Award

Your Bus Journey Survey Transport Focus

SWINDON BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

19 May 2026 at 15:50

UK7 - Contract Details Notice
Summary of the contracting process

Swindon Borough Council has completed the procurement process for the "Your Bus Journey Survey" with a direct award to Transport Focus. This service contract, valued at £56,450.90 excluding VAT (£67,741.08 including VAT), covers the period from 24th April 2026 to 31st August 2027. The procurement decision is part of the Department for Transport's mandate for local authorities receiving the Local Authority Bus Grant. The scope of this procurement process falls under the services category, specifically focusing on customer satisfaction surveys within the region of Swindon, UKK14. The procurement stage has moved from planning to contract award and the contract was signed on 24th April 2026.

This tender presents significant growth opportunities for businesses specialising in customer satisfaction and transport surveys. Companies with expertise in public transport analysis, data collection, and reporting could find valuable opportunities in similar future tenders, especially those aimed at supporting governmental strategies for public transportation improvements. Smaller enterprises focusing on niche research areas or larger firms capable of executing comprehensive surveys stand to benefit by exploring similar procurement processes in the public transport sector.

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Notice Information

Notice Title

Your Bus Journey Survey Transport Focus

Notice Description

The Council has awarded a contract to Transport Focus for the delivery of the Your Bus Journey (YBJ) passenger satisfaction survey for the period 2026/27 to 2028/29. Participation in the YBJ survey is now mandated by the Department for Transport (DfT) as a condition of receiving the Local Authority Bus Grant within the Consolidated Transport Funding Contract value: PS 56,450.90 excluding VAT PS 67,741.08 including VAT

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069c43
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/045904-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£67,741 Under £100K

Notice Dates

Publication Date
19 May 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Apr 20261 months ago
Contract Period
23 Apr 2026 - 31 Aug 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SWINDON BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN1 2JH
Post Town
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Eastcott
Westminster Constituency
Swindon South

Supplier Information

Number of Suppliers
1
Supplier Name

TRANSPORT FOCUS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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