Community Navigator and Wellbeing Service

Notice Information

Get alerts for notices like these

Notice Title

Community Navigator and Wellbeing Service

Notice Description

Peterborough City Council is tendering for a Community Navigator and Well-being service, which aims to maintain and improve the health, wellbeing and independence of eligible adults in Peterborough. The service delivers an early intervention and prevention approach that focuses on people and their community's capacity to self-care and manage as the first option. The objective is to reduce the risk or deterioration of the person and subsequent increased reliance on statutory services. This service is part of a larger programme, the Front Door Reviews and Community Offer "which aims to deliver cost reductions and better long-term outcomes by supporting people through reviews and initial care/support planning, focusing on needs that can be met without formal care both at first contact and review. The Service will contribute to the Prevent, Reduce, and Delay agenda in a whole system approach contributing to reducing untimely and inappropriate use of Health and Social Care services. The contract will be for 2+1 years. Regarding Local Government Reform: Local Government Reorganisation (LGR) is the process in which the structure and responsibilities of local authorities are reconfigured. The Government has set out plans to move away from the current two-tier system of district and county councils in England, which is relevant to Cambridgeshire County Council, the five district councils in the county (Cambridge City Council, East Cambridgeshire District Council, Fenland District Council, Huntingdonshire District Council and South Cambridgeshire District Council), and Peterborough City Council as a neighbouring unitary council. Therefore, from 1 April 2028, the current seven councils in Cambridgeshire and Peterborough will be replaced and no longer exist. Rather than dealing with separate county, city and district councils, residents will access all services through a unitary council(s). At this stage, no decisions have been made on how many unitary councils will cover the county and which geographical areas they will cover. Throughout the LGR process, the Authority's focus will remain on delivering essential services across Peterborough. Potential changes may occur during the term of the contract, and although the contract is likely to transfer to any new unitary authorities by statutory instrument or by agreement on LGR, the contract may need to be amended to reflect the new geographical, financial and contract scope. Therefore, to ensure the contract may adapt upon implementation of LGR and modify to reflect the implications of LGR, we state within this procurement documentation of the intention to rely on Section 74(1)(a) and Schedule 8(1) of the Procurement Act 2023 to permit modification of the of the contract (if modification is considered necessary), to reflect new geographical, financial and contract scope accordingly. Please note we cannot precisely confirm any modification, if any, to the geographical, financial and contract scope at this stage, and any proposed modification, if agreed, shall not be implemented until 1 April 2028 at the earliest. Any contract modification shall be in accordance with clause 28 of the contract.

Lot Information

Lot 1

Options: Regarding Local Government Reform: Local Government Reorganisation (LGR) is the process in which the structure and responsibilities of local authorities are reconfigured. The Government has set out plans to move away from the current two-tier system of district and county councils in England, which is relevant to Cambridgeshire County Council, the five district councils in the county (Cambridge City Council, East Cambridgeshire District Council, Fenland District Council, Huntingdonshire District Council and South Cambridgeshire District Council), and Peterborough City Council as a neighbouring unitary council. Therefore, from 1 April 2028, the current seven councils in Cambridgeshire and Peterborough will be replaced and no longer exist. Rather than dealing with separate county, city and district councils, residents will access all services through a unitary council(s). At this stage, no decisions have been made on how many unitary councils will cover the county and which geographical areas they will cover. Throughout the LGR process, the Authority's focus will remain on delivering essential services across Peterborough. Potential changes may occur during the term of the contract, and although the contract is likely to transfer to any new unitary authorities by statutory instrument or by agreement on LGR, the contract may need to be amended to reflect the new geographical, financial and contract scope. Therefore, to ensure the contract may adapt upon implementation of LGR and modify to reflect the implications of LGR, we state within this procurement documentation of the intention to rely on Section 74(1)(a) and Schedule 8(1) of the Procurement Act 2023 to permit modification of the of the contract (if modification is considered necessary), to reflect new geographical, financial and contract scope accordingly. Please note we cannot precisely confirm any modification, if any, to the geographical, financial and contract scope at this stage, and any proposed modification, if agreed, shall not be implemented until 1 April 2028 at the earliest. Any contract modification shall be in accordance with clause 28 of the contract.

Renewal: The Council may extend the contract by a single 12 month period at its sole discretion.

Planning Information

This is a preliminary market engagement exercise, consisting of a virtual provider event being hosted via Microsoft Teams, related to the following opportunity: PCC intends to run a procurement for a Community Navigator and Well-being service, which aims to maintain and improve the health, wellbeing and independence of eligible adults in Peterborough. The service delivers an early intervention and prevention approach that focuses on people and their community's capacity to self-care and manage as the first option. The objective is to reduce the risk or deterioration of the person and subsequent increased reliance on statutory services. This service is part of a larger programme, the Front Door Reviews and Community Offer "which aims to deliver cost reductions and better long-term outcomes by supporting people through reviews and initial care/support planning, focusing on needs that can be met without formal care both at first contact and review. The Service will contribute to the Prevent, Reduce, and Delay agenda in a whole system approach contributing to reducing untimely and inappropriate use of Health and Social Care services. The contract will be for 2+1 years. This event is not a procurement launch and attendance is not a requirement for any future tender. It is intended to: - Share the strategic context for the Community Navigator and Well- being service - Outline the service and outcomes the Council is seeking to enable - Test early thinking with the Provider market - Provide an opportunity for Provider organisations to ask questions, reflect, and shape thinking before any formal process begins - What attendees can expect Attendees will: - Hear an overview of why a Community Navigator and Well Being service is being commissioned and how it fits within the PCC corporate strategy around "Prevention Independence and Resilience." - Gain clarity on the likely scope of services, including: - Services to be delivered and expected outcomes. - Continuous improvement and whole system working - Expected Skills and competences of staff and volunteers - Data recording and collection - Have the opportunity to: - Ask questions in an open forum - Share views and experience on what works well within the proposed service and what could improve it. - Highlight risks, opportunities, and practical considerations from a Provider perspective No organisations will be asked to submit proposals, pricing, or commitments at this event. Please note, expressions of interest in this preliminary market engagement exercise do not equate to expressions of interest in any future procurement activity. How to register: Please complete the following Microsoft Form: https://forms.cloud.microsoft/pages/responsepage.aspx?id=ZLMn4x4EUUyC8skGp4-cyRy1TEsLd35CvaGf0ED6uH9UQlFEVjg5UUlPQjg3RENKUFg0WlhHUjdVSC4u&route=shorturl Registration deadline: Monday 4th May 2026 Places may be capped to ensure a productive session; early registration is encouraged. The event shall take place on May 7th 2026 @ 10:00 AM. Confirmation details, including final timings and Teams Link to join the session will be sent to registered attendees ahead of the event. We look forward to hearing from you and seeing you at the session.

Notice Details

Get alerts for notices like these

Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-06834b
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/057119-2026
Current Stage: Tender
All Stages: Planning, Tender

Procurement Classification

Notice Type: UK4 - Tender Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Open
Procurement Method Details: Below threshold - open competition
Tender Suitability: SME, VCSE
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions: 85 - Health and social work services
CPV Codes: 85312000 - Social work services without accommodation

Notice Value(s)

Tender Value: £270,000 £100K-£500K
Lots Value: £270,000 £100K-£500K
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 17 Jun 20261 weeks ago
Submission Deadline: 17 Jul 20263 weeks to go
Future Notice Date: 15 May 2026Expired
Award Date: Not specified
Contract Period: 31 Aug 2026 - 31 Aug 2028 2-3 years
Recurrence: Not specified

Notice Status

Tender Status: Active
Lots Status: Active
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

Get alerts for notices like these

Contracting Authority (Buyer)

Main Buyer: PETERBOROUGH CITY COUNCIL
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: PETERBOROUGH
Postcode: PE2 8TY
Post Town: Peterborough
Country: England
Major Region (ITL 1): TLH East (England)
Basic Region (ITL 2): TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3): TLH41 Peterborough
Delivery Location: TLH11 Peterborough
Local Authority: Peterborough
Electoral Ward: Fletton and Stanground
Westminster Constituency: North West Cambridgeshire

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/057119-2026
17th June 2026 - Tender notice on Find a Tender
https://www.find-tender.service.gov.uk/Notice/036278-2026
21st April 2026 - Preliminary market engagement notice on Find a Tender
https://www.find-tender.service.gov.uk/Notice/034334-2026
15th April 2026 - Preliminary market engagement notice on Find a Tender
https://procontract.due-north.com/Advert?advertId=2ec2f6af-456a-f111-813c-005056b64545

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06834b-2026-06-17T13:33:09+01:00",
    "date": "2026-06-17T13:33:09+01:00",
    "ocid": "ocds-h6vhtk-06834b",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PLXM-3229-WVQH",
            "name": "Peterborough City Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PLXM-3229-WVQH"
            },
            "address": {
                "streetAddress": "Sand Martin House Peterborough, Bittern Way",
                "locality": "Peterborough",
                "postalCode": "PE2 8TY",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH11"
            },
            "contactPoint": {
                "email": "procurementcontracts@peterborough.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PLXM-3229-WVQH",
        "name": "Peterborough City Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "This is a preliminary market engagement exercise, consisting of a virtual provider event being hosted via Microsoft Teams, related to the following opportunity: PCC intends to run a procurement for a Community Navigator and Well-being service, which aims to maintain and improve the health, wellbeing and independence of eligible adults in Peterborough. The service delivers an early intervention and prevention approach that focuses on people and their community's capacity to self-care and manage as the first option. The objective is to reduce the risk or deterioration of the person and subsequent increased reliance on statutory services. This service is part of a larger programme, the Front Door Reviews and Community Offer \"which aims to deliver cost reductions and better long-term outcomes by supporting people through reviews and initial care/support planning, focusing on needs that can be met without formal care both at first contact and review. The Service will contribute to the Prevent, Reduce, and Delay agenda in a whole system approach contributing to reducing untimely and inappropriate use of Health and Social Care services. The contract will be for 2+1 years. This event is not a procurement launch and attendance is not a requirement for any future tender. It is intended to: - Share the strategic context for the Community Navigator and Well- being service - Outline the service and outcomes the Council is seeking to enable - Test early thinking with the Provider market - Provide an opportunity for Provider organisations to ask questions, reflect, and shape thinking before any formal process begins - What attendees can expect Attendees will: - Hear an overview of why a Community Navigator and Well Being service is being commissioned and how it fits within the PCC corporate strategy around \"Prevention Independence and Resilience.\" - Gain clarity on the likely scope of services, including: - Services to be delivered and expected outcomes. - Continuous improvement and whole system working - Expected Skills and competences of staff and volunteers - Data recording and collection - Have the opportunity to: - Ask questions in an open forum - Share views and experience on what works well within the proposed service and what could improve it. - Highlight risks, opportunities, and practical considerations from a Provider perspective No organisations will be asked to submit proposals, pricing, or commitments at this event. Please note, expressions of interest in this preliminary market engagement exercise do not equate to expressions of interest in any future procurement activity. How to register: Please complete the following Microsoft Form: https://forms.cloud.microsoft/pages/responsepage.aspx?id=ZLMn4x4EUUyC8skGp4-cyRy1TEsLd35CvaGf0ED6uH9UQlFEVjg5UUlPQjg3RENKUFg0WlhHUjdVSC4u&route=shorturl Registration deadline: Monday 4th May 2026 Places may be capped to ensure a productive session; early registration is encouraged. The event shall take place on May 7th 2026 @ 10:00 AM. Confirmation details, including final timings and Teams Link to join the session will be sent to registered attendees ahead of the event. We look forward to hearing from you and seeing you at the session.",
                "dueDate": "2026-05-07T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "034334-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/034334-2026",
                "datePublished": "2026-04-15T15:33:05+01:00",
                "format": "text/html"
            },
            {
                "id": "036278-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/036278-2026",
                "datePublished": "2026-04-21T16:14:33+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "DN812058",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Community Navigator and Wellbeing Service",
        "description": "Peterborough City Council is tendering for a Community Navigator and Well-being service, which aims to maintain and improve the health, wellbeing and independence of eligible adults in Peterborough. The service delivers an early intervention and prevention approach that focuses on people and their community's capacity to self-care and manage as the first option. The objective is to reduce the risk or deterioration of the person and subsequent increased reliance on statutory services. This service is part of a larger programme, the Front Door Reviews and Community Offer \"which aims to deliver cost reductions and better long-term outcomes by supporting people through reviews and initial care/support planning, focusing on needs that can be met without formal care both at first contact and review. The Service will contribute to the Prevent, Reduce, and Delay agenda in a whole system approach contributing to reducing untimely and inappropriate use of Health and Social Care services. The contract will be for 2+1 years. Regarding Local Government Reform: Local Government Reorganisation (LGR) is the process in which the structure and responsibilities of local authorities are reconfigured. The Government has set out plans to move away from the current two-tier system of district and county councils in England, which is relevant to Cambridgeshire County Council, the five district councils in the county (Cambridge City Council, East Cambridgeshire District Council, Fenland District Council, Huntingdonshire District Council and South Cambridgeshire District Council), and Peterborough City Council as a neighbouring unitary council. Therefore, from 1 April 2028, the current seven councils in Cambridgeshire and Peterborough will be replaced and no longer exist. Rather than dealing with separate county, city and district councils, residents will access all services through a unitary council(s). At this stage, no decisions have been made on how many unitary councils will cover the county and which geographical areas they will cover. Throughout the LGR process, the Authority's focus will remain on delivering essential services across Peterborough. Potential changes may occur during the term of the contract, and although the contract is likely to transfer to any new unitary authorities by statutory instrument or by agreement on LGR, the contract may need to be amended to reflect the new geographical, financial and contract scope. Therefore, to ensure the contract may adapt upon implementation of LGR and modify to reflect the implications of LGR, we state within this procurement documentation of the intention to rely on Section 74(1)(a) and Schedule 8(1) of the Procurement Act 2023 to permit modification of the of the contract (if modification is considered necessary), to reflect new geographical, financial and contract scope accordingly. Please note we cannot precisely confirm any modification, if any, to the geographical, financial and contract scope at this stage, and any proposed modification, if agreed, shall not be implemented until 1 April 2028 at the earliest. Any contract modification shall be in accordance with clause 28 of the contract.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85312000",
                        "description": "Social work services without accommodation"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKH11",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH11",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH11",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 324000,
            "amount": 270000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "specialRegime": [
            "lightTouch"
        ],
        "aboveThreshold": false,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-01T00:00:00+01:00",
                    "endDate": "2028-08-31T23:59:59+01:00",
                    "maxExtentDate": "2029-08-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "active",
                "value": {
                    "amountGross": 324000,
                    "amount": 270000,
                    "currency": "GBP"
                },
                "renewal": {
                    "description": "The Council may extend the contract by a single 12 month period at its sole discretion."
                },
                "hasOptions": true,
                "options": {
                    "description": "Regarding Local Government Reform: Local Government Reorganisation (LGR) is the process in which the structure and responsibilities of local authorities are reconfigured. The Government has set out plans to move away from the current two-tier system of district and county councils in England, which is relevant to Cambridgeshire County Council, the five district councils in the county (Cambridge City Council, East Cambridgeshire District Council, Fenland District Council, Huntingdonshire District Council and South Cambridgeshire District Council), and Peterborough City Council as a neighbouring unitary council. Therefore, from 1 April 2028, the current seven councils in Cambridgeshire and Peterborough will be replaced and no longer exist. Rather than dealing with separate county, city and district councils, residents will access all services through a unitary council(s). At this stage, no decisions have been made on how many unitary councils will cover the county and which geographical areas they will cover. Throughout the LGR process, the Authority's focus will remain on delivering essential services across Peterborough. Potential changes may occur during the term of the contract, and although the contract is likely to transfer to any new unitary authorities by statutory instrument or by agreement on LGR, the contract may need to be amended to reflect the new geographical, financial and contract scope. Therefore, to ensure the contract may adapt upon implementation of LGR and modify to reflect the implications of LGR, we state within this procurement documentation of the intention to rely on Section 74(1)(a) and Schedule 8(1) of the Procurement Act 2023 to permit modification of the of the contract (if modification is considered necessary), to reflect new geographical, financial and contract scope accordingly. Please note we cannot precisely confirm any modification, if any, to the geographical, financial and contract scope at this stage, and any proposed modification, if agreed, shall not be implemented until 1 April 2028 at the earliest. Any contract modification shall be in accordance with clause 28 of the contract."
                },
                "awardCriteria": {
                    "description": "The award decision will be based on the Most Advantageous Tender, identified following an evaluation of both quality and price at a split of 70/30. A minimum quality threshold of 42% applies. Bids failing to meet this threshold shall be rejected. Bids scoring 2 (poor response) or less against any single quality question will also be rejected. Bids may not exceed a total annual cost of PS90,000 for any single year or it shall be rejected. The total contract price of any bid may not exceed PS270,000 or it shall be rejected."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-05-15T23:59:59+01:00"
        },
        "status": "active",
        "procurementMethod": "open",
        "procurementMethodDetails": "Below threshold - open competition",
        "submissionMethodDetails": "Tenders must be submitted electronically via the ProContract e-Tendering Platform. You must first express interest in the opportunity here: https://procontract.due-north.com/Advert?advertId=2ec2f6af-456a-f111-813c-005056b64545 Following this, you will be able to access the tender documents via the platform and submit your tender. Further help on how to use the platform is available here: https://supplierhelp.due-north.com/",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed"
        },
        "tenderPeriod": {
            "endDate": "2026-07-17T12:00:00+01:00"
        },
        "documents": [
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "url": "https://procontract.due-north.com/Advert?advertId=2ec2f6af-456a-f111-813c-005056b64545"
            },
            {
                "id": "057119-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/057119-2026",
                "datePublished": "2026-06-17T13:33:09+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}