This public procurement record has 2 releases in its history.

Award

22 Jun 2026 at 09:17

Award

08 May 2026 at 11:12

Summary of the contracting process

The public procurement process led by Wales & West Utilities Limited, in coordination with Northern Gas Networks Limited, Cadent Gas Limited, and Scotia Gas Networks Limited, involves a direct award contract entitled "Keeping Dialysis Patients Warm & Well." This service aims to support dialysis patients through a nationwide initiative embedded within NHS renal units in the United Kingdom. The awarding of this contract is aligned with the Vulnerability and Carbon Monoxide Allowance (VCMA) strategy, aiming to assist vulnerable client groups. The procurement, currently in the Award and Contract stage, was awarded to the British Kidney Patient Association on 28th May 2026, with the contract period set from 3rd July 2026 to 30th March 2028. Covering extensive regions across the UK, this contract falls within the services category and involves a gross amount of £1.32 million.

This tender presents significant opportunities for businesses specialising in healthcare services, particularly those experienced in patient support, welfare advice, and utility management for vulnerable groups. Given that it focuses on improving the well-being and stability of dialysis patients, companies with expertise in financial advisory, patient counselling, and energy-saving strategies will find this contract advantageous for growth. The direct award method prioritises organisations with a proven track record, such as Kidney Care UK, known for delivering comprehensive support within renal care networks. Businesses expanding their offerings in healthcare support services and public health education will find this contract particularly aligned with their growth strategies.

How relevant is this notice?

Notice Title

Keeping Dialysis Patients Warm & Well

Notice Description

WWU and the named gas networks, are direct awarding a contract for the provision of a nationwide service for a lifeline to dialysis patients. This is aligned to our Customer Vulnerability Strategy which focusses on supporting priority customer groups. This will be funded through our Vulnerability and Carbon Monoxide Allowance (VCMA), which allows the gas networks to provide additional support to vulnerable customers and to promote carbon monoxide awareness. This contract will deliver specialist, non clinical support embedded within NHS renal units across the UK, alongside a dedicated, national telephone support line. Working with the GDNs, KCUK will directly address the significant medical, financial and social pressures faced by people living with chronic kidney disease by delivering a coordinated set of high impact support activities designed to improve safety, stability and quality of life for vulnerable households across the GDN regions. Building on Kidney Care UK's established national infrastructure and existing partnership with the GDNs, the service will provide immediate and long-term assistance through an integrated model of financial, emotional, practical and energy safeguarding support. Services include: * Direct financial support through KCUK hardship grants programme * Income maximisation, including specialist advice on welfare entitlement and PIP * Mitigating cost of living challenges with advice and support to access utility tariffs, energy consumption, and transport costs * Tailored money and energy support * KCUK holiday grants * Free renal counselling * Free, high quality patient information * Peer support through our Young Adult Kidney Group (16-30) * PSR referrals * Carbon monoxide awareness * CKD training for GDN teams and visits to renal units

Procurement Information

Kidney Care UK is the only nationally established organisation delivering specialist, non clinical support embedded within NHS renal units across the UK, alongside a dedicated, national telephone support line. Kidney Care UK is uniquely positioned as the sole provider able to deliver this integrated support model at national scale across all four GDN network areas, ensuring consistent access and equity of provision for kidney patients regardless of geography. Its delivery model is embedded within renal care pathways through longstanding partnerships with NHS renal teams and is staffed by trained advisors with specialist expertise in kidney disease and associated financial, emotional, and social vulnerabilities. There are no other organisations that can provide the scope across the required geographical network.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069489
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/058356-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80330000 - Safety education services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,100,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jun 20263 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 May 20262 months ago
Contract Period
2 Jul 2026 - 30 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WALES & WEST UTILITIES LIMITED
Additional Buyers

CADENT GAS LIMITED

NORTHERN GAS NETWORKS LIMITED

SCOTIA GAS NETWORKS LIMITED

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
NP10 8FZ
Post Town
Newport
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
Not specified

Local Authority
Reigate and Banstead
Electoral Ward
Horley Central & South
Westminster Constituency
Dorking and Horley

Supplier Information

Number of Suppliers
1
Supplier Name

BRITISH KIDNEY PATIENT ASSOCIATION(THE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-069489-2026-06-22T10:17:28+01:00",
    "date": "2026-06-22T10:17:28+01:00",
    "ocid": "ocds-h6vhtk-069489",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-COH-05046791",
            "name": "Wales & West Utilities Limited",
            "identifier": {
                "scheme": "GB-COH",
                "id": "05046791"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PMVL-3238-DQDX"
                }
            ],
            "address": {
                "streetAddress": "Wales & West House",
                "locality": "Newport",
                "postalCode": "NP10 8FZ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL21"
            },
            "contactPoint": {
                "email": "wwuprocurement@wwutilities.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "privateUtility",
                        "scheme": "UK_CA_TYPE",
                        "description": "Private utility"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-05167070",
            "name": "NORTHERN GAS NETWORKS LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "05167070"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PRNB-9357-PVLR"
                }
            ],
            "address": {
                "streetAddress": "1100 Century Way",
                "locality": "Colton Leeds",
                "postalCode": "LS15 8TU",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKE42"
            },
            "contactPoint": {
                "email": "procurement@northerngas.co.uk"
            },
            "roles": [
                "procuringEntity"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "privateUtility",
                        "scheme": "UK_CA_TYPE",
                        "description": "Private utility"
                    }
                ]
            },
            "roleDetails": "Joint parties responsible for the funding of the contract"
        },
        {
            "id": "GB-COH-10080864",
            "name": "CADENT GAS LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "10080864"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PNHM-3269-DNNL"
                }
            ],
            "address": {
                "streetAddress": "Cadent Gas Limited, Pilot Way",
                "locality": "Coventry",
                "postalCode": "CV7 9JU",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG13"
            },
            "contactPoint": {
                "email": "procurementservices@cadentgas.com"
            },
            "roles": [
                "procuringEntity"
            ],
            "details": {
                "url": "https://cadentgas.com/",
                "classifications": [
                    {
                        "id": "privateUtility",
                        "scheme": "UK_CA_TYPE",
                        "description": "Private utility"
                    }
                ]
            },
            "roleDetails": "Joint parties responsible for the funding of this contract"
        },
        {
            "id": "GB-COH-04958135",
            "name": "SCOTIA GAS NETWORKS LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "04958135"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PBCH-7111-MHPG"
                }
            ],
            "address": {
                "streetAddress": "St Lawrence House",
                "locality": "Horley",
                "postalCode": "RH6 9HJ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ26"
            },
            "contactPoint": {
                "email": "PA23CentralDigitalPlatform@sgn.co.uk"
            },
            "roles": [
                "procuringEntity"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "privateUtility",
                        "scheme": "UK_CA_TYPE",
                        "description": "Private utility"
                    }
                ]
            },
            "roleDetails": "Joint parties responsible for the funding of the contract"
        },
        {
            "id": "GB-COH-01228114",
            "name": "BRITISH KIDNEY PATIENT ASSOCIATION(THE)",
            "identifier": {
                "scheme": "GB-COH",
                "id": "01228114"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PZPM-4582-NZZL"
                }
            ],
            "address": {
                "streetAddress": "3 The Windmills",
                "locality": "Alton",
                "postalCode": "GU34 1EF",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ36"
            },
            "contactPoint": {
                "email": "katharine.lovegrove@kidneycareuk.org"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.kidneycareuk.org",
                "scale": "large",
                "vcse": true,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-COH-05046791",
        "name": "Wales & West Utilities Limited"
    },
    "tender": {
        "id": "WWU1576",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Keeping Dialysis Patients Warm & Well",
        "description": "WWU and the named gas networks, are direct awarding a contract for the provision of a nationwide service for a lifeline to dialysis patients. This is aligned to our Customer Vulnerability Strategy which focusses on supporting priority customer groups. This will be funded through our Vulnerability and Carbon Monoxide Allowance (VCMA), which allows the gas networks to provide additional support to vulnerable customers and to promote carbon monoxide awareness. This contract will deliver specialist, non clinical support embedded within NHS renal units across the UK, alongside a dedicated, national telephone support line. Working with the GDNs, KCUK will directly address the significant medical, financial and social pressures faced by people living with chronic kidney disease by delivering a coordinated set of high impact support activities designed to improve safety, stability and quality of life for vulnerable households across the GDN regions. Building on Kidney Care UK's established national infrastructure and existing partnership with the GDNs, the service will provide immediate and long-term assistance through an integrated model of financial, emotional, practical and energy safeguarding support. Services include: * Direct financial support through KCUK hardship grants programme * Income maximisation, including specialist advice on welfare entitlement and PIP * Mitigating cost of living challenges with advice and support to access utility tariffs, energy consumption, and transport costs * Tailored money and energy support * KCUK holiday grants * Free renal counselling * Free, high quality patient information * Peer support through our Young Adult Kidney Group (16-30) * PSR referrals * Carbon monoxide awareness * CKD training for GDN teams and visits to renal units",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "Kidney Care UK is the only nationally established organisation delivering specialist, non clinical support embedded within NHS renal units across the UK, alongside a dedicated, national telephone support line. Kidney Care UK is uniquely positioned as the sole provider able to deliver this integrated support model at national scale across all four GDN network areas, ensuring consistent access and equity of provision for kidney patients regardless of geography. Its delivery model is embedded within renal care pathways through longstanding partnerships with NHS renal teams and is staffed by trained advisors with specialist expertise in kidney disease and associated financial, emotional, and social vulnerabilities. There are no other organisations that can provide the scope across the required geographical network.",
        "specialRegime": [
            "lightTouch"
        ],
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "suitability": {
                    "vcse": true
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "singleSuppliersTechnicalReasons"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "Keeping Dialysis Patients Warm & Well",
            "status": "active",
            "value": {
                "amountGross": 1320000,
                "amount": 1100000,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-01228114",
                    "name": "BRITISH KIDNEY PATIENT ASSOCIATION(THE)"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "80330000",
                            "description": "Safety education services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKC",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKD",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKE",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKF",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKG",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKH",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKI",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKJ",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKL",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKM",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKC",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKD",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKE",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKF",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKG",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKH",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKI",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKJ",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKL",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKM",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-07-03T00:00:00+01:00",
                "endDate": "2028-03-30T23:59:59+01:00"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "042452-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/042452-2026",
                    "datePublished": "2026-05-08T12:12:59+01:00",
                    "format": "text/html"
                },
                {
                    "id": "058356-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/058356-2026",
                    "datePublished": "2026-06-22T10:17:28+01:00",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-07-02T23:59:59+01:00",
                    "status": "scheduled"
                }
            ],
            "date": "2026-05-28T00:00:00+01:00"
        }
    ],
    "language": "en"
}