Notice Information
Notice Title
Independent Monitor
Notice Description
An independent monitor (the Monitor) was appointed to monitor and review compliance by Thames Water Utilities Limited ("the Company") (a company regulated by Ofwat) with the conditions of the undertakings given by the Company, and accepted by Ofwat, under section 19(1)(b) of the Water Industry Act 1991. In that context, the Monitor has been monitoring and reviewing progress by the Company towards achieving the objective of the undertakings. The Monitor reports to Ofwat and makes recommendations as to any additional steps the Company should take to achieve the conditions and objectives of the undertakings. Under the terms of the undertakings, the Company agreed to pay the reasonable fees and out-of-pocket expenses of the Monitor. The contract end date at the time of award was 15 October 2025.
Lot Information
Lot 1
An independent monitor (the Monitor) was appointed to monitor and review compliance by Thames Water Utilities Limited ("the Company") (a company regulated by Ofwat) with the conditions of the undertakings given by the Company, and accepted by Ofwat, under section 19(1)(b) of the Water Industry Act 1991. In that context, the Monitor has been monitoring and reviewing progress by the Company towards achieving the objective of the undertakings. The Monitor reports to Ofwat and makes recommendations as to any additional steps the Company should take to achieve the conditions and objectives of the undertakings. Under the terms of the undertakings, the Company agreed to pay the reasonable fees and out-of-pocket expenses of the Monitor.
Options: The contract permits extensions of the term in limited circumstances. These include where an extension is required to maintain continuity of services while the appointment of a replacement independent monitor is completed and in the event that the Company refers its Final Determination to the Competition and Markets Authority (in which case the contract may be extended for the duration of that process and for a short period following its conclusion).
Procurement Information
The contract was awarded under Regulation 32(2)(c) of the Public Contracts Regulations 2015, as, for reasons of extreme urgency brought about by events unforeseeable by Ofwat, the time limits for the open or restricted procedures or competitive procedures with negotiation could not be complied with. Prior to making the direct award, Ofwat carried out a non-regulated competition involving seven potential suppliers. Following that process, and having regard to the urgency of appointing an independent monitor, Ofwat proceeded to negotiate directly with L.E.K. Consulting LLP and make a direct award.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-068c98
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/038532-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Award procedure without prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79000000 - Business services: law, marketing, consulting, recruitment, printing and security
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £10,500,000 £10M-£100M
Notice Dates
- Publication Date
- 28 Apr 20261 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 14 Oct 20241 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE WATER SERVICES REGULATION AUTHORITY
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- BIRMINGHAM
- Postcode
- B5 4UA
- Post Town
- Birmingham
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG31 Birmingham
- Delivery Location
- TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales
-
- Local Authority
- Birmingham
- Electoral Ward
- Ladywood
- Westminster Constituency
- Birmingham Ladywood
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-068c98-2026-04-28T12:44:48+01:00",
"date": "2026-04-28T12:44:48+01:00",
"ocid": "ocds-h6vhtk-068c98",
"initiationType": "tender",
"tender": {
"id": "ocds-h6vhtk-068c98",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "Independent Monitor",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "79000000",
"description": "Business services: law, marketing, consulting, recruitment, printing and security"
},
"mainProcurementCategory": "services",
"description": "An independent monitor (the Monitor) was appointed to monitor and review compliance by Thames Water Utilities Limited (\"the Company\") (a company regulated by Ofwat) with the conditions of the undertakings given by the Company, and accepted by Ofwat, under section 19(1)(b) of the Water Industry Act 1991. In that context, the Monitor has been monitoring and reviewing progress by the Company towards achieving the objective of the undertakings. The Monitor reports to Ofwat and makes recommendations as to any additional steps the Company should take to achieve the conditions and objectives of the undertakings. Under the terms of the undertakings, the Company agreed to pay the reasonable fees and out-of-pocket expenses of the Monitor. The contract end date at the time of award was 15 October 2025.",
"lots": [
{
"id": "1",
"description": "An independent monitor (the Monitor) was appointed to monitor and review compliance by Thames Water Utilities Limited (\"the Company\") (a company regulated by Ofwat) with the conditions of the undertakings given by the Company, and accepted by Ofwat, under section 19(1)(b) of the Water Industry Act 1991. In that context, the Monitor has been monitoring and reviewing progress by the Company towards achieving the objective of the undertakings. The Monitor reports to Ofwat and makes recommendations as to any additional steps the Company should take to achieve the conditions and objectives of the undertakings. Under the terms of the undertakings, the Company agreed to pay the reasonable fees and out-of-pocket expenses of the Monitor.",
"awardCriteria": {
"criteria": [
{
"type": "price"
}
]
},
"hasOptions": true,
"options": {
"description": "The contract permits extensions of the term in limited circumstances. These include where an extension is required to maintain continuity of services while the appointment of a replacement independent monitor is completed and in the event that the Company refers its Final Determination to the Competition and Markets Authority (in which case the contract may be extended for the duration of that process and for a short period following its conclusion)."
},
"status": "cancelled",
"contractPeriod": {
"durationInDays": 360
}
}
],
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "UKC"
},
{
"region": "UKD"
},
{
"region": "UKE"
},
{
"region": "UKF"
},
{
"region": "UKG"
},
{
"region": "UKH"
},
{
"region": "UKI"
},
{
"region": "UKJ"
},
{
"region": "UKK"
},
{
"region": "UKL"
},
{
"region": "UKC"
},
{
"region": "UKD"
},
{
"region": "UKE"
},
{
"region": "UKF"
},
{
"region": "UKG"
},
{
"region": "UKH"
},
{
"region": "UKI"
},
{
"region": "UKJ"
},
{
"region": "UKK"
},
{
"region": "UKL"
}
],
"relatedLot": "1"
}
],
"procurementMethod": "limited",
"procurementMethodDetails": "Award procedure without prior publication of a call for competition",
"procurementMethodRationaleClassifications": [
{
"id": "D_EXTREME_URGENCY",
"scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
"description": "Extreme urgency brought about by events unforeseeable for the contracting authority/entity and in accordance with the strict conditions stated in the directive"
}
],
"procurementMethodRationale": "The contract was awarded under Regulation 32(2)(c) of the Public Contracts Regulations 2015, as, for reasons of extreme urgency brought about by events unforeseeable by Ofwat, the time limits for the open or restricted procedures or competitive procedures with negotiation could not be complied with. Prior to making the direct award, Ofwat carried out a non-regulated competition involving seven potential suppliers. Following that process, and having regard to the urgency of appointing an independent monitor, Ofwat proceeded to negotiate directly with L.E.K. Consulting LLP and make a direct award."
},
"awards": [
{
"id": "038509-2026-PROC.0051-1",
"relatedLots": [
"1"
],
"title": "Independent Monitor",
"status": "active",
"suppliers": [
{
"id": "GB-COH-OC300277",
"name": "L.E.K. CONSULTING LLP"
}
]
},
{
"id": "038532-2026-PROC.0051-1",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-COH-OC300277",
"name": "L.E.K. CONSULTING LLP"
}
]
}
],
"parties": [
{
"id": "GB-FTS-180920",
"name": "The Water Services Regulation Authority",
"identifier": {
"legalName": "The Water Services Regulation Authority",
"noIdentifierRationale": "notOnAnyRegister"
},
"address": {
"streetAddress": "Ofwat, Centre City Tower, 7 Hill Street",
"locality": "Birmingham",
"region": "UKG31",
"postalCode": "B54UA",
"countryName": "United Kingdom"
},
"contactPoint": {
"email": "procurement@ofwat.gov.uk"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.ofwat.gov.uk/",
"classifications": [
{
"id": "BODY_PUBLIC",
"scheme": "TED_CA_TYPE",
"description": "Body governed by public law"
},
{
"id": "01",
"scheme": "COFOG",
"description": "General public services"
}
]
}
},
{
"id": "GB-COH-OC300277",
"name": "L.E.K. CONSULTING LLP",
"identifier": {
"legalName": "L.E.K. CONSULTING LLP",
"id": "OC300277",
"scheme": "GB-COH"
},
"address": {
"streetAddress": "160 Victoria Street",
"locality": "London",
"region": "UK",
"postalCode": "SW1E 5LB",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "large"
}
},
{
"id": "GB-FTS-38084",
"name": "High Court of Justice of England and Wales",
"identifier": {
"legalName": "High Court of Justice of England and Wales"
},
"address": {
"streetAddress": "The Strand",
"locality": "London",
"postalCode": "WC2A 2LL",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
]
}
],
"buyer": {
"id": "GB-FTS-180920",
"name": "The Water Services Regulation Authority"
},
"contracts": [
{
"id": "038509-2026-PROC.0051-1",
"awardID": "038509-2026-PROC.0051-1",
"title": "Independent Monitor",
"status": "active",
"value": {
"amount": 3000000,
"currency": "GBP"
},
"dateSigned": "2024-10-15T00:00:00+01:00"
},
{
"id": "038532-2026-PROC.0051-1",
"awardID": "038532-2026-PROC.0051-1",
"status": "active",
"value": {
"amount": 7500000,
"currency": "GBP"
},
"dateSigned": "2024-10-15T00:00:00+01:00",
"period": {
"endDate": "2026-08-31T23:59:59+01:00"
},
"items": [
{
"id": "1",
"classification": {
"scheme": "CPV",
"id": "79000000",
"description": "Business services: law, marketing, consulting, recruitment, printing and security"
},
"deliveryAddresses": [
{
"region": "UKC"
},
{
"region": "UKD"
},
{
"region": "UKE"
},
{
"region": "UKF"
},
{
"region": "UKG"
},
{
"region": "UKH"
},
{
"region": "UKI"
},
{
"region": "UKJ"
},
{
"region": "UKK"
},
{
"region": "UKL"
}
],
"relatedLot": "1"
}
],
"amendments": [
{
"id": "1",
"description": "It has been necessary to modify the contract on three occasions with each extension justified under regulation 72(1)(b) of the Public Contract Regulations 2015. The first modification on 24 April 2025 was necessary to maintain continuity of the monitoring and assessment of the turnaround plans of Thames Water Utilities Limited (\"the Company\") (a company regulated by Ofwat) and the progress made by the Company with raising equity, both of which required a greater level of activity than initially anticipated. The value of the modification was PS1.5m. With the equity raise process ongoing, a second modification on 15 October 2025 was necessary to enable the independent monitor (the Monitor) to continue to provide oversight in relation to the Company's turnaround and input in relation to critical and detailed discussions between the Company Ofwat and relevant advisors, including to understand and assess the steps being taken by the Company during its equity raise process. The value of the modification was PS1.5m. A third modification on 27 February 2026 was necessary for continuity, in terms of the ongoing scrutiny and monitoring of the progress of the Company's equity raise and proposed recapitalisation processes due to ongoing and unanticipated delays in the equity raise process. The value of the modification was PS1.5m. In terms of the technical reasons for the modifications, the role of the Monitor involves detailed discussions with the Company, Ofwat and relevant advisors, to understand and assess the steps the Company has taken, and proposes to take, to raise necessary capital to support investment and long-term financial resilience of the Company. The first modification was to the budget which had initially been allocated to the work and reflected the additional scope which was required within the initial term of the contract for the Monitor to undertake its role effectively, including to support the assessment of the plans being developed for the equity raise. The second modification was to the term of the contract, involving extending it to 28 February 2026, which was required because it was technically impractical for another contractor to take over the Monitor role at that point in time, due to the technical complexity of the ongoing work and discussions. The third modification, which extended the term to 31 August 2026, was necessary for the same reasons as the second modification. Specifically, the requirements set out in the undertakings and referred to in the contract award notice, to raise the necessary capital to support the Company's investment programme and long-term financial resilience remains outstanding and subject to an ongoing process. The Company is continuing discussions with stakeholders in relation to a potential recapitalisation, which requires the continued monitoring of actions and progress. Onboarding a new contractor as monitor would necessitate considerable additional work on the part of the new monitor, as a new monitor would need to bring itself up to speed with many months of detailed analysis and this would have resulted in disproportionate duplicative costs and time at a key stage of the equity raise process. For further details on the initial contract award in October 2024, please refer to the contract award notice published on the same date as this modification notice. While Ofwat is not able to confirm exact dates, Ofwat intends to commence a re-procurement process for the award of the longer-term independent monitor at an appropriate juncture in mid-2026",
"rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: Onboarding a new contractor as monitor would necessitate considerable additional work on the part of the new monitor, as a new monitor would need to bring itself up to speed with many months of detailed analysis and this would have resulted in disproportionate duplicative costs and time at a key stage of the equity raise process."
}
]
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 1
}
]
},
"language": "en"
}