Notice Information
Notice Title
Healthy Homes, Healthy People
Notice Description
The project is being undertaken to alleviate fuel poverty across Wales by providing both crisis assistance and longer-term intervention-led support to vulnerable households. The project aims to tackle the underlying drivers of fuel poverty, including low incomes, high energy costs and poor energy efficiency, while also increasing awareness of energy efficiency, PSR services and CO safety. It is a core part of delivering WWU's Consumer Vulnerability Strategy, specifically the Fuel Poverty and Energy Affordability priority area, ensuring that the most vulnerable households receive the support they need. Benefits of the project include: * Direct support for 14,500 vulnerable households over two years. * Improved ability for households to meet basic needs and live in safe, warm, energy efficient homes. * Increased community knowledge, empowerment and resilience through awareness sessions and outreach. * Delivery of interventions that reduce expenditure, manage fuel debt and improve home energy efficiency. * Improved access to crisis support, billing support and advocacy. * Strengthens PAN Wales collaboration with local bodies and health boards.
Procurement Information
Warm Wales is the only organisation delivering a fully integrated, pan Wales service providing income maximisation, benefit entitlement checks, and holistic energy safeguarding support and triage at national scale. The organisation operates an established Wales wide infrastructure that combines specialist welfare rights and energy advice with coordinated referral and safeguarding pathways, enabling consistent and equitable provision across urban, rural, and hard to reach communities. This delivery model reflects long standing expertise in supporting households at risk of or experiencing fuel poverty or energy affordability challenges and is underpinned by trusted partnerships with statutory, health and community based agencies across Wales. Warm Wales' service model is technically and operationally distinct, relying on specialist advisors, national coordination and integrated triage processes that cannot be readily replicated by alternative providers without significant duplication, fragmentation of provision or a material reduction in service quality and outcomes. The organisation also operates as part of an established strategic working group of organisations across Wales, with agreed referral protocols and collaborative arrangements that enable effective cross referral and coordination of support. This strategic approach ensures that households are directed to the most appropriate provision based on need, thereby removing duplication of services entirely and maximising the efficient and coordinated use of resources. Warm Wales' role within this working group provides national oversight and triage, enabling complementary rather than overlapping delivery and supporting a coherent, system wide approach to energy safeguarding and income maximisation. There is no other organisation who can provide the requirements of the scope across Wales.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06948c
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/042456-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK5 - Transparency Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
80 - Education and training services
-
- CPV Codes
80330000 - Safety education services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £2,000,000 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 8 May 20266 days ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 8 May 20266 days ago
- Contract Period
- 13 May 2026 - 1 Mar 2028 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- WALES & WEST UTILITIES LIMITED
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- NEWPORT
- Postcode
- NP10 8FZ
- Post Town
- Newport
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL5 South East Wales
- Small Region (ITL 3)
- TLL54 Monmouthshire and Newport
- Delivery Location
- Not specified
-
- Local Authority
- Newport
- Electoral Ward
- Tredegar Park and Marshfield
- Westminster Constituency
- Newport West and Islwyn
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/042456-2026
8th May 2026 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-06948c-2026-05-08T12:16:24+01:00",
"date": "2026-05-08T12:16:24+01:00",
"ocid": "ocds-h6vhtk-06948c",
"initiationType": "tender",
"parties": [
{
"id": "GB-COH-05046791",
"name": "Wales & West Utilities Limited",
"identifier": {
"scheme": "GB-COH",
"id": "05046791"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PMVL-3238-DQDX"
}
],
"address": {
"streetAddress": "Wales & West House",
"locality": "Newport",
"postalCode": "NP10 8FZ",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKL21"
},
"contactPoint": {
"email": "wwuprocurement@wwutilities.co.uk"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"id": "privateUtility",
"scheme": "UK_CA_TYPE",
"description": "Private utility"
}
]
}
},
{
"id": "GB-COH-CE041643",
"name": "WARM WALES - CYMRU GYNNES",
"identifier": {
"scheme": "GB-COH",
"id": "CE041643"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PVVG-2719-MCPL"
}
],
"address": {
"streetAddress": "Llewellyn House- Harbourside Business Park",
"locality": "Port Talbot",
"postalCode": "SA13 1SB",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKL17"
},
"contactPoint": {
"email": "lucyleighton@WARMWALES.ORG.UK"
},
"roles": [
"supplier"
],
"details": {
"url": "http://www.warmwales.org.uk",
"scale": "large",
"vcse": true
}
}
],
"buyer": {
"id": "GB-COH-05046791",
"name": "Wales & West Utilities Limited"
},
"tender": {
"id": "WWU1577",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "Healthy Homes, Healthy People",
"description": "The project is being undertaken to alleviate fuel poverty across Wales by providing both crisis assistance and longer-term intervention-led support to vulnerable households. The project aims to tackle the underlying drivers of fuel poverty, including low incomes, high energy costs and poor energy efficiency, while also increasing awareness of energy efficiency, PSR services and CO safety. It is a core part of delivering WWU's Consumer Vulnerability Strategy, specifically the Fuel Poverty and Energy Affordability priority area, ensuring that the most vulnerable households receive the support they need. Benefits of the project include: * Direct support for 14,500 vulnerable households over two years. * Improved ability for households to meet basic needs and live in safe, warm, energy efficient homes. * Increased community knowledge, empowerment and resilience through awareness sessions and outreach. * Delivery of interventions that reduce expenditure, manage fuel debt and improve home energy efficiency. * Improved access to crisis support, billing support and advocacy. * Strengthens PAN Wales collaboration with local bodies and health boards.",
"status": "complete",
"procurementMethod": "direct",
"procurementMethodDetails": "Direct award",
"procurementMethodRationale": "Warm Wales is the only organisation delivering a fully integrated, pan Wales service providing income maximisation, benefit entitlement checks, and holistic energy safeguarding support and triage at national scale. The organisation operates an established Wales wide infrastructure that combines specialist welfare rights and energy advice with coordinated referral and safeguarding pathways, enabling consistent and equitable provision across urban, rural, and hard to reach communities. This delivery model reflects long standing expertise in supporting households at risk of or experiencing fuel poverty or energy affordability challenges and is underpinned by trusted partnerships with statutory, health and community based agencies across Wales. Warm Wales' service model is technically and operationally distinct, relying on specialist advisors, national coordination and integrated triage processes that cannot be readily replicated by alternative providers without significant duplication, fragmentation of provision or a material reduction in service quality and outcomes. The organisation also operates as part of an established strategic working group of organisations across Wales, with agreed referral protocols and collaborative arrangements that enable effective cross referral and coordination of support. This strategic approach ensures that households are directed to the most appropriate provision based on need, thereby removing duplication of services entirely and maximising the efficient and coordinated use of resources. Warm Wales' role within this working group provides national oversight and triage, enabling complementary rather than overlapping delivery and supporting a coherent, system wide approach to energy safeguarding and income maximisation. There is no other organisation who can provide the requirements of the scope across Wales.",
"specialRegime": [
"lightTouch"
],
"lots": [
{
"id": "1",
"status": "complete",
"suitability": {
"vcse": true
}
}
],
"documents": [
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest",
"description": "Not published"
}
],
"procurementMethodRationaleClassifications": [
{
"id": "singleSuppliersTechnicalReasons"
}
]
},
"awards": [
{
"id": "1",
"title": "Healthy Homes, Healthy People",
"status": "pending",
"value": {
"amountGross": 2200000,
"amount": 2000000,
"currency": "GBP"
},
"mainProcurementCategory": "services",
"aboveThreshold": true,
"suppliers": [
{
"id": "GB-COH-CE041643",
"name": "WARM WALES - CYMRU GYNNES"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "80330000",
"description": "Safety education services"
}
],
"deliveryAddresses": [
{
"region": "UKL",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"contractPeriod": {
"startDate": "2026-05-14T00:00:00+01:00",
"endDate": "2028-03-01T23:59:59Z"
},
"relatedLots": [
"1"
],
"documents": [
{
"id": "042456-2026",
"documentType": "awardNotice",
"noticeType": "UK5",
"description": "Transparency notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/042456-2026",
"datePublished": "2026-05-08T12:16:24+01:00",
"format": "text/html"
}
],
"milestones": [
{
"id": "1",
"type": "futureSignatureDate",
"dueDate": "2026-05-14T23:59:59+01:00",
"status": "scheduled"
}
]
}
],
"language": "en"
}