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Line of Business System - Market Engagement

Milton Keynes City Council

This public procurement record has 2 releases in its history.

Planning

29 Sep 2026 at 08:38

UK2 - Preliminary Market Engagement Notice
Planning

22 May 2026 at 15:05

UK1 - Pipeline Notice
Summary of the contracting process

Milton Keynes City Council is exploring a cloud-based regulatory and operational case management platform to replace its legacy system. The planned service would support Environmental Health, Environmental Crime, Trading Standards, Licensing, Private Sector Housing, Emergency Planning and related operational and regulatory functions. The council favours one corporate platform, but may consider integrated modular products from a single supplier. Expected capabilities include case, inspection, investigation, licensing and enforcement management; document and evidence handling; workflows and tasks; mobile working; reporting; information governance; officer safety alerts; system integration; and migration of existing data. The service is for council operations in Milton Keynes, with work spanning multiple service areas and field-based activity. This is a software and related consultancy services requirement (CPV 72200000).

This is at planning and market engagement stage: the council has not invited tenders or committed to a procurement. It intends to hold a supplier session on Microsoft Teams on 21 October 2026, from 10am to 11am, to present objectives and high-level requirements, understand supplier capabilities and implementation approaches, and gather feedback on procurement routes and contract structures. The stated date for registering interest in the engagement is 16 October 2026. The council expects a future procurement notice on 1 April 2027. The planned contract is expected to run from 1 November 2027 to 31 October 2032, with a possible extension to 31 October 2034. The estimated value is £1 million excluding VAT (£1.2 million including VAT). One lot is planned.

The council says the planned lot is suitable for small and medium-sized suppliers. It is likely to suit software providers with a configurable cloud SaaS platform that can serve several regulatory teams through shared data and integrated workflows. Relevant strengths include case and inspection management, investigations, licensing, enforcement, evidence and records management, mobile and field operations, reporting, retention controls and data migration. Suppliers should be prepared to demonstrate integration with GIS, LLPG and other corporate systems, and ways to support cross-service working and shared premises and entity records. The council is also seeking market views on flexible configuration without supplier dependency, future automation and artificial intelligence, implementation approaches and contract structures. The engagement is for market research and supplier feedback; suppliers can use it to understand the council’s emerging requirements ahead of any separately advertised procurement. No specific accreditation or qualification is stated.

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Notice Information

Notice Title

Line of Business System - Market Engagement

Notice Description

Milton Keynes City Council (MKCC) ('The Council') is seeking to engage with suppliers in advance of a future procurement exercise for a cloud-based Regulatory and Operational Case Management Platform. The Council currently utilises a legacy case management solution across a range of services and is exploring replacement options that will support future service delivery, digital transformation, mobile working, data management and reporting requirements. The Council is seeking a modern Software as a Service (SaaS) solution capable of supporting multiple service areas through a shared platform and data model. Services anticipated to be within scope include: * Environmental Health * Environmental Crime * Trading Standards * Licensing * Private Sector Housing * Emergency Planning * Other related operational and regulatory functions The Council's preferred approach is a single corporate platform, although modular solutions from a single supplier may also be considered where they provide integrated functionality and a seamless user experience. The platform is expected to provide functionality including: * Case management * Inspection management * Investigation management * Licensing management * Enforcement management * Document and evidence management * Workflow and task management * Mobile working capability * Reporting and dashboard functionality * Information governance and retention management * Officer safety alerting * Integration with existing corporate systems * Data migration from an existing legacy system The Council is particularly interested in understanding how suppliers can support: * Cross-service working * Shared premises and entity records * Mobile and field-based operations * Cloud-first delivery models * Integration with GIS, LLPG and other corporate systems * Future use of automation and artificial intelligence * Flexible configuration without supplier dependency The Council intends to hold a supplier engagement session via Microsoft Teams. The purpose of the event will be to: * Share the Council's objectives * Present high-level requirements * Understand market capability * Explore implementation approaches * Gather supplier feedback on proposed procurement routes and contract structures This market engagement exercise is intended solely to gather information and understand market capabilities. Milton Keynes City Council may, at its discretion, use or choose not to use any information received during this exercise when shaping future procurement requirements. This engagement is not an invitation to tender, a call for competition, or a commitment by the Council to undertake any procurement or award any contract. Any future procurement opportunity will be advertised separately and conducted through an appropriate procurement process. Interested suppliers are invited to participate in a market engagement event where the Council will present its current position, emerging requirements and procurement approach. Date 21 October 2026 10am - 11am Via Microsoft Teams For any suppliers interested in this opportunity please visit our e-Tendering portal - https://in-tendhost.co.uk/milton-keynes/aspx/Home for booking form

Planning Information

For any suppliers interested in this opportunity please visit our e-Tendering portal - https://in-tendhost.co.uk/milton-keynes/aspx/Home

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a1b9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091637-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72200000 - Software programming and consultancy services

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
1 Apr 20276 months to go
Award Date
Not specified
Contract Period
1 Nov 2027 - 31 Oct 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Milton Keynes City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MILTON KEYNES
Postcode
MK9 3EJ
Postcode Area
Milton Keynes
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ12 Milton Keynes
Delivery Location
TLJ12 Milton Keynes
Local Authority
Milton Keynes
Electoral Ward
Central Milton Keynes
Westminster Constituency
Milton Keynes Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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