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Provision of a Cleaning Service at Fort Nelson

Royal Armouries Museum

This public procurement record has 3 releases in its history.

TenderUpdate

05 Aug 2026 at 17:26

UK4 - Tender Notice
Tender

24 Jul 2026 at 09:20

UK4 - Tender Notice
Planning

14 May 2026 at 10:21

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Royal Armouries Museum is procuring a comprehensive cleaning service for Fort Nelson, Hampshire, a national museum, visitor attraction and events venue. The requirement covers daily cleaning of visitor, staff, operational and venue-hire areas, together with scheduled deep cleaning, window cleaning and high-level cleaning. The supplier must provide and manage washroom consumables, including soap, hand sanitiser, toilet paper, paper hand towels and dispenser systems, as well as cleaning equipment, materials and service management arrangements. The service is intended to be reliable, safe, compliant and consistently high quality throughout the site. The main category is cleaning services, with associated supply of cleaning and washroom goods.

The procurement has reached tender: Royal Armouries Museum invited offers through an open procedure. It has one lot, with electronic submissions allowed in English through the Delta eSourcing portal. The buyer set an enquiry deadline of 13 August 2026 at 17:00 and a tender submission deadline of 28 August 2026 at 17:00; the award decision is due by 10 November 2026 at 23:59. The expected contract period is 25 November 2026 to 31 January 2030, with service delivery starting on 1 February 2027 after mobilisation. The estimated value is £450,000 excluding VAT, or £540,000 including VAT. The contract may be extended by one further two-year period. Evaluation is based on price 30%, health and safety and sustainability 25%, quality assurance and communication 20%, mobilisation and workforce management 15%, and fair work social value 10%.

This opportunity suits an established commercial cleaning provider able to operate at a public museum, visitor attraction and events venue. Strong candidates will be able to deliver daily cleaning across varied public, staff, operational and venue-hire environments, alongside planned deep, window and high-level cleaning. The requirement calls for dependable service management, workforce planning and mobilisation, with systems for quality assurance, communication, health and safety and environmental sustainability. Suppliers must also manage the supply of washroom consumables and all equipment and materials needed for delivery. Experience of maintaining safe, compliant and consistently high standards in a busy public-facing setting will be relevant. The lot is identified as suitable for small and medium-sized enterprises, and the evaluation includes fair-work commitments and social value.

How relevant is this notice?

Notice Information

Notice Title

Provision of a Cleaning Service at Fort Nelson

Notice Description

Royal Armouries is undertaking this procurement to appoint a suitably qualified, experienced and competent supplier to provide a comprehensive cleaning service at Fort Nelson. The requirement includes the delivery of daily cleaning across visitor, staff, operational and venue hire areas, together with scheduled periodic cleaning tasks, including deep cleaning, window cleaning, high-level cleaning, the supply and management of washroom consumables, and associated equipment, materials and service management arrangements. The appointed supplier will be required to deliver a reliable, safe, compliant and consistently high-quality service which supports the operation of Fort Nelson as a national museum, public visitor attraction and events venue throughout the contract term. The expected commencement date of the contract is 25 November 2026; however, the operational start date for service delivery will be 01 February 2027, allowing an appropriate mobilisation period for the appointed supplier.

Lot Information

Lot 1

Renewal: Royal Armouries reserves the right, at its sole discretion, to extend the contract for one further optional period of 2 years, subject to satisfactory supplier performance, continued operational requirement, availability of funding and agreement of the parties. Any such extension shall be confirmed in writing prior to expiry of the initial contract term. Prices applicable to the extension period shall be subject to negotiation and formal agreement before the extension takes effect.

Planning Information

Royal Armouries are looking to explore the market options for a single provider to provide cleaning services in the museum and offices at Fort Nelson in Hampshire. The proposed contract is to include a daily cleaning provision, scheduled window cleaning, area deep cleans, carpet cleaning and the provision of all required equipment and washroom consumables. The Preliminary Market Engagement (PME) event will consist of two scheduled open days on site. Option 1 - Monday 1st June 2026 1.00pm – 4.30pm. Option 2 - Tuesday 2nd June 2026 - 10.00am – 1.30pm. The day will consist of an overview of the Royal Armouries, a full site walk round reviewing the areas within the specification, followed by a general discussion regarding the proposed specification and the issue of an individual questionnaire which is to be completed by each supplier and returned on the day. We can accommodate 8 suppliers with a maximum of 2 people per company attending for each event. A place must be booked in advance of the day by emailing Lindsay Shepherd email address - fn.facilities@armouries.org.uk stating which date you would like to attend and the names of the company and attendees. A confirmation email will be sent by return to acknowledge your place at the event. Places will be allocated on a first come first served basis. If we are unable to accommodate you at your chosen event an email response will be sent to advise this. Bookings for the event will close on Thursday 28th May 2026 at hrs. 17:00. Following the PME event the project team will review and discuss all feedback received from both the onsite discussion and completed questionnaires. The feedback will be collated to identify responses to the questions asked and the feasibility for delivery of the specification proposed. Majority responses will then be used to finalise the tender specification document. A summary report of the collated feedback will be emailed to all suppliers who attended and participated in the PME event week commencing 15th June 2026. The PME is non-binding and participation in the event will not advantage suppliers in the formal tender process.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069876
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074406-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

19 - Leather and textile fabrics, plastic and rubber materials

33 - Medical equipments, pharmaceuticals and personal care products

39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products

42 - Industrial machinery

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

19640000 - Polythene waste and refuse sacks and bags

33711900 - Soap

33741300 - Hand sanitizer

33761000 - Toilet paper

33763000 - Paper hand towels

39831700 - Automatic soap dispensers

42968300 - Toilet-roll dispenser system

90910000 - Cleaning services

90911300 - Window-cleaning services

Notice Value(s)

Tender Value
£450,000 £100K-£500K
Lots Value
£450,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Aug 20261 months ago
Submission Deadline
28 Aug 2026Expired
Future Notice Date
7 Jul 2026Expired
Award Date
Not specified
Contract Period
25 Nov 2026 - 31 Jan 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Royal Armouries Museum
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS10 1LT
Postcode Area
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLJ31 Portsmouth
Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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