Award

Digital Therapies call off

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

15 Apr 2026 at 15:32

Summary of the contracting process

The Norfolk and Suffolk NHS Foundation Trust has awarded a contract under the Health Care Services Provider Selection Regime Regulations 2023 for the provision of Digital Therapies. This contract, under the reference "034393-2026", involves services that include digitally enabled brief therapies at Step 2 and Step 3 levels, spanning from 1st April 2026 to 31st March 2027. Operating within the health services industry category and located in the Norfolk region of the United Kingdom, the procurement process employed a limited method without prior publication of a call for competition, highlighting a focus on contracts that are awarded outside the scope of traditional directives. The contract was formally signed on 13th April 2026, with ICS Operations Limited trading as Xyla, located in London, securing the award.

This procurement offers expansive business growth opportunities, particularly for organisations specialising in digital therapeutic services within the healthcare sector. This contract is tailored for businesses that can deliver a range of digital therapies, including assessments, guided self-help, and clinical psychology services. Companies with expertise in delivering these services, possibly extending into more specialised domains like CBT, IPT, DIT, counselling, and PTSD treatments, might find this a fruitful opportunity to expand their offerings without the competition barriers typical of open tenders. The contract's inherent zero value nature emphasises the focus on service delivery over financial bidding, making it ideal for providers seeking to enhance their portfolio through a well-defined framework agreement.

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How relevant is this notice?

Notice Title

Digital Therapies call off

Notice Description

Service provides a broad range of digitally enabled brief therapies at both Step 2 and Step 3

Lot Information

Lot 1

The service provides a broad range of digitally enabled brief therapies at both Step 2 and Step 3 This notice is confirmation of an award having been made based on a framework agreement and without competition. It is a zero value contract, the amounts payable are as follows: Assessment PS71.39 Guided Self Help PS54.00 CBT PS83.28 IPT PS83.28 DIT PS83.28 Counselling / CfD PS83.28 EMDR / PTSD reliving PS121.68 Clinical Psychology PS98.00 Pre-Treatment Review PS52.00 Services to be provided from 1st April 2026 to 31st March 2027. This is a new contract for an existing service. This is an existing provider.

Options: Can be extended for two periods of up to 12 months

Procurement Information

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068374
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034393-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Apr 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Apr 20261 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORFOLK AND SUFFOLK NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH1 East Anglia

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

ICS OPERATIONS LIMITED TRADING AS XYLA

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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