Award

Eclipse Call Systems Repairs & Maintenance

ANCHOR HANOVER GROUP

This public procurement record has 1 release in its history.

Award

17 Apr 2026 at 10:50

UK7 - Contract Details Notice
Summary of the contracting process

The procurement process initiated by the Anchor Hanover Group, located in Bradford, United Kingdom, has concluded with the awarding of the contract "Eclipse Call Systems Repairs & Maintenance." This contract pertains to the industry category of repair and maintenance services for electrical installations, specifically within healthcare facilities. Eclipse Nurse Call Systems has been appointed to oversee the repairs and maintenance of nurse and warden call systems, ensuring compliance with healthcare safety standards. The procurement process reached the award stage on 17th April 2026, following the signing of the contract on 31st March 2026, and is scheduled to be active until 31st March 2027. The procurement method was direct and conducted below the threshold without competition, facilitating a tailored maintenance service bespoke to the needs outlined by Anchor Hanover Group.

This contract offers significant opportunities for Eclipse Nurse Call Systems and similar large-scale businesses specialising in healthcare communication infrastructure maintenance. Firms with expertise in technical troubleshooting, component replacement, and preventative maintenance schedules could benefit from increased demand for their services, particularly those adept at handling proprietary and legacy equipment within UK healthcare settings. This contract supports businesses looking to enhance their service delivery in maintaining continuous operation and protection of facilities through emergency repairs, integrating ancillary technology, and ensuring the functionality of critical alert systems such as fall sensors and dementia monitoring tools. By securing such contracts, businesses can bolster their market presence and showcase their capabilities in delivering robust solutions to healthcare providers.

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Notice Information

Notice Title

Eclipse Call Systems Repairs & Maintenance

Notice Description

This notice confirms the appointment of Eclipse Nurse Call Systems for the repair and maintenance of proprietary nurse and warden call systems. The contract ensures that critical communication infrastructure remains functional and compliant with healthcare safety standards. Emergency and Reactive Repairs The provider will deliver technical troubleshooting and component replacement to resolve system failures. This service is designed to maintain continuous operation and protect resident safety within the facility. Preventative Maintenance Schedule The contract includes periodic inspections to verify system integrity and prevent equipment downtime. These checks assist the facility in meeting CQC requirements and maintaining reliable system performance. Proprietary System Support Contracted services cover the specialized maintenance of Eclipse hardware, including Aurum touchscreen consoles and Liberty ID wireless systems. This ensures all proprietary features are serviced according to manufacturer specifications. Support for Legacy Equipment Maintenance and parts sourcing will be provided for older warden call and alarm technology. This support extends the operational life of existing systems and manages the transition toward future upgrades. Ancillary Technology Integration The scope of work includes the upkeep of integrated devices such as fall sensors, dementia monitoring tools, and wireless network software to ensure a comprehensive alert environment.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06851c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/035106-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50711000 - Repair and maintenance services of electrical building installations

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£89,106 Under £100K

Notice Dates

Publication Date
17 Apr 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Mar 20263 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ANCHOR HANOVER GROUP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRADFORD
Postcode
BD1 2ST
Post Town
Bradford
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE41 Bradford
Delivery Location
Not specified
Local Authority
Bradford
Electoral Ward
City
Westminster Constituency
Bradford West

Supplier Information

Number of Suppliers
1
Supplier Name

ECLIPSE NURSECALL SYSTEMS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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