Award

Local Information Control Centre (LICC)

FIRST TRENITALIA WEST COAST RAIL LIMITED

This public procurement record has 1 release in its history.

Award

30 Apr 2026 at 18:57

UK5 - Transparency Notice
Summary of the contracting process

The procurement process for the "Local Information Control Centre (LICC)" was initiated by FIRST TRENITALIA WEST COAST RAIL LIMITED, a public undertaking organisation located in London, United Kingdom. This contract is part of the services industry category and pertains to Level 1 software support for a system managing Customer Information Screens and automated Public Address systems at Avanti West Coast stations. The process advanced to the award stage on 30th April 2026, with the contract commencing on 1st May 2026 and running until 31st March 2028. The procurement was conducted through a direct method, below threshold without competition, and awarded to WORLDLINE IT SERVICES UK LIMITED.

This tender provides significant business growth opportunities, particularly for companies specialising in electronic information services and technical system support. Large-scale enterprises with expertise in railway communication systems and software development might find this contract highly beneficial. The direct nature of the procurement without competition suggests prospective suppliers need to establish strong relationships with the contracting authorities for similar future opportunities. Additionally, businesses experienced in the integration of industry systems like Tyrell, Genius, and Darwin might be particularly well-suited to compete in such tenders.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Information

Notice Title

Local Information Control Centre (LICC)

Notice Description

This contract relates to the provision of the Local Information Control Centre (LICC) service, a designated Key Contract, which delivers Level 1 software support and associated licences for the Worldline system. This system underpins the operation of Customer Information Screens (CIS) and automated Public Address (PA) systems across all 16 Avanti West Coast stations and is fed by data from the First Trenitalia West Coast Limited LICC servers. The LICC is critical to the delivery of real time customer journey information, including train arrival and departure times, platform allocations and changes, service delays, train formations, and passenger information announcements. In addition, the automated PA system broadcasts safety critical messaging, such as platform edge warnings for non-stopping trains and emergency evacuation instructions. All 16 stations are equipped with CIS displays and automated PA systems, which are included within the scope of this contract. The support provision also covers integration with the following industry systems: Tyrell Genius Darwin

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068fd4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/040212-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64216200 - Electronic information services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£252,749 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Apr 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Apr 20261 weeks ago
Contract Period
30 Apr 2026 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FIRST TRENITALIA WEST COAST RAIL LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W2 1AF
Post Town
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Hyde Park
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

WORLDLINE IT SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-068fd4-2026-04-30T19:57:15+01:00",
    "date": "2026-04-30T19:57:15+01:00",
    "ocid": "ocds-h6vhtk-068fd4",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-COH-10349442",
            "name": "FIRST TRENITALIA WEST COAST RAIL LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "10349442"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PGLQ-8629-CMPG"
                }
            ],
            "address": {
                "streetAddress": "8th Floor The Point",
                "locality": "London",
                "postalCode": "W2 1AF",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI32"
            },
            "contactPoint": {
                "email": "procurement@avantiwestcoast.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicUndertaking",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public undertaking"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-08514184",
            "name": "WORLDLINE IT SERVICES UK LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "08514184"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PZDC-4647-GCGJ"
                }
            ],
            "address": {
                "streetAddress": "Beeston Business Park, 1 Technology Drive",
                "locality": "Nottingham",
                "postalCode": "NG9 1LA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKF16"
            },
            "contactPoint": {
                "email": "WLopportunities@worldline.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://worldline.com/en-gb/home",
                "scale": "large",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-COH-10349442",
        "name": "FIRST TRENITALIA WEST COAST RAIL LIMITED"
    },
    "tender": {
        "id": "ocds-h6vhtk-068fd4",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Local Information Control Centre (LICC)",
        "description": "This contract relates to the provision of the Local Information Control Centre (LICC) service, a designated Key Contract, which delivers Level 1 software support and associated licences for the Worldline system. This system underpins the operation of Customer Information Screens (CIS) and automated Public Address (PA) systems across all 16 Avanti West Coast stations and is fed by data from the First Trenitalia West Coast Limited LICC servers. The LICC is critical to the delivery of real time customer journey information, including train arrival and departure times, platform allocations and changes, service delays, train formations, and passenger information announcements. In addition, the automated PA system broadcasts safety critical messaging, such as platform edge warnings for non-stopping trains and emergency evacuation instructions. All 16 stations are equipped with CIS displays and automated PA systems, which are included within the scope of this contract. The support provision also covers integration with the following industry systems: Tyrell Genius Darwin",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Below threshold - without competition",
        "specialRegime": [
            "utilities"
        ],
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "Local Information Control Centre (LICC) System",
            "status": "pending",
            "value": {
                "amountGross": 303299,
                "amount": 252749,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": false,
            "suppliers": [
                {
                    "id": "GB-COH-08514184",
                    "name": "WORLDLINE IT SERVICES UK LIMITED"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "64216200",
                            "description": "Electronic information services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-05-01T00:00:00+01:00",
                "endDate": "2028-03-31T23:59:59+01:00"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "040212-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/040212-2026",
                    "datePublished": "2026-04-30T19:57:15+01:00",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-05-01T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        }
    ],
    "language": "en"
}