This public procurement record has 3 releases in its history.

Award

30 Jul 2026 at 12:02

TenderUpdate

29 Apr 2026 at 13:08

Tender

24 Apr 2026 at 11:10

Summary of the contracting process

Liverpool City Council, working with its partners, procured behavioural insight and research services for a city-wide menopause programme. The appointed insight agency is expected to examine inequalities in understanding menopause symptoms and accessing treatment, including hormone replacement therapy, and identify barriers to care and support. The work will help the council define practical facilitators for better menopause support across Liverpool’s neighbourhoods. The procurement is for health and social work services, with delivery covering Liverpool and locations across England. It is a service requirement suited to research agencies, insight consultancies and organisations experienced in public health, women’s health, community engagement and behavioural research.

The procurement is complete and was awarded through a below-threshold open competition. DEFINE RESEARCH & INSIGHT LIMITED was awarded the contract on 28 July 2026. The contract is valued at £83,000 excluding VAT and £99,600 including VAT, and runs from 1 August 2026 to 31 January 2027. The tender had one lot and was evaluated on technical ability and experience at 60%, costings at 30% and social value at 10%. Participation required MRS accreditation, either through company partner membership or individual membership including the project manager. The requirement was suitable for SMEs and voluntary, community or social enterprises. The contract covers stakeholder interviews, research with women, depth interviews, concept-testing workshops, an online survey and findings reports.

This award demonstrates a defined demand from Liverpool City Council for evidence-led women’s health research that combines qualitative and quantitative methods. A credible future supplier would need to design and manage mixed-method insight work, recruit and engage women and stakeholders, conduct one-to-one depth interviews, workshops and online surveys, and translate findings into clear reports and presentations. The stated delivery scale indicates the need to coordinate substantial participant activity while maintaining research quality and robust analysis. MRS accreditation is a core credibility requirement, held either by the organisation or by the project manager through individual membership. Suppliers with public health, menopause, equality, community engagement or behavioural insight experience, together with a clear social value offer, would be well placed to compete for comparable work with this buyer.

How relevant is this notice?

Notice Title

Womens Health: Menopause Behavioural Insight

Notice Description

iverpool City Council (LCC) and its partners seek an insight agency to support the development of a city-wide menopause programme. Understanding of the symptoms of menopause, how to access support (treatment, hormone replacement therapy) are not equal between women in Liverpool. There is more that we wish to understand in order to ensure we reduce barriers to care and support, and we are looking to define clear facilitators to better menopause support in our neighbourhoods.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068a7e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072123-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£99,600 Under £100K
Lots Value
£99,600 Under £100K
Awards Value
Not specified
Contracts Value
£83,000 Under £100K

Notice Dates

Publication Date
30 Jul 20263 weeks ago
Submission Deadline
13 May 2026Expired
Future Notice Date
Not specified
Award Date
28 Jul 20261 months ago
Contract Period
1 Aug 2026 - 31 Jan 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Liverpool City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1DS
Postcode Area
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

DEFINE RESEARCH & INSIGHT LIMITED

Further Information

Open Contracting Data Standard (OCDS)

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