Planning

Provision of Medical Aid Insurance Services at the British High Commission Accra

FOREIGN, COMMONWEALTH AND DEVELOPMENT OFFICE

This public procurement record has 2 releases in its history.

PlanningUpdate

17 Apr 2026 at 10:51

UK2 - Preliminary Market Engagement Notice
Planning

17 Apr 2026 at 10:50

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Foreign, Commonwealth and Development Office is currently in the planning stage for the procurement of medical aid insurance services for the British High Commission in Accra, Ghana. The procurement process aims to secure comprehensive insurance coverage for staff members and their dependants, with the contract expected to commence on 1st October 2026 and lasting for 36 months, potentially extendable by another year subject to performance. This engagement is vital in assessing the market’s capacity to deliver services effectively, including policy underwriting, claims administration, and servicing, against expected benefit constraints. Critical dates to note include the milestone due on the 1st of May 2026 for engagement to gather insights, and a notice scheduled for the 11th of May 2026 to plan future communication.

This tender presents substantial business growth opportunities for companies with expertise in health insurance services, particularly those with operational presence in Ghana or experience in similar environments. Ideal candidates will be those who can demonstrate robust capabilities in medical insurance provisioning, compliance with regulatory frameworks, and efficient data protection measures. Businesses that excel in member support and employ transparent costing models stand to benefit greatly from this procurement. This is a chance for such companies to expand their influence by partnering with a significant central government public authority and accessing a new client pool. As this is an engagement and not a competition, interested suppliers should utilise the platform to provide their insight without affecting their future bidding capabilities.

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Notice Information

Notice Title

Provision of Medical Aid Insurance Services at the British High Commission Accra

Notice Description

The British High Commission Accra requires the provision of comprehensive medical insurance services for eligible members of staff and their registered dependants, supplied through a fully administered insurance arrangement. The Service Provider will be responsible for policy underwriting, claims administration, access to an appropriate healthcare provider network, and ongoing policy servicing, with medical cover provided subject to agreed benefit ceilings and premium limits per family. The anticipated contract duration is 36 months, with an expected commencement date of 01 October 2026, and an option to extend for up to 12 additional months, subject to performance and operational requirements.

Planning Information

The purpose of this engagement is to gather market insight, test deliverability of the draft requirements, and ensure the specification, KPIs, Conditions of Participation, and commercial approach are suitable, realistic, and attractive to the market. The PME aims to: Understand medical insurance capabilities for Ghana based employee populations (benefit design advisory, market testing, placements with insurers/medical schemes, renewal strategy). Validate compliance, governance and data protection approaches (including handling of personal/health data and local regulatory requirements). Test approaches to member servicing (onboarding, helpdesk, claims escalation), provider network stewardship, and reporting/analytics. This engagement is conducted under PA23 s.16 to help prepare the procurement and will be managed to avoid unfair advantage or distortion of competition. Registration Instructions Register on portal, Express Interest, Download Pack, Submit questionnaire by deadline. Disclaimer This engagement is not a call for competition. Participation is optional, not evaluated, and does not affect eligibility to bid. Participation will not affect the ability of suppliers to compete in any future procurement. PME Questionnaire Pack Suppliers are requested to answer the following questions: 1. Organisation legal name, registration number, and Ghana presence. 2. Medical aid insurance licence details: • Evidence of registration with relevant regulatory and professional bodies. • Provide relevant details (names, telephone numbers, email addresses) of key contacts including the physical address of organization’s head office and zonal offices. Any other relevant information that could enhance the organization’s eligibility. • Provide details of systems and procedures that are in place in your organisation to ensure confidentiality and data protection. How do you meet any local legal requirements related to data handling and health care confidentiality. 3. Experience delivering medical aid insurance services in Ghana. 4. Service delivery model for member support and renewals. 5. Data protection and information security controls. 6. Costing model transparency (non-binding). 7. Operational risks and market constraints. 8. Conflicts of interest declaration.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06851b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/035107-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66512200 - Health insurance services

Notice Value(s)

Tender Value
£595,026 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Apr 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
11 May 20263 weeks to go
Award Date
Not specified
Contract Period
30 Sep 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FOREIGN, COMMONWEALTH AND DEVELOPMENT OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2AH
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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