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Integrated Advocacy Services

Liverpool City Council

This public procurement record has 8 releases in its history.

Tender

16 Oct 2026 at 10:18

UK4 - Tender Notice
PlanningUpdate

17 Sep 2026 at 10:42

UK3 - Planned Procurement Notice
Planning

22 May 2026 at 10:49

UK3 - Planned Procurement Notice
PlanningUpdate

22 May 2026 at 09:48

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

22 May 2026 at 09:43

UK1 - Pipeline Notice
PlanningUpdate

17 Apr 2026 at 12:50

UK1 - Pipeline Notice
Planning

17 Apr 2026 at 12:47

UK2 - Preliminary Market Engagement Notice
Planning

17 Apr 2026 at 12:35

UK1 - Pipeline Notice
Summary of the contracting process

Liverpool City Council is seeking a provider for an integrated advocacy service in Liverpool. The service covers statutory and non-statutory advocacy, including Independent Health Complaints Advocacy, and must help the Council meet duties under the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983. It will support eligible people to understand and participate in decisions affecting them, express their views and safeguard their rights. It must also provide flexible, proportionate advocacy for people who do not meet formal eligibility criteria, addressing unmet need through independent, person-centred support. Particular focus is required for people who have substantial difficulty understanding, retaining or communicating information and lack an appropriate person to support their involvement. The service is for delivery in Liverpool.

The Council invited offers through an open procedure. The procurement has reached tender: the buyer issued the invitation to bid. Questions were due by 9 November 2026 at 12:00 UTC, and bids by 16 November 2026 at 12:00 UTC. The contract is scheduled to run from 1 April 2027 to 31 March 2031, with a possible extension of up to 12 months, conditional on performance measures. The estimated value is £3,707,890 excluding VAT (£4,449,468 including VAT). Quality accounts for 70% of the evaluation, price 20%, and social value 10%. Bidders must submit a detailed price schedule and remain within the stated budget; social-value commitments are assessed against measures in the national TOMs Social Value Framework.

The opportunity is expressly suitable for SMEs and voluntary, community and social enterprises, so it may suit specialist advocacy charities and independent providers as well as larger organisations with relevant local delivery capability. Suppliers need to provide a broad, integrated service spanning statutory advocacy duties and flexible support for people whose needs fall outside formal eligibility thresholds. Relevant expertise includes health complaints advocacy and work under the Care Act, Mental Capacity Act and Mental Health Act. Strong practice in independent, person-centred advocacy is central, particularly supporting people who have difficulty understanding, retaining or communicating information and who lack an appropriate supporter. Providers should be able to tailor interventions, safeguard rights and enable participation in decisions, while demonstrating outcomes and meeting contract performance measures. Bids also need a credible social-value offer and a price that fits the Council’s budget. Eligibility and detailed requirements are set out in the procurement documents.

How relevant is this notice?

Notice Information

Notice Title

Integrated Advocacy Services

Notice Description

Liverpool City Council commissions an Integrated Advocacy Service to provide a comprehensive portfolio of statutory and non-statutory advocacy provision, including Independent Health Complaints Advocacy (IHCA). The service is required to support the Council in meeting its statutory obligations under the Care Act 2014, Mental Capacity Act 2005, and Mental Health Act 1983, ensuring eligible individuals receive independent advocacy as mandated. In addition to statutory functions, the service will deliver flexible, non-statutory, issue based advocacy to address unmet need, ensuring that individuals who do not meet formal eligibility criteria can still access proportionate, independent, and person-centred support. The service will enable individuals to express their views, wishes, and preferences, safeguard their rights, and actively participate in decision-making processes that affect their lives. Particular focus will be given to individuals who experience substantial difficulty in understanding, retaining, or communicating information, and who lack an appropriate person to support their involvement. The provider will ensure advocacy interventions are independent, tailored, and outcome-focused, promoting inclusion, equity of access, and improved wellbeing.

Lot Information

Lot 1

Renewal: The extension is for a period of up to 12 months, subject to the provider meeting the performance measures of the contract.

Planning Information

Liverpool City Council will shortly be going to market to recommission our Integrated Advocacy Services for Liverpool. To register an interest in attending the event please complete the Microsoft form: https://forms.office.com/e/JWxAYmD201 We look forward to seeing as many organisations as possible there, who want to hear more about our plans for Advocacy services in Liverpool.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06853c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/097763-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
£3,707,890 £1M-£10M
Lots Value
£3,707,890 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Oct 20261 weeks ago
Submission Deadline
16 Nov 20263 weeks to go
Future Notice Date
30 Sep 2026Expired
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Liverpool City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1DS
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD72 Liverpool
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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