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The Provision of Mechanical & Electrical Maintenance for HGV Cranes

Wales & West Utilities Limited

This public procurement record has 2 releases in its history.

Award

07 Sep 2026 at 11:41

UK6 - Contract Award Notice
Award

21 May 2026 at 16:32

UK5 - Transparency Notice
Summary of the contracting process

Wales & West Utilities Limited procured mechanical and electrical maintenance for its Palfinger HGV cranes. The service covers repair and maintenance of crane equipment, including 24/7 coverage across Wales, South England and South West England, plus remote telephone or digital diagnostic support. Inspections must meet LOLER and PUWER requirements, and work must be carried out by a Palfinger-approved supplier so vehicle warranties remain valid. The requirement excludes hydraulic systems associated with the HGV cranes. The buyer operates 55 Mercedes-Benz lorry loaders fitted with Palfinger cranes. Services are delivered across the buyer’s operating geography, covering Wales and parts of England. The procurement is classified as crane repair and maintenance services (CPV 50531400).

The procurement is complete and was made by direct award to T. H. White Limited. The award was dated 7 September 2026 and has a gross value of £1,200,000 (£1,000,000 excluding tax). The contract period runs from 1 October 2026 to 30 September 2031. The buyer justified the direct award on technical grounds: T. H. White was identified as the only authorised UK distributor and repairer able to provide the required manufacturer-certified Palfinger support, warranty maintenance and regulatory compliance. The award relates to one lot, marked suitable for SMEs. A standstill period ends on 17 September 2026, with contract signature scheduled for 18 September 2026. The requirement was evaluated through the direct-award route rather than a competitive tender.

This requirement indicates demand for specialist, manufacturer-backed maintenance of Palfinger cranes used on utility lorry loaders. A credible future competitor would need Palfinger approval, access to proprietary Palfinger diagnostic tools, factory-trained engineers and reliable access to genuine parts. The buyer’s stated operating requirements also point to a strong need for rapid-response capability, including 24/7 attendance and remote diagnostics, alongside a high first-pick parts rate. Suppliers would need to demonstrate compliance with LOLER, PUWER, Operators Licence, ISO 9001 and ALLMI obligations, as well as the buyer’s site health and safety rules. They would also need an appropriate waste carrier licence, bunding and auditable waste controls. The work is intended to be delivered without subcontracting, so the provider must hold the necessary technical, geographic and operational capacity in-house.

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Notice Information

Notice Title

The Provision of Mechanical & Electrical Maintenance for HGV Cranes

Notice Description

This direct award is made for the following services - * Mechanical and electrical repair of Palfinger HGV cranes. * 24/7 coverage across the WWU geography (Wales, South England and South West. England) * Remote assistance for immediate phone / digital diagnostics. * All inspections meet LOLER and PUWER standards. * Palfinger approved supplier to ensure warranty is maintained. The supplier must also - * Meet all WWU on site health & safety requirements. * Provide appropriate waste controls, including bunding, ensuring they take all waste. away with them and can evidence their waste management process. * The supplier must hold an appropriate waste carrier licence. * The supplier will not sub-contract this work. This does not include the hydraulics associated with the HGV cranes.

Procurement Information

WWU own 55 Mercedes-Benz Lorry Loaders with Palfinger cranes and have a requirement to maintain these vehicles in line with their warranty provisions and provide manufacturer-certified technical support. This level of service must be maintained to ensure compliance with our Operators Licence, ISO9001 and ALLMI regulations. TH White is the only authorised UK distributer and repairer of these vehicles who can guarantee the required level of manufacturer-certified technical support and guaranteed maintenance in line with regulatory obligations. TH White is the only UK supplier who has access to the proprietary Palfinger diagnostic tools, factory-trained engineers and 90% first-pick rate on genuine Palfinger parts.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069fe5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084308-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50531400 - Repair and maintenance services of cranes

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Sep 20264 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Sep 20261 months ago
Contract Period
1 Oct 2026 - 30 Sep 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Wales & West Utilities Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
NP10 8FZ
Postcode Area
Newport
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
Not specified
Local Authority
Newport
Electoral Ward
Tredegar Park and Marshfield
Westminster Constituency
Newport West and Islwyn

Supplier Information

Number of Suppliers
1
Supplier Name

T H White Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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