Working Age Services Project Zora - Application Decomposition & Microservices Transition

DEPARTMENT FOR WORK & PENSIONS

This public procurement record has 3 releases in its history.

Planning

04 Jun 2026 at 07:21

PlanningUpdate

18 Apr 2026 at 05:18

Planning

18 Apr 2026 at 05:15

Summary of the contracting process

The Department for Work & Pensions (DWP), a central government public authority based in London, is initiating a procurement process titled "Working Age Services Project Zora - Application Decomposition & Microservices Transition". The process is currently in the planning stage as of 4th June 2026, with a Request for Information (RFI) deadline set for 5th June 2026. The project, valued at approximately £41.4 million, focuses on transforming the Universal Credit system into a modern, microservices-based architecture to enhance agility and resilience. This procurement falls under the services category within the software programming and consultancy services industry, and it involves multiple regions across the UK, such as UKC, UKD, and UKE among others. The procurement method will be selective, conducted under a framework agreement, with the contract period planned from 2nd November 2026 to 1st November 2028.

This tender represents a significant opportunity for businesses specialising in digital transformation, microservices architecture, and software consultancy. Firms with expertise in analysis, design, engineering, and digital delivery will find this project particularly rewarding, as it involves re-architecting systems to support new public service capabilities. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSE) are encouraged to participate, offering a diverse range of expertise and fostering innovation across the supply chain. As the process is underpinned by a selective procurement method, interested parties should prepare for a competitive bidding environment that will require demonstrating both technical capability and value for money.

How relevant is this notice?

Notice Title

Working Age Services Project Zora - Application Decomposition & Microservices Transition

Notice Description

Project Zora is a strategic programme within the Department for Work and Pensions' Working Age Services portfolio, focused on improving the sustainability, agility and resilience of the Universal Credit service. It addresses the constraints of a long-standing monolithic application estate to enable more responsive delivery of policy change, user needs and future service evolution. The programme will progressively decompose elements of the Universal Credit application into more modular, loosely coupled components aligned to a modern, microservices-based architecture. This includes re-architecting systems and supporting capabilities to reduce interdependencies, improve deployment flexibility, and enable faster, safer change while maintaining continuity of service. Through this transformation, Project Zora aims to establish reusable platform and service capabilities that can be iterated over time and support wider Working Age Services objectives. Delivery is expected to require specialist digital, engineering and delivery expertise across analysis, design, build and transition activity, with a clear focus on managing operational risk, supporting user-centred outcomes and delivering long-term value for money.

Planning Information

A Request for Information (RFI) has been issued to the suppliers identified through a longlisting process via the filtering process on RM1043.9 DOS7 Framework Lot 2. The RFI will cover themes such as subcontracting ecosystems and the effect of AI tooling on pricing models. RFI responses must be submitted no later than 5 June 2026. Responses received after this deadline will not be considered. Where further questions arise beyond those set out in the RFI, DWP reserves the right to issue follow-up questions and request a further response from participating suppliers. The deadline for responding to any follow-up questions will be specified in DWP’s request.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0685ce
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/052553-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72200000 - Software programming and consultancy services

Notice Value(s)

Tender Value
£34,500,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jun 20263 weeks ago
Submission Deadline
Not specified
Future Notice Date
22 Jun 2026Expired
Award Date
Not specified
Contract Period
2 Nov 2026 - 1 Nov 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK & PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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