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Tender for Domestic Abuse Support Services in Herefordshire

Herefordshire Council

This public procurement record has 3 releases in its history.

Tender

01 Sep 2026 at 16:37

UK4 - Tender Notice
Planning

12 Jun 2026 at 08:38

UK1 - Pipeline Notice
Planning

21 Apr 2026 at 09:06

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Herefordshire Council is procuring specialist domestic abuse support services in Herefordshire, covering health and social work services. The requirement has two lots. Lot 1 is a safe accommodation service providing refuge and dispersed accommodation, an emergency unit and specialist support for victim-survivors and their children who face immediate or high risk of harm. Lot 2 is a countywide whole-family and community-based service, including prevention and early intervention, floating and outreach support, Sanctuary Scheme support, structured group and whole-family interventions, housing advocacy and dispersed safe accommodation. Both lots include accommodation and support designed to enable safety, recovery and move-on. Lot 1 requires at least 20 accommodation units plus one emergency unit; Lot 2 requires at least eight dispersed properties. Delivery is throughout Herefordshire.

The process has reached tender: Herefordshire Council invited offers through an open procedure, with tenders submitted electronically through the Supplying the Southwest ProContract portal. The enquiry deadline was 24 September 2026 at 17:00, and the tender submission deadline was 7 October 2026 at 12:00. The contract period is from 4 January 2027 to 31 March 2029, with an option to extend to 31 March 2033, subject to grant funding, satisfactory performance and council approval. The estimated initial value is £4,409,692 gross (£3,674,743 excluding VAT): £2,678,038 gross for Lot 1 and £1,731,654 gross for Lot 2. Bidders may tender for one or both lots; one supplier may be appointed to each. Evaluation is quality 73%, social value 12% and price 15%.

This opportunity suits specialist domestic abuse providers, refuge operators, housing support organisations and voluntary, community or social enterprises with countywide partnership and safeguarding capability. Suppliers need to secure, maintain and manage suitable accommodation in Herefordshire, including accessible provision for people or families with physical disabilities or mobility needs. Lot 1 requires capacity to operate a mix of refuge and dispersed accommodation, an emergency unit and specialist support for people at immediate or high risk of harm. Lot 2 requires experience across prevention, early intervention, floating and outreach work, Sanctuary Scheme support, group and whole-family interventions, housing advocacy and dispersed accommodation. Providers should be able to manage property supply constraints, workforce demands, safeguarding requirements and multi-agency working, while demonstrating strong quality and social value delivery.

How relevant is this notice?

Notice Information

Notice Title

Tender for Domestic Abuse Support Services in Herefordshire

Notice Description

Herefordshire Council is inviting tenders for the provision of specialist domestic abuse services to meet its statutory duties under Part 4 of the Domestic Abuse Act 2021. The procurement is divided into two lots: Lot 1 - Safe Accommodation Service Lot 2 - Whole Family Community-Based Domestic Abuse Support Service, Dispersed Safe Accommodation and Housing Advocacy Support Prospective suppliers must demonstrate the ability to secure and maintain suitable accommodation within Herefordshire for the duration of the contract or provide evidence of robust arrangements to do so. Bidders may submit a tender for one or both Lots depending on the services they are able to deliver and their capability and capacity to meet the requirements of the relevant Lot(s). The Council intends to appoint a maximum of one supplier for each Lot. Contract Duration: Mobilisation from 4 January 2027, service commencement from 1 April 2027 to 31 March 2029, with the option to extend for up to a further 48 months. Any extensions are subject to future Domestic Abuse Safe Accommodation Grant and the Public Health Ringfenced Grant funding availability, supplier's satisfactory performance, and Council internal governance approval. Estimated Contract Values: Lot 1: PS742,366 for the initial two-year contract period. Lot 2: PS480,609 for the initial two-year contract period. Future Funding and Contract Value Information: The Council receives external grant funding to support delivery of all services within Lot 1 and Lot 2. Funding is currently confirmed for the initial two-year contract period only. Future grant funding beyond 31 March 2029 has not yet been confirmed. It is anticipated that the future funding will be in line with 2027-2029, however it is not guaranteed. Should the Council elect to extend either contract, extension decisions will be subject to funding availability, identified service need, satisfactory performance and the Council's internal governance processes. At that point, the Council will engage with the successful provider(s) regarding available funding and resulting service requirements. Funding available during any extension period may be higher or lower than current funding levels. As a result, service volumes, accommodation capacity and activity levels may increase or decrease accordingly. Bidders must be aware that if no Grant Funding is allocated for 2029/30 onwards, then it is very likely that no contract extension will be awarded. Important Note: The contract values stated above relate to commissioned support services only and do not include Housing Benefit income or other accommodation-related income that may be received directly by the successful provider. The Council will not underwrite accommodation-related costs.

Lot Information

Safe Accommodation Service

The service will provide refuge and dispersed safe accommodation alongside specialist domestic abuse support for victim-survivors and their children who require urgent access to safe accommodation due to immediate or high risk of harm. The successful provider will be responsible for supplying and maintaining a minimum of 20 units of safe accommodation (comprising an appropriate mix of refuge and dispersed accommodation) and 1 emergency unit within Herefordshire, and delivering associated specialist support to enable safe access, recovery and move-on. At least one dispersed property must be fully accessible for individuals or families with physical disabilities or mobility needs.

Renewal: Any extensions are subject to future Domestic Abuse Safe Accommodation Grant and the Public Health Ringfenced Grant funding availability, supplier's satisfactory performance, and Council internal governance approval.

Whole Family Community-Based Domestic Abuse Support Service, Dispersed Safe Accommodation and Housing Advocacy Support

The service will provide a countywide domestic abuse support offer including prevention and early intervention support, floating and outreach support, support linked to Sanctuary Scheme provision, structured group and whole-family interventions, housing-related advocacy, and dispersed safe accommodation. The successful provider will be required to provide a minimum of 8 dispersed safe accommodation properties within Herefordshire, including at least 1 fully accessible property suitable for individuals or families with physical disabilities or mobility needs.

Renewal: Any extensions are subject to future Domestic Abuse Safe Accommodation Grant and the Public Health Ringfenced Grant funding availability, supplier's satisfactory performance, and Council internal governance approval.

Planning Information

Herefordshire Council has published the market engagement notice on the 'Supplying the Southwest Portal', project reference DN813608. To view the documentation related to this Market Engagement Event you will need to register on the portal if you are not already registered with Procontract, and express an interest in the opportunity. Closing date for registration - 17:00 on Friday 29 May 2026. To register with Procontract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: https://www.supplyingthesouthwest.org.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0686df
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082836-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£3,674,743 £1M-£10M
Lots Value
£3,674,743 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Sep 2026Today
Submission Deadline
7 Oct 20262 months to go
Future Notice Date
20 Aug 2026Expired
Award Date
Not specified
Contract Period
4 Jan 2027 - 31 Mar 2029 2-3 years
Recurrence
2032-09-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Herefordshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEREFORD
Postcode
HR4 0LE
Postcode Area
Hereford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG11 Herefordshire, County of
Delivery Location
TLG11 Herefordshire, County of
Local Authority
Herefordshire, County of
Electoral Ward
Widemarsh
Westminster Constituency
Hereford and South Herefordshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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