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Provision of Health Cash Plan with Employee Assistance Programme

Torus62 Limited

This public procurement record has 2 releases in its history.

Award

19 Aug 2026 at 15:17

UK6 - Contract Award Notice
Tender

15 May 2026 at 14:59

UK4 - Tender Notice
Summary of the contracting process

Torus62 Limited is procuring an employer-funded Health Cash Plan for approximately 1,800 employees, including a 24/7 Employee Assistance Programme and Online GP service. The service is intended to provide preventative healthcare benefits, wellbeing support, confidential counselling and digital health services through an accessible online and mobile platform. The provider must also administer claims, support employee engagement, produce management information and provide ongoing account management. This is a health insurance service delivered for employees across the United Kingdom. The requirement combines healthcare cover with employee wellbeing and support services, so it is relevant to established health benefit, medical insurance, employee assistance and digital healthcare providers able to deliver an integrated service.

The procurement is complete and an award was made to SimplyHealth Access on 17 August 2026; the award is recorded as pending, with the standstill period ending on 28 August 2026. The contract is due to run from 1 May 2027 to 30 April 2029, with one optional 12-month extension available to 30 April 2031. The awarded gross value is £307,800. The estimated gross value for the single lot was £580,608. Torus62 used an above-threshold open procedure. The tender submission deadline was 12 June 2026 at noon, and the award decision was due by 3 July 2026. Evaluation was split equally between quality and cost. Eight bids were received, with seven reaching the final stage.

This award demonstrates demand from Torus62 for a single, integrated employee health and wellbeing service at substantial organisational scale. A credible future competitor would need to combine health cash plan administration with a continuously available Employee Assistance Programme, Online GP access, confidential counselling, preventative healthcare and wider wellbeing support. The requirement also favours providers with a reliable online and mobile platform, strong claims-handling capability, employee engagement expertise, clear management information and dedicated account management. Suppliers should be able to support a large employee population across the United Kingdom while demonstrating accessible delivery and value for money. Experience in employer-funded healthcare benefits, medical insurance, employee assistance or digital health services would be directly relevant.

How relevant is this notice?

Notice Information

Notice Title

Provision of Health Cash Plan with Employee Assistance Programme

Notice Description

Torus is seeking to appoint a suitably qualified provider to deliver an employer-funded Health Cash Plan inclusive of a 24/7 Employee Assistance Programme (EAP) and Online GP service for approximately 1,800 employees. The contract will provide employees with access to preventative healthcare benefits, wellbeing support, confidential counselling services, and digital health services via a user-friendly online and mobile platform. The successful provider will be required to deliver a comprehensive, accessible, and value-for-money solution, including claims administration, employee engagement support, management information reporting, and ongoing account management services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069a2b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079103-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66512200 - Health insurance services

Notice Value(s)

Tender Value
£580,608 £500K-£1M
Lots Value
£580,608 £500K-£1M
Awards Value
£307,800 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Aug 20263 weeks ago
Submission Deadline
12 Jun 2026Expired
Future Notice Date
Not specified
Award Date
17 Aug 20261 months ago
Contract Period
1 May 2027 - 30 Apr 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Torus62 Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ST HELENS
Postcode
WA9 1LD
Postcode Area
Warrington
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD71 East Merseyside
Delivery Location
TLD North West (England)
Local Authority
St. Helens
Electoral Ward
Peasley Cross & Fingerpost
Westminster Constituency
St Helens South and Whiston

Supplier Information

Number of Suppliers
1
Supplier Name

SIMPLYHEALTH ACCESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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