Notice Information
Notice Title
Care at Home
Notice Description
Cheshire East Council is recommissioning the care and support services delivered in people's homes across the borough. This is currently known as Care at Home or Domiciliary Care, it is a statutory service delivered under Adults Social Care as part of the Council's preventative and essential care offer. It provides crucial support to adults with eligible needs, as defined by the Care Act 2014, enabling them to remain safely in their own homes. This support helps maintain residents' quality of life, preserves dignity, and ensures that people remain valued members of their communities. Providers currently delivering services under the CEC Care at Home Framework will join the new closed framework via a direct award in accordance with PA23 section 41, schedule 5 paragraph 7.
Procurement Information
Cheshire East Council (CEC) is recommissioning their Care at Home services. This is known as "Care at Home" or "Domiciliary Care". Care at Home services provide personalised care, enabling support to help people remain living safely and independently in their own homes. Services include assistance with daily activities, personal care, and practical tasks, enabling individuals to maintain their wellbeing, autonomy and quality of life without needing to move into residential care. CEC intends to direct award contracts to existing Care at Home providers currently delivering services under the Care at Home Framework to a new Care at Home closed framework (Framework). This direct award will be made in accordance with Section 41 of the Procurement Act 2023 and Schedule 5, Paragraph 7. Contracts awarded under the new Framework will be for a period of two years, with the option to extend up to a further 12 months at the sole discretion of CEC. This approach is intended to provide short term stability, enabling continuity of care for vulnerable residents while CEC undertakes a wider reorganisation towards a borough wide Neighbourhood Model (Neighbourhood Model). The direct award under the new Framework will provide CEC with critical time to plan and implement this transformational approach, ensuring that future mobilisation of the Neighbourhood Model can be undertaken in a managed way that allows providers sufficient time to prepare for, and adapt to, the new service model. This direct award justification is relied upon because the services being procured constitute repeat services, and transferring vulnerable individuals to alternative providers at the point of recommissioning would create disproportionate technical and operational difficulties, including the following: 1. Continuity of Care: There is a risk of avoidable disruption to continuity of care for individuals currently in receipt of services. Maintaining continuity is essential to safeguard vulnerable people and to support CEC in meeting its statutory duties to provide appropriate care and support. 2. Market Continuity: CEC is committed to the successful development and implementation of the Neighbourhood Model and considers it important to provide the existing provider market with sufficient continuity and stability while this work progresses. This approach enables providers to plan effectively for future changes while continuing to deliver essential care services, supporting both business sustainability and uninterrupted service delivery. 3. Workforce Pressures: The adult social care sector continues to experience significant workforce pressures at a national level. Recent changes to immigration policy and sponsorship arrangements, alongside wider labour market challenges, have increased uncertainty for care providers in relation to recruitment and retention. These factors have contributed to constraints on workforce capacity and resilience across the sector. Introducing additional market disruption at the point of recommissioning, through a full competitive procurement, may reasonably risk reduced workforce stability and service continuity, thereby impacting CEC's ability to meet its statutory care obligations. The proposed direct award provides necessary short term stability, enabling providers to maintain safe staffing levels while CEC progresses the implementation of the Neighbourhood Model. 4. Neighbourhood Model: CEC fully intends to undertake a comprehensive procurement exercise within the next two years which will: a. Incorporate lessons learned from the past procurement (2018) and the interim period, to inform and strengthen the design and delivery of the future procurement process, allowing providers sufficient time to prepare; b. Be further informed by market engagement and intensive coproduction; and c. Incorporate service specifications that are shaped by the views and experiences of people who receive care and support. 5. Existing Care Arrangements: A further procurement exercise at this stage could destabilise existing care arrangements that are currently assessed as safe and of acceptable quality, and which enable CEC to meet its statutory obligations under the Care Act 2014 Using this justification ensures that vulnerable individuals remain safely supported within their current care arrangements and do not experience unnecessary changes where the incumbent provider is delivering appropriate quality care. This approach supports continuity of care for people using services and maintains fair and transparent access to opportunities for all existing providers. It also provides essential time for both CEC and providers to support the effective implementation of the Neighbourhood Model.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06882c
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/036449-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK5 - Transparency Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- Not specified
- Awardee Scale
- Large, SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85312000 - Social work services without accommodation
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £73,397,000 £10M-£100M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 Apr 20262 days ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 22 Apr 20262 days ago
- Contract Period
- 1 Dec 2026 - 30 Nov 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CHESHIRE EAST COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- CREWE
- Postcode
- CW1 2JZ
- Post Town
- Crewe
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD6 Cheshire
- Small Region (ITL 3)
- TLD62 Cheshire East
- Delivery Location
- Not specified
-
- Local Authority
- Cheshire East
- Electoral Ward
- Crewe Central
- Westminster Constituency
- Crewe and Nantwich
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/036449-2026
22nd April 2026 - Transparency notice on Find a Tender
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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"name": "EUNHA HEALTHCARE LTD",
"identifier": {
"scheme": "GB-COH",
"id": "12948046"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PLMZ-3668-VCJV"
}
],
"address": {
"streetAddress": "6 Newcombe Road",
"locality": "Leicester",
"postalCode": "LE3 1EQ",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKF21"
},
"contactPoint": {
"email": "info-ce@eunhahealthcare.co.uk"
},
"roles": [
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],
"details": {
"url": "https://www.eunhahealthcare.co.uk",
"scale": "sme",
"vcse": false
}
},
{
"id": "GB-COH-10286320",
"name": "HAPPY VALLEY HOME CARE LIMITED",
"identifier": {
"scheme": "GB-COH",
"id": "10286320"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PNHX-7129-VCMX"
}
],
"address": {
"streetAddress": "25 Park Street",
"locality": "Macclesfield",
"postalCode": "SK11 6SS",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKD62"
},
"contactPoint": {
"email": "andrea@happyvalleycare.co.uk"
},
"roles": [
"supplier"
],
"details": {
"url": "http://www.happyvalleycare.co.uk",
"scale": "sme",
"vcse": false
}
},
{
"id": "GB-COH-07220930",
"name": "INSAFEHANDS LIMITED",
"identifier": {
"scheme": "GB-COH",
"id": "07220930"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PLLL-2471-GTTV"
}
],
"address": {
"streetAddress": "Office 29, Park View Business Centre, Compbermere,",
"locality": "Shropshire",
"postalCode": "SY13 4AL",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKD62"
},
"contactPoint": {
"email": "claire@lipacare.co.uk"
},
"roles": [
"supplier"
],
"details": {
"url": "https://insafehandshealthcare.org.uk/",
"scale": "sme",
"vcse": false
}
},
{
"id": "GB-COH-09501724",
"name": "LILYROSE CARE GROUP LIMITED",
"identifier": {
"scheme": "GB-COH",
"id": "09501724"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PMCH-1788-XBGG"
}
],
"address": {
"streetAddress": "Unit 11 Burlem Enterprise Centre Moorland Road",
"locality": "Stoke On Trent",
"postalCode": "ST6 1JQ",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKG23"
},
"contactPoint": {
"email": "tim.moore@lilyrosecaregroup.uk"
},
"roles": [
"supplier"
],
"details": {
"url": "https://lilyrosecaregroup.co.uk/",
"scale": "sme",
"vcse": false
}
},
{
"id": "GB-COH-05802177",
"name": "CARE PLUS HOMECARE SERVICES LTD",
"identifier": {
"scheme": "GB-COH",
"id": "05802177"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PNXX-7689-XYBJ"
}
],
"address": {
"streetAddress": "Unit 18 The Paddock",
"locality": "Wilmslow",
"postalCode": "SK9 3HQ",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKD62"
},
"contactPoint": {
"email": "office@careplusltd.co.uk"
},
"roles": [
"supplier"
],
"details": {
"url": "http://www.careplusltd.co.uk",
"scale": "sme",
"vcse": false
}
},
{
"id": "GB-COH-06938013",
"name": "VALLEYWOOD CARE LIMITED",
"identifier": {
"scheme": "GB-COH",
"id": "06938013"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PPWD-6563-ZZNG"
}
],
"address": {
"streetAddress": "3 Mallard Court",
"locality": "Crewe",
"postalCode": "CW1 6ZQ",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKD62"
},
"contactPoint": {
"email": "admin@valleywoodcare.co.uk"
},
"roles": [
"supplier"
],
"details": {
"url": "http://www.valleywoodcare.co.uk",
"scale": "sme",
"vcse": false
}
},
{
"id": "GB-COH-08695852",
"name": "CHESHIRE RURAL CARE LTD",
"identifier": {
"scheme": "GB-COH",
"id": "08695852"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PRMM-1331-YWLY"
}
],
"address": {
"streetAddress": "2 Regent House",
"locality": "Nantwich",
"postalCode": "CW5 6PQ",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKD62"
},
"contactPoint": {
"email": "rachael-bate@sky.com"
},
"roles": [
"supplier"
],
"details": {
"url": "http://Cheshireruralcare.co.uk",
"scale": "sme",
"vcse": false
}
},
{
"id": "GB-COH-03224064",
"name": "DELTA CARE LTD",
"identifier": {
"scheme": "GB-COH",
"id": "03224064"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PCBL-7345-XQLX"
}
],
"address": {
"streetAddress": "17 Charlotte Street",
"locality": "Preston",
"postalCode": "PR1 3RE",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKD45"
},
"contactPoint": {
"email": "adam@deltacare-ltd.com"
},
"roles": [
"supplier"
],
"details": {
"url": "http://www.deltacare-ltd.com",
"scale": "sme",
"vcse": false
}
}
],
"buyer": {
"id": "GB-PPON-PTWR-7124-XZXQ",
"name": "Cheshire East Council"
},
"tender": {
"id": "C0913",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "Care at Home",
"description": "Cheshire East Council is recommissioning the care and support services delivered in people's homes across the borough. This is currently known as Care at Home or Domiciliary Care, it is a statutory service delivered under Adults Social Care as part of the Council's preventative and essential care offer. It provides crucial support to adults with eligible needs, as defined by the Care Act 2014, enabling them to remain safely in their own homes. This support helps maintain residents' quality of life, preserves dignity, and ensures that people remain valued members of their communities. Providers currently delivering services under the CEC Care at Home Framework will join the new closed framework via a direct award in accordance with PA23 section 41, schedule 5 paragraph 7.",
"status": "complete",
"procurementMethod": "direct",
"procurementMethodDetails": "Direct award",
"procurementMethodRationale": "Cheshire East Council (CEC) is recommissioning their Care at Home services. This is known as \"Care at Home\" or \"Domiciliary Care\". Care at Home services provide personalised care, enabling support to help people remain living safely and independently in their own homes. Services include assistance with daily activities, personal care, and practical tasks, enabling individuals to maintain their wellbeing, autonomy and quality of life without needing to move into residential care. CEC intends to direct award contracts to existing Care at Home providers currently delivering services under the Care at Home Framework to a new Care at Home closed framework (Framework). This direct award will be made in accordance with Section 41 of the Procurement Act 2023 and Schedule 5, Paragraph 7. Contracts awarded under the new Framework will be for a period of two years, with the option to extend up to a further 12 months at the sole discretion of CEC. This approach is intended to provide short term stability, enabling continuity of care for vulnerable residents while CEC undertakes a wider reorganisation towards a borough wide Neighbourhood Model (Neighbourhood Model). The direct award under the new Framework will provide CEC with critical time to plan and implement this transformational approach, ensuring that future mobilisation of the Neighbourhood Model can be undertaken in a managed way that allows providers sufficient time to prepare for, and adapt to, the new service model. This direct award justification is relied upon because the services being procured constitute repeat services, and transferring vulnerable individuals to alternative providers at the point of recommissioning would create disproportionate technical and operational difficulties, including the following: 1. Continuity of Care: There is a risk of avoidable disruption to continuity of care for individuals currently in receipt of services. Maintaining continuity is essential to safeguard vulnerable people and to support CEC in meeting its statutory duties to provide appropriate care and support. 2. Market Continuity: CEC is committed to the successful development and implementation of the Neighbourhood Model and considers it important to provide the existing provider market with sufficient continuity and stability while this work progresses. This approach enables providers to plan effectively for future changes while continuing to deliver essential care services, supporting both business sustainability and uninterrupted service delivery. 3. Workforce Pressures: The adult social care sector continues to experience significant workforce pressures at a national level. Recent changes to immigration policy and sponsorship arrangements, alongside wider labour market challenges, have increased uncertainty for care providers in relation to recruitment and retention. These factors have contributed to constraints on workforce capacity and resilience across the sector. Introducing additional market disruption at the point of recommissioning, through a full competitive procurement, may reasonably risk reduced workforce stability and service continuity, thereby impacting CEC's ability to meet its statutory care obligations. The proposed direct award provides necessary short term stability, enabling providers to maintain safe staffing levels while CEC progresses the implementation of the Neighbourhood Model. 4. Neighbourhood Model: CEC fully intends to undertake a comprehensive procurement exercise within the next two years which will: a. Incorporate lessons learned from the past procurement (2018) and the interim period, to inform and strengthen the design and delivery of the future procurement process, allowing providers sufficient time to prepare; b. Be further informed by market engagement and intensive coproduction; and c. Incorporate service specifications that are shaped by the views and experiences of people who receive care and support. 5. Existing Care Arrangements: A further procurement exercise at this stage could destabilise existing care arrangements that are currently assessed as safe and of acceptable quality, and which enable CEC to meet its statutory obligations under the Care Act 2014 Using this justification ensures that vulnerable individuals remain safely supported within their current care arrangements and do not experience unnecessary changes where the incumbent provider is delivering appropriate quality care. This approach supports continuity of care for people using services and maintains fair and transparent access to opportunities for all existing providers. It also provides essential time for both CEC and providers to support the effective implementation of the Neighbourhood Model.",
"specialRegime": [
"lightTouch"
],
"techniques": {
"hasFrameworkAgreement": true,
"frameworkAgreement": {
"type": "closed"
}
},
"lots": [
{
"id": "1",
"status": "complete"
}
],
"documents": [
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest",
"description": "Not published"
}
],
"procurementMethodRationaleClassifications": [
{
"id": "additionalRepeatExtensionPartialReplacement"
}
]
},
"awards": [
{
"id": "1",
"title": "C0913 Closed Care at Home Framework",
"status": "pending",
"value": {
"amountGross": 73397000,
"amount": 73397000,
"currency": "GBP"
},
"mainProcurementCategory": "services",
"aboveThreshold": true,
"suppliers": [
{
"id": "GB-COH-07884519",
"name": "AFFINITY HOMECARE GROUP LTD"
},
{
"id": "GB-COH-05205432",
"name": "ARCHANGEL ENTERPRISES LIMITED"
},
{
"id": "GB-COH-08283960",
"name": "SAFE HANDS CARE & SUPPORT SERVICES LIMITED"
},
{
"id": "GB-COH-08075731",
"name": "EVOLVING CARE LIMITED"
},
{
"id": "GB-COH-14368239",
"name": "CARE CONNECT CHESHIRE LTD"
},
{
"id": "GB-COH-04331279",
"name": "PROVIDE CARE SOLUTIONS LIMITED"
},
{
"id": "GB-COH-09524070",
"name": "PLATINUM CARE CHESHIRE LTD"
},
{
"id": "GB-COH-04615764",
"name": "SOS HOMECARE LTD."
},
{
"id": "GB-COH-11178859",
"name": "SYLK CARE LTD."
},
{
"id": "GB-COH-05153902",
"name": "CARE AT HOME GROUP LTD"
},
{
"id": "GB-COH-07455354",
"name": "HOMECARE4U LIMITED"
},
{
"id": "GB-COH-08971493",
"name": "Choice Support"
},
{
"id": "GB-COH-07814974",
"name": "ABLEWELL LIMITED"
},
{
"id": "GB-COH-09449312",
"name": "ACESO SERVICES LTD"
},
{
"id": "GB-COH-11328297",
"name": "ACS (NORTH) LTD"
},
{
"id": "GB-COH-14909294",
"name": "ATTENTIVE CARERS LTD"
},
{
"id": "GB-COH-07640670",
"name": "JSH CARE SERVICES LIMITED"
},
{
"id": "GB-COH-04125024",
"name": "CARE NEEDS LIMITED"
},
{
"id": "GB-COH-06918654",
"name": "MARS CHESHIRE LIMITED"
},
{
"id": "GB-COH-09673394",
"name": "CHERISHED CARE SERVICES LIMITED"
},
{
"id": "GB-COH-08531125",
"name": "SPIRITUAL INSPIRATION LTD"
},
{
"id": "GB-COH-11682422",
"name": "CHESHIRE HOMECARE LTD"
},
{
"id": "GB-COH-12948046",
"name": "EUNHA HEALTHCARE LTD"
},
{
"id": "GB-COH-10286320",
"name": "HAPPY VALLEY HOME CARE LIMITED"
},
{
"id": "GB-COH-07220930",
"name": "INSAFEHANDS LIMITED"
},
{
"id": "GB-COH-09501724",
"name": "LILYROSE CARE GROUP LIMITED"
},
{
"id": "GB-COH-05802177",
"name": "CARE PLUS HOMECARE SERVICES LTD"
},
{
"id": "GB-COH-06938013",
"name": "VALLEYWOOD CARE LIMITED"
},
{
"id": "GB-COH-08695852",
"name": "CHESHIRE RURAL CARE LTD"
},
{
"id": "GB-COH-03224064",
"name": "DELTA CARE LTD"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "85312000",
"description": "Social work services without accommodation"
}
],
"deliveryAddresses": [
{
"region": "UKD62",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"contractPeriod": {
"startDate": "2026-12-01T00:00:00Z",
"endDate": "2028-11-30T23:59:59Z",
"maxExtentDate": "2029-11-30T23:59:59Z"
},
"hasRenewal": true,
"renewal": {
"description": "Up to 12 month extension to be implemented at the sole discretion of the council"
},
"relatedLots": [
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],
"documents": [
{
"id": "036449-2026",
"documentType": "awardNotice",
"noticeType": "UK5",
"description": "Transparency notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/036449-2026",
"datePublished": "2026-04-22T10:24:20+01:00",
"format": "text/html"
}
],
"milestones": [
{
"id": "1",
"type": "futureSignatureDate",
"dueDate": "2026-05-20T23:59:59+01:00",
"status": "scheduled"
}
]
}
],
"language": "en"
}