This public procurement record has 2 releases in its history.

TenderUpdate

26 May 2026 at 11:55

Award

11 May 2026 at 16:55

Summary of the contracting process

BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST in Wolverhampton, United Kingdom, has completed a procurement process for a "Digital Counselling Service for Young People" under the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement falls under the industry category of health services and employs a limited procurement method without prior publication. This contract has been awarded to Kooth Digital Health Limited and was signed on 1st April 2026. The initial contract term is for six months, with an option to extend for an additional six months, offering an annual value of £300,511.79. The service is focused on providing an online counselling platform aimed at improving young people's wellbeing and preventing mental health issues through various functionalities such as live chat, messaging services, and access to quality online resources.

This tender presents significant opportunities for businesses within the health services and digital health sectors, particularly those offering innovative solutions in online counselling and mental health support. Companies that specialise in technology-driven health solutions, service integration, and collaboration will find this contract highly relevant. The contract allows businesses to contribute to early detection and prevention of mental health issues among young people, thus enhancing their market presence and showcasing their capabilities in integrating social value and improving service accessibility for a diverse audience.

How relevant is this notice?

Notice Title

Digital Counselling Service for Young People

Notice Description

Digital counselling service provision to improve young people's wellbeing and prevent mental health problems in young people, by providing a safe online counselling and support service. Increase early detection of mental health problems so they can be addressed promptly, preventing problems from getting worse and requiring a more specialist response. * Live chat function for a young person to converse with a qualified counsellor. * Messaging function for the young person to contact the service, these are monitored and managed by counsellors, emotional wellbeing practitioners and media workers. * Static and live topic-focused forums; forums encourage the development of a peer- supported community online. * Access to quality, clinically safe, online resources for mental health specific topics to more general subjects such as holidays, family, and relationships. * Crisis information, and self-help resources.

Lot Information

Lot 1

This is an intention to award a contract to an existing provider following Direct Award Process C. Approx lifetime value of the contract is PS300,511.79 (6 months with the option to extend for a further 6 months). Digital counselling service provision to improve young people's wellbeing and prevent mental health problems in young people, by providing a safe online counselling and support service. Increase early detection of mental health problems so they can be addressed promptly, preventing problems from getting worse and requiring a more specialist response. * Live chat function for a young person to converse with a qualified counsellor. * Messaging function for the young person to contact the service, these are monitored and managed by counsellors, emotional wellbeing practitioners and media workers. * Static and live topic-focused forums; forums encourage the development of a peer- supported community online. * Access to quality, clinically safe, online resources for mental health specific topics to more general subjects such as holidays, family, and relationships. * Crisis information, and self-help resources.

Options: Option to extend for 6 months.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made by midnight 21st May 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06963e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/048711-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£300,511 £100K-£500K

Notice Dates

Publication Date
26 May 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20263 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1SH
Post Town
Wolverhampton
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
TLG36 Dudley, TLG37 Sandwell, TLG38 Walsall, TLG39 Wolverhampton

Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Supplier Information

Number of Suppliers
1
Supplier Name

KOOTH DIGITAL HEALTH

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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