Mental Health Service Users Benefits Advice Services

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    "id": "ocds-h6vhtk-069a4a-2026-06-01T12:13:35+01:00",
    "date": "2026-06-01T12:13:35+01:00",
    "ocid": "ocds-h6vhtk-069a4a",
    "description": "This is a Provider Selection Regime Wales (PSR Wales) intention to award notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 10th of June 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR Wales. Representations by providers must be made to decision makers by E-mail: marisa.riley2@wales.nhs.uk. The award decision makers for this process are members of the Mental Health Clinical Board within Cardiff and Vale University Health Board. The award decision-makers' rationale for selecting the chosen provider and utilising the Most Suitable Provider Process was based on key considerations. The provider delivers a specialised, bespoke welfare benefits and debt advice service specifically tailored to individuals with diagnosed mental health conditions. This level of expertise is not replicated within the local market, and the provider has developed a strong understanding of the complex relationship between mental health and financial hardship, supported by established delivery models and integration with local services. Continuity of provision was also a critical factor. The provider is currently supporting service users with ongoing benefit claims, appeals and tribunal cases. Any disruption or change in provider would present a significant risk to these individuals, potentially impacting case outcomes, financial stability and mental health. Retaining the existing provider ensures continuity of support from experienced staff familiar with service users' circumstances. Additionally, the provider's established partnerships with statutory and third-sector organisations support effective referral pathways and joined-up service delivery. No providers were excluded from the procurement process; There were no declared conflicts or potential conflicts of interest of individuals making the decision. Information that has not been published and is withheld under regulation 23(1) due to commercial sensitivity (WA Ref:165571)",
    "initiationType": "tender",
    "tender": {
        "id": "CAV-MSPP-(26-27) 20",
        "legalBasis": {
            "id": "32014L0024",
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        "title": "Mental Health Service Users Benefits Advice Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85323000",
            "description": "Community health services"
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        "mainProcurementCategory": "services",
        "description": "Cardiff and Vale UHB intends to commission a community-based service providing specialist welfare benefits and debt advice to adults with mental health problems. The service will support individuals to maximise income, reduce or manage debt, and improve overall health and wellbeing.",
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                "description": "Cardiff and Vale University Health Board intends to commission a community-based Mental Health Welfare Benefits and Debt Advice Service for adults aged 18+ experiencing mental health difficulties across Cardiff and the Vale of Glamorgan. The service will provide specialist, holistic advice and casework support to address complex welfare benefits and debt issues, recognising the interrelationship between financial hardship and mental health. The service will support individuals to maximise their income by ensuring access to all appropriate welfare benefits, provide representation and assistance with appeals, and offer specialist debt advice including debt management, negotiation with creditors, and access to appropriate debt relief options. It will focus on early intervention and prevention to reduce the escalation of financial problems, including the risk of homelessness and crisis situations, and will aim to improve financial resilience and long-term independence. Delivery will be flexible, accessible and person-centred, offering support through a range of channels including face-to-face appointments, outreach provision, home and hospital visits where appropriate, and other accessible formats. The service will work collaboratively with statutory and third sector partners, including mental health services, to ensure coordinated pathways of support and improved access for vulnerable individuals. The overarching aim of the service is to improve financial stability, reduce stress associated with debt and financial insecurity, and contribute to improved mental health, wellbeing, and the ability for individuals to maintain independent living within their communities. This notice is an intention to award a contract under the Most Suitable Provider Process. This is an existing service with an existing provider. The contract is for a period of 3 years, with the option to extend for 2 further years in 12-month intervals at the Health Board's discretion, commencing 1st April 2027 to 31st March 2030 (31st March 2032).",
                "status": "cancelled",
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        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
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        ],
        "procurementMethodRationale": "This is a Provider Selection Regime Wales (PSR Wales) intention to award notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 10th June 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR Wales"
    },
    "parties": [
        {
            "id": "GB-FTS-181897",
            "name": "Cardiff and Vale University Health Board",
            "identifier": {
                "legalName": "Cardiff and Vale University Health Board"
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            "address": {
                "streetAddress": "2nd Floor, Woodland House, Maes-Y-Coed Road",
                "locality": "Cardiff",
                "region": "UKL22",
                "postalCode": "CF144HH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Marisa Riley",
                "telephone": "+44 2921501085",
                "email": "marisa.riley2@wales.nhs.uk"
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        {
            "id": "GB-FTS-182512",
            "name": "Riverside Advice",
            "identifier": {
                "legalName": "Riverside Advice"
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                "streetAddress": "41A Lower Cathedral Road",
                "locality": "Cardiff",
                "region": "UKL22",
                "postalCode": "CF116LW",
                "countryName": "United Kingdom"
            },
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                "telephone": "+44 2920341577"
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        {
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            "name": "High Court",
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                "streetAddress": "Royal Courts of Justice, The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
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            "value": {
                "amount": 252400,
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            "dateSigned": "2026-05-26T00:00:00+01:00"
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