This public procurement record has 3 releases in its history.

TenderUpdate

17 Aug 2026 at 16:22

TenderUpdate

28 Apr 2026 at 11:28

Award

27 Apr 2026 at 16:23

Summary of the contracting process

NHS South East London Integrated Care Board procured the Lambeth Protected Learning Time Service for Lambeth general practices. The service provides GMS essential services during practice and primary care network protected learning sessions, including face-to-face and remote GP appointments, enhanced access hub capacity and a full home-visiting service where clinically appropriate. It also covers reception and administrative support, including call handling, appointment booking, discharge summaries and back-office functions. Consultations must be recorded in real time in the patients’ clinical records through EMIS writeback. Provision covers Lambeth, including sessions serving primary care networks and the wider Lambeth patient population. The requirement is a health service contract involving clinical delivery, patient access, triage, home visits and operational support.

The procurement has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023, using the Most Suitable Provider process without a prior call for competition. The award decision was made on 22 March 2026, and the contract was signed that day with Lambeth Healthcare Ltd. The contract is valued at £158,250 over its lifetime. It runs from 1 June 2026 to 31 May 2027, with an option for the authority to extend it to 31 May 2028. The award followed a standstill period ending on 11 May 2026; no representations were received and the decision was unchanged. Evaluation weighted improving access, reducing health inequalities and facilitating choice at 30%; quality and innovation, value, and integration, collaboration and service sustainability at 20% each; and social value at 10%.

This requirement suits an established primary care or community healthcare provider able to deliver coordinated GP cover across both individual practices and primary care networks. A credible competitor would need sufficient GPs, including retainer capacity for demand surges, alongside reception and administrative staff covering afternoon calls, booking and clinical correspondence. It would need to provide telephone and video consultations, face-to-face appointments, enhanced access hub capacity and clinically triaged home visits for housebound patients. Operational readiness includes access to the relevant EMIS environment, real-time clinical-record updates and rapid information sharing with registered practices. The procurement also shows that future competition for this buyer may favour providers demonstrating equitable access, reduced health inequalities, service continuity, collaboration with local primary care and measurable social value.

How relevant is this notice?

Notice Title

SEL GMS Clinical Cover ToPL Lambeth

Notice Description

The notice relates to the provision of the Lambeth Protected Learning Time (PLT) Service, delivering GMS Essential Services during PLT sessions for Lambeth General Practice. This includes face-to-face and remote GP appointments, enhanced access capacity, a full Home Visiting Service, and reception/administrative support between 12:30-18:30 on PLT dates. This notice is an intention to award a contract under the Most Suitable Provider (MSP) process (The Health Care Services (Provider Selection Regime) Regulations 2023, Regulation 10). The total lifetime value of the contract is PS158,250. The contract term is 1 year with the option to extend for a further 1 year at the sole discretion of the Authority. The contract will start on 01/06/2026 and end on 31/05/2028, should the extension be utilised.

Lot Information

Lot 1

Lambeth Protected Learning Time (PLT) Service is to provide GMS Essential Services during PLT cover for Lambeth General Practice. The service is to be available on All Practice and Primary Care Network (PCN) PLT dates between 12:30 - 6:30 pm during protected learning time for either: a) PCN PLT session (3 PCNs at each PLT), which equates to approximately 140,000 patient population, or b) single PLT session for All Practice PLT, which covers the Lambeth patient population of circa 425,000 patients. The service provider is required to provide face-to-face GP appointments, remote GP appointments and additional capacity at the Enhanced Access Hubs. In addition, a full Home Visiting Service during these hours for each PLT session where clinically appropriate. The service is to provide additional reception and administration cover to handle calls and back-office functions during the PLT. The service is to have retainer GPs on hand as contingency, to ensure it can step up provision if this is required. The service must provide relevant appointment types currently available at the patients registered practice. This will include GP appointments for: * telephone/video consultations with additional provision * for face-to-face appointments. * Home visiting to be available for housebound patients and for those not able to attend their appointment in the hub setting. These appointments should be triaged in the first instance by a GP and once assessed passed through for a home visit. The service must have administrators/receptionists available on these afternoons to book the patients into the additional appointments, email discharge summaries to the patients registered GP and cover any other back-office support. The receptionists to be available to take calls from 12:30pm with GP telephone triage sessions starting from 13:00 and finish at 18:30. The provider team to have access to the current Hub version of EMIS -and be provided with additional login details, so they can use EMIS writeback. The service is to ensure that every consultation is recorded in real time on the patients' clinical record and can be reviewed by their registered GP instantaneously. Additional information: This notice is linked to the Find a Tender notice published under reference 013845-2026, available at: https://www.find-tender.service.gov.uk/Notice/013845-2026

Options: The contract term is 1 year with the option to extend for a further 1 year at the sole discretion of the Authority. The contract will start on 01/06/2026 and end on 31/05/2028, should the extension be utilised.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 08/05/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068bfe
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078255-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£158,250 £100K-£500K

Notice Dates

Publication Date
17 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Mar 20265 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS South East London Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 2TZ
Postcode Area
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI45 Lambeth

Local Authority
Southwark
Electoral Ward
London Bridge & West Bermondsey
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

LAMBETH HEALTHCARE LTD

Open Contracting Data Standard (OCDS)

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