026/S 000-034084 Competition documentation will be available on the e-tendering site (atamis) from 03 August 2026",
                "status": "active",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Integration, Collaboration and Service Sustainability",
                            "type": "quality",
                            "description": "35%"
                        },
                        {
                            "name": "Quality and Innovation",
                            "type": "quality",
                            "description": "27%"
                        },
                        {
                            "name": "Improving Access, Reducing Health Inequalities and Facilitating Choice",
                            "type": "quality",
                            "description": "18%"
                        },
                        {
                            "name": "Social Value",
                            "type": "quality",
                            "description": "10%"
                        },
                        {
                            "type": "price",
                            "description": "10%"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 2520
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract term is for an initial period of 5 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": true,
                "options": {
                    "description": "The contract term is for an initial period of 5 years, with an option to extend for a further 2 years at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance."
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
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                    {
                        "scheme": "CPVS",
                        "id": "85000000-RC04",
                        "description": "In communication technology"
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                ],
                "deliveryAddresses": [
                    {
                        "region": "UKE"
                    },
                    {
                        "region": "UKE"
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                ],
                "relatedLot": "1",
                "deliveryLocation": {
                    "description": "Yorkshire and the Humber"
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-06-18T00:00:00+01:00"
        },
        "coveredBy": [
            "GPA"
        ],
        "value": {
            "amount": 25539241,
            "currency": "GBP"
        },
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://health-family.force.com/s/Welcome",
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2026-09-04T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
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        },
        "awardPeriod": {
            "startDate": "2026-09-04T13:00:00+01:00"
        },
        "bidOpening": {
            "date": "2026-09-04T13:00:00+01:00"
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-NHS-QOQ",
            "name": "NHS Humber North Yorkshire ICB",
            "identifier": {
                "legalName": "NHS Humber North Yorkshire ICB",
                "id": "QOQ",
                "scheme": "GB-NHS"
            },
            "address": {
                "locality": "Hull",
                "region": "UKE",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "NECSU.neprocurement@nhs.net",
                "url": "https://health-family.force.com/s/Welcome"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://humberandnorthyorkshire.icb.nhs.uk/",
                "classifications": [
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                        "id": "BODY_PUBLIC",
                        "scheme": "TED_CA_TYPE",
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                ]
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        },
        {
            "id": "GB-NHS-QoQ",
            "name": "NHS Humber North Yorkshire Integrated Care Board",
            "identifier": {
                "legalName": "NHS Humber North Yorkshire Integrated Care Board",
                "id": "QoQ",
                "scheme": "GB-NHS"
            },
            "address": {
                "locality": "Humber North Yorkshire",
                "region": "UKE",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "NECSU.neprocurement@nhs.net",
                "url": "https://health-family.force.com/s/Welcome"
            },
            "roles": [
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            "details": {
                "url": "https://humberandnorthyorkshire.icb.nhs.uk/",
                "buyerProfile": "https://health-family.force.com/s/Welcome",
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                        "scheme": "COFOG",
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            }
        },
        {
            "id": "GB-FTS-185497",
            "name": "NHS Humber and Yorkshire Integrated Care Board",
            "identifier": {
                "legalName": "NHS Humber and Yorkshire Integrated Care Board"
            },
            "address": {
                "locality": "Humber and Yorkshire",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "NECSU.neprocurement@nhs.net"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-NHS-QoQ",
        "name": "NHS Humber North Yorkshire Integrated Care Board"
    },
    "language": "en"
}