Award

FEW1558 - Provision of welfare advice services - generalist advice (Tier 1 and 2)

LEICESTER CITY COUNCIL

This public procurement record has 1 release in its history.

Award

07 May 2026 at 13:06

Summary of the contracting process

Leicester City Council has engaged in a public procurement process identified by the OCDS ID ocds-h6vhtk-06936c, awarding a contract for the provision of welfare advice services, specifically Tier 1 and Tier 2 generalist advice. This procurement falls under the industry category of 'Services' and focuses on social work and related services. The procurement process was completed without competition under a direct method, as this contract was below the threshold. The process reached the award stage on 7th May 2026, and the contract is active. The service delivery is situated in Leicester, United Kingdom, starting from 1st April 2026 and concluding on 31st March 2027. The total contract value is £583,858.80.

This tender provides significant opportunities for SMEs in the welfare advice and social services sector, particularly those with capabilities in digital and telephonic support systems. The awarded contract was granted to Citizens Advice Leicestershire, highlighting a favourable opening for businesses that can deliver high-quality advice services efficiently and meet the specific needs of the local community. Organisations with experience in areas classified under the CPV code 85300000 can explore similar opportunities for contract awards, as Leicester City Council values collaboration with providers capable of supporting the welfare advice service requirements within the community.

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Notice Title

FEW1558 - Provision of welfare advice services - generalist advice (Tier 1 and 2)

Notice Description

FEW1558 - Provision of welfare advice services - generalist advice (Tier 1 and 2) The provision of Tier 1 and Tier 2 generalist advice primarily through digital and telephony-based support

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06936c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/041954-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£486,549 £100K-£500K

Notice Dates

Publication Date
7 May 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Mar 20261 months ago
Contract Period
31 Mar 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LEICESTER CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE1 1FZ
Post Town
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
Not specified

Local Authority
Leicester
Electoral Ward
Castle
Westminster Constituency
Leicester South

Supplier Information

Number of Suppliers
1
Supplier Name

CITIZENS ADVICE LEICESTERSHIRE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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