Planning

Community Navigator & Well-Being Service

PETERBOROUGH CITY COUNCIL

This public procurement record has 2 releases in its history.

Planning

21 Apr 2026 at 15:14

UK2 - Preliminary Market Engagement Notice
Planning

15 Apr 2026 at 14:33

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Peterborough City Council is in the planning stage of procuring a Community Navigator and Well-being service aimed at enhancing health, wellbeing and independence for eligible adults in Peterborough. This procurement process, classified under social work services without accommodation (CPV code 85312000), will follow a Light Touch regime with a contract value of £270,000. The initiative, part of a broader programme to deliver long-term cost reductions and outcomes, is scheduled to commence on 1 September 2026 and could last for up to three years including potential renewal. Preliminary market engagement exercises are ongoing, including a virtual event on 7 May 2026 and a questionnaire response deadline on 1 May 2026, designed to gather insights and shape the formal procurement process.

This tender represents significant opportunities for small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) specialising in social services and community health initiatives. Businesses that focus on early intervention and prevention approaches, promoting community capacity for self-care, will be well-suited to meet the procurement’s requirements. Participation in the engagement events can provide insight into strategic objectives and service outcomes sought by the Council, offering a platform to refine offerings and prepare competitive proposals. This contract can empower businesses to contribute to the public health agenda and expand their service portfolios within the UK.

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Notice Information

Notice Title

Community Navigator & Well-Being Service

Notice Description

PCC intends to procure a Community Navigator and Well-being service, which aims to maintain and improve the health, wellbeing and independence of eligible adults in Peterborough. The service delivers an early intervention and prevention approach that focuses on people and their community's capacity to self-care and manage as the first option. The objective is to reduce the risk or deterioration of the person and subsequent increased reliance on statutory services. This service is part of a larger programme, the Front Door Reviews and Community Offer "which aims to deliver cost reductions and better long-term outcomes by supporting people through reviews and initial care/support planning, focusing on needs that can be met without formal care both at first contact and review. The Service will contribute to the Prevent, Reduce, and Delay agenda in a whole system approach contributing to reducing untimely and inappropriate use of Health and Social Care services. The contract will be for 2+1 years. The services are deemed within scope of the Light Touch Regime, however the contract value is below the relevant threshold.

Planning Information

This is a preliminary market engagement exercise, consisting of a virtual provider event being hosted via Microsoft Teams, related to the following opportunity: PCC intends to run a procurement for a Community Navigator and Well-being service, which aims to maintain and improve the health, wellbeing and independence of eligible adults in Peterborough. The service delivers an early intervention and prevention approach that focuses on people and their community's capacity to self-care and manage as the first option. The objective is to reduce the risk or deterioration of the person and subsequent increased reliance on statutory services. This service is part of a larger programme, the Front Door Reviews and Community Offer "which aims to deliver cost reductions and better long-term outcomes by supporting people through reviews and initial care/support planning, focusing on needs that can be met without formal care both at first contact and review. The Service will contribute to the Prevent, Reduce, and Delay agenda in a whole system approach contributing to reducing untimely and inappropriate use of Health and Social Care services. The contract will be for 2+1 years. This event is not a procurement launch and attendance is not a requirement for any future tender. It is intended to: - Share the strategic context for the Community Navigator and Well- being service - Outline the service and outcomes the Council is seeking to enable - Test early thinking with the Provider market - Provide an opportunity for Provider organisations to ask questions, reflect, and shape thinking before any formal process begins - What attendees can expect Attendees will: - Hear an overview of why a Community Navigator and Well Being service is being commissioned and how it fits within the PCC corporate strategy around "Prevention Independence and Resilience." - Gain clarity on the likely scope of services, including: - Services to be delivered and expected outcomes. - Continuous improvement and whole system working - Expected Skills and competences of staff and volunteers - Data recording and collection - Have the opportunity to: - Ask questions in an open forum - Share views and experience on what works well within the proposed service and what could improve it. - Highlight risks, opportunities, and practical considerations from a Provider perspective No organisations will be asked to submit proposals, pricing, or commitments at this event. Please note, expressions of interest in this preliminary market engagement exercise do not equate to expressions of interest in any future procurement activity. How to register: Please complete the following Microsoft Form: https://forms.cloud.microsoft/pages/responsepage.aspx?id=ZLMn4x4EUUyC8skGp4-cyRy1TEsLd35CvaGf0ED6uH9UQlFEVjg5UUlPQjg3RENKUFg0WlhHUjdVSC4u&route=shorturl Registration deadline: Monday 4th May 2026 Places may be capped to ensure a productive session; early registration is encouraged. The event shall take place on May 7th 2026 @ 10:00 AM. Confirmation details, including final timings and Teams Link to join the session will be sent to registered attendees ahead of the event. We look forward to hearing from you and seeing you at the session.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06834b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/036278-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312000 - Social work services without accommodation

Notice Value(s)

Tender Value
£270,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Apr 20263 days ago
Submission Deadline
Not specified
Future Notice Date
15 May 20263 weeks to go
Award Date
Not specified
Contract Period
31 Aug 2026 - 31 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PETERBOROUGH CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PETERBOROUGH
Postcode
PE2 8TY
Post Town
Peterborough
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH41 Peterborough
Delivery Location
TLH11 Peterborough
Local Authority
Peterborough
Electoral Ward
Fletton and Stanground
Westminster Constituency
North West Cambridgeshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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