Award

Digital Counselling Service for Young People

BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

11 May 2026 at 16:55

Summary of the contracting process

The procurement process is being conducted by the Black Country Healthcare NHS Foundation Trust, located in Wolverhampton, United Kingdom. The contract titled "Digital Counselling Service for Young People" falls under the health services category and aims to provide digital counselling to improve young people's mental wellbeing. This procurement is currently at the "Award" stage, following the Provider Selection Regime (PSR) process. The intention to award the contract was published on 11th May 2026, with a standstill period that ends on 21st May 2026. The procurement method used is limited, with an intended direct award to the existing service provider, Kooth Digital Health Limited, for a contract valued at £300,511.79 over six months, with an option to extend for an additional six months. The service is to be delivered across multiple UK regions including UKG36, UKG37, UKG38, and UKG39.

This tender represents a valuable opportunity for service providers in the health services sector, particularly those offering digital mental health solutions. The focus on digital counselling for young people presents growth avenues for businesses that specialise in innovative health technology, online mental health forums, and counselling services. Companies that can showcase expertise in providing quality, accessible, and sustainable healthcare services under the digital umbrella will find themselves well-placed to compete, especially if they already have experience working within the NHS framework. Organisations looking to expand their footprint in online counselling or interested in innovative public health solutions would find this opportunity well-suited for business expansion and development within the scope of public contracts in the UK health sector.

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Notice Title

Digital Counselling Service for Young People

Notice Description

Digital counselling service provision to improve young people's wellbeing and prevent mental health problems in young people, by providing a safe online counselling and support service. Increase early detection of mental health problems so they can be addressed promptly, preventing problems from getting worse and requiring a more specialist response. * Live chat function for a young person to converse with a qualified counsellor. * Messaging function for the young person to contact the service, these are monitored and managed by counsellors, emotional wellbeing practitioners and media workers. * Static and live topic-focused forums; forums encourage the development of a peer- supported community online. * Access to quality, clinically safe, online resources for mental health specific topics to more general subjects such as holidays, family, and relationships. * Crisis information, and self-help resources.

Lot Information

Lot 1

This is an intention to award a contract to an existing provider following Direct Award Process C. Approx lifetime value of the contract is PS300,511.79 (6 months with the option to extend for a further 6 months). Digital counselling service provision to improve young people's wellbeing and prevent mental health problems in young people, by providing a safe online counselling and support service. Increase early detection of mental health problems so they can be addressed promptly, preventing problems from getting worse and requiring a more specialist response. * Live chat function for a young person to converse with a qualified counsellor. * Messaging function for the young person to contact the service, these are monitored and managed by counsellors, emotional wellbeing practitioners and media workers. * Static and live topic-focused forums; forums encourage the development of a peer- supported community online. * Access to quality, clinically safe, online resources for mental health specific topics to more general subjects such as holidays, family, and relationships. * Crisis information, and self-help resources.

Options: Option to extend for 6 months.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made by midnight 21st May 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06963e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/043235-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£300,511 £100K-£500K

Notice Dates

Publication Date
11 May 20263 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1SH
Post Town
Wolverhampton
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
TLG36 Dudley, TLG37 Sandwell, TLG38 Walsall, TLG39 Wolverhampton

Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Supplier Information

Number of Suppliers
1
Supplier Name

KOOTH DIGITAL HEALTH

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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