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Money advice / Debt advice services

Ipswich Borough Council

This public procurement record has 2 releases in its history.

Award

21 Sep 2026 at 10:46

UK7 - Contract Details Notice
Tender

16 Apr 2026 at 12:01

UK4 - Tender Notice
Summary of the contracting process

Ipswich Borough Council procured a debt advice, budgeting and welfare benefits advice service for applicants and tenants using its Housing Services. The service supports homelessness prevention and tenancy sustainment by improving residents’ financial capability and resilience. This is a public service contract, classified under health and social work services and other community, social and personal services. Delivery is for Ipswich Borough Council’s housing applicants and tenants in the Ipswich area. The requirement is therefore relevant to organisations that provide practical debt advice, household budgeting support and welfare benefits guidance, particularly where these services are linked to housing stability, homelessness prevention and tenancy sustainment. The selected provider, Anglia Care Trust, is a voluntary, community or social enterprise.

The procurement is complete and awarded following a below-threshold open competition. One lot was awarded to Anglia Care Trust. Bids were evaluated on 60% quality and 40% price, with electronic submission allowed. The tender deadline was 18 May 2026 at 11:00. The contract was signed on 21 July 2026 and has a value of £160,000 excluding VAT, or £192,000 including VAT. The contract period runs from 1 August 2026 to 31 July 2028, with two optional 12-month renewals and a maximum end date of 31 July 2030. The procurement was below the applicable threshold. The award is active and the contract is active.

This opportunity demonstrates established demand from Ipswich Borough Council for an integrated advice service that combines debt advice, budgeting and welfare benefits support with housing outcomes. A credible future competitor would need staff able to give practical financial guidance to applicants and tenants, identify and address issues affecting rent payment and tenancy stability, and support homelessness prevention. Experience of improving financial capability and resilience would be directly relevant, as would the ability to work alongside housing services and respond to the needs of people at risk of homelessness or tenancy failure. The successful organisation is a large voluntary, community or social enterprise, indicating that delivery at organisational scale and a social-purpose operating model are well aligned with this requirement.

How relevant is this notice?

Notice Information

Notice Title

Money advice / Debt advice services

Notice Description

The provision of a Debt Advice, Budgeting and Welfare Benefits Advice service to applicants/tenants of Ipswich Borough Council's Housing Services. The service will support the Council's homelessness prevention and tenancy sustainment objectives and provide resilience through improving financial capability.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068407
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089010-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£160,000 £100K-£500K

Notice Dates

Publication Date
21 Sep 20261 months ago
Submission Deadline
18 May 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Aug 2026 - 31 Jul 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Ipswich Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IPSWICH
Postcode
IP1 2DE
Postcode Area
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH62 Ipswich
Delivery Location
Not specified
Local Authority
Ipswich
Electoral Ward
Gipping
Westminster Constituency
Ipswich

Supplier Information

Number of Suppliers
1
Supplier Name

Anglia Care Trust

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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