Tender

Housing, Health & Wellbeing Hospital Discharge Support Service

DURHAM COUNTY COUNCIL

This public procurement record has 1 release in its history.

Tender

22 May 2026 at 15:06

Summary of the contracting process

Durham County Council is seeking submissions for the provision of a Housing, Health & Wellbeing Hospital Discharge Support Service, intended to prevent discharges into street homelessness and support timely, sustainable discharges through coordinated interventions. This service targets individuals aged 18 and over, particularly those at risk of homelessness or with specific support needs. This open procurement process, valued at £3,100,000, underlines the council's commitment to comprehensive, person-centred care aligned with the statutory duties of the Care Act 2014. The tender period concludes on 22 June 2026, with the contract expected to commence on 17 August 2026 and run until 31 March 2029, with options for extension up to two additional periods of 24 months, contingent on funding and performance.

This tender presents significant opportunities for experienced organisations in the health and social work services sector to engage in a vital, community-focused initiative. Companies with a track record of working collaboratively with healthcare institutions and supporting complex discharge pathways are well-suited to bid. The service will require proactive interaction with Transfer of Care Hubs and various healthcare professionals, offering substantial growth potential for businesses adept in navigating integrated service delivery and seeking to enhance their portfolio in public health and social care services.

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Notice Title

Housing, Health & Wellbeing Hospital Discharge Support Service

Notice Description

The service is to prevent individuals aged 18 and over from being discharged from hospital into street homelessness, and to support safe, timely, and sustainable discharges through coordinated in-hospital intervention and time-limited post-discharge support. The service will provide proactive, responsive, and coordinated support through: *Early identification of individuals who are homeless or at risk of homelessness; *In-hospital assessment, advocacy, and discharge coordination; & *Time-limited post-discharge support to sustain accommodation and reduce the risk of readmission. The service will specifically support individuals who: *Are homeless or at risk of homelessness; *Have support needs relating to drug and alcohol use; and *Are known to Adult Social Care services, including those with assessed care and support needs, those open to Adult Social Care teams, and those requiring coordinated discharge planning. Durham County Council (the Council) are seeking submissions from suitably experienced and skilled organisations to provide the specified services for the Housing, Health & Wellbeing Discharge Support Service. The service is commissioned in recognition of the significant risks associated with hospital discharge into homelessness, and the adverse impact this has on individual health and wellbeing, as well as system pressures across health, housing, and social care. The Council is committed to ensuring that no individual aged 18 and over is discharged from hospital into street homelessness, and that all discharges are safe, timely, and supported by appropriate accommodation and care pathways. The service will operate within the framework of statutory duties under the Care Act 2014, including the duty to promote individual wellbeing, prevent, reduce, and delay the need for care and support, and ensure the integration of services where this contributes to improved outcomes. The service will also support the Council in meeting its responsibilities under the Homelessness Reduction Act 2017, including duties to prevent and relieve homelessness and to work collaboratively with partner agencies through the Duty to Refer process. The service will deliver an integrated model of support spanning in-hospital intervention and time-limited post-discharge assistance, ensuring continuity of care for individuals with complex and multiple needs. It will form a key part of a wider system approach to discharge planning, working in close partnership with Adult Social Care, housing services, health providers, and other relevant stakeholders to facilitate coordinated and person-centred outcomes. A core feature of this integrated approach is the requirement for the provider to work proactively and collaboratively with Transfer of Care Hubs, clinical teams, and wider hospital-based staff to identify individuals who are homeless or at risk of homelessness at the earliest possible stage of admission. The service will accept and respond to referrals from Transfer of Care Hubs, hospital wards, Emergency Departments, and clinical teams, ensuring timely engagement and intervention to support discharge planning processes. A requirement of the contract is that staff work flexibly and may need to align as part of a hospital discharge pathway resulting in the need to be co-located from time to time within other relevant commissioned services and embrace opportunities for alignment with the National Health Service Neighbourhood Hubs Programme and integrated working with health, housing and adult social care partners. Further details of the requirements are set out in ITB Documents which can be accessed free of charge at www.open-uk.org

Lot Information

Lot 1

Options: The proposed contract is to be let with an option to extend for a further 2 periods of 24 months from the actual end date. All extension periods are subject to funding, performance and Commissioner approval. The requirement of each extension period will be agreed between the Commissioner and the successful Provider prior to commencement. Permitted Changes to Contract: Funding for these services is reliant upon the continued availability of funds from the Integrated Care Board. Funding amounts and sources are only guaranteed until March 2029. At the point of initial contract end DCC may need to invoke either contract extensions or termination as permitted under the relevant sections of the contract terms and conditions. At the Council's discretion, should the Council acquire further funding, including from different sources, additional services may be required and may slightly differ to that detailed in the Specification but will fall under the remit of the Housing, Health and Wellbeing Hospital Discharge Service. The Council reserves the right to apply inflationary uplifts to the contract value at its sole discretion and will be based upon the availability of funding and commissioning priorities. The Council reserves the right to modify the service specification if new legislation and/or guidance regarding the delivery of this service is published by the Government. If a successful bidder's contract is terminated, either at the Council's or the provider's discretion, the council has the discretion to approach one or all of the other successful bidders to offer them the opportunity to deliver the Housing, Health and Wellbeing Hospital Discharge Service OR go to market for a new supplier.

Renewal: The proposed contract is to be let with an option to extend for a further 2 periods of 24 months from the actual end date. All extension periods are subject to funding, performance and Commissioner approval. The requirement of each extension period will be agreed between the Commissioner and the successful Provider prior to commencement.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a20b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/048192-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£3,100,000 £1M-£10M
Lots Value
£3,100,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 May 2026Today
Submission Deadline
22 Jun 20261 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
16 Aug 2026 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DURHAM COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5WB
Post Town
Durham
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC14 Durham

Local Authority
County Durham
Electoral Ward
Framwellgate and Newton Hall
Westminster Constituency
City of Durham

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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