Planning

All Age Carers Support Service SC, HI & W/2025/97

STOKE ON TRENT CITY COUNCIL

This public procurement record has 1 release in its history.

Planning

12 May 2026 at 15:47

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Stoke on Trent City Council is in the planning stage of a procurement process titled "All Age Carers Support Service SC, HI & W/2025/97," focusing on social work and related services within the UKG23 region. The contract is to commence on 1st April 2027 and span until 31st March 2028, with the potential for renewal extending up to 31st March 2032. An engagement event is scheduled for providers on 22nd May 2026, providing insights into this upcoming retender. The estimated contract value is £1,389,490, with provisions to support the broader objectives of Stoke-on-Trent's Carers Strategy. Interested businesses are encouraged to register their interest by contacting the council representatives.

This tender presents a substantial opportunity for businesses specialising in services for carers, particularly those with established relationships or experience in the public and community sectors in Stoke-on-Trent. Given the focus on strategic partnerships and early identification of carers, organisations with a robust understanding of the local voluntary and statutory sectors and a track record of innovation in carers' support are well-suited to bid. The tender is also accessible to SMEs and voluntary, community, and social enterprises (VCSEs), making it an attractive option for businesses looking to expand their public service offerings while contributing positively to the community's welfare.

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Notice Information

Notice Title

All Age Carers Support Service SC, HI & W/2025/97

Notice Description

Stoke-on-Trent City Council is undertaking a procurement exercise for a Carers Support Service. This new service contract will start on the 1st April 2027. This service will improve carer's lives and deliver support to meet the outcomes in Stoke-on-Trent City Councils Carers Strategy: Stoke on Trent All Age Carers Strategy 10.2% of Stoke-on-Trent residents reported providing unpaid care to a family member or friend (Census 2021). With a population of 258,400 this means that approximately 26,000 people in Stoke-on-Trent are providing unpaid care, however it is anticipated numbers are significantly higher due to those carers who may not realise they are a carer. The provider will be expected to have excellent understanding of Stoke's partnerships, statutory and voluntary and community sectors, communities, and will build strong working relationships that will help provide wider support across Stoke. The service must be visible, proactive and be a lead Carers Partnership Board member, working closely with the Partnership in driving the service and strategy outcomes forward. The provider will be visible at key forums, events, and meetings to promote the service and take away learnings and information. The service will continually raise carer awareness across Voluntary and Community, Private and Statutory organisations to ensure carers are identified and supported early to mitigate carer breakdown. Young Carers support will be aligned with the Council's Children and Families Service, Young Carers Team. Working closely with the team and schools to support 5-18yrs young carers. The service will have designated workers to solely support young carers, and who will work alongside wider professionals trained to support particular needs. The service will deliver and signpost to initiatives and programmes that will support the carer to meet their outcomes along with subcontracting arrangements where needed.

Planning Information

Providers are invited to attend a provider engagement event on the 22nd May 2026 at 1:30pm via TEAMS, this will give providers the opportunity to hear about the retender, procurement activities and raise any queries they may have. To register your interest in delivering this service please email Jill.stepney@stoke,gov.uk and Alex.Bloor@stoke.gov.uk.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069700
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/043622-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
£1,389,490 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 May 20262 days ago
Submission Deadline
Not specified
Future Notice Date
25 Jun 20262 months to go
Award Date
Not specified
Contract Period
31 Mar 2027 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STOKE ON TRENT CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOKE-ON-TRENT
Postcode
ST4 1HH
Post Town
Stoke-on-Trent
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG23 Stoke-on-Trent
Delivery Location
TLG23 Stoke-on-Trent
Local Authority
Stoke-on-Trent
Electoral Ward
Hartshill Park & Stoke
Westminster Constituency
Stoke-on-Trent Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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