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GMCA1982 Safe Transitions - New Community Guidance

Greater Manchester Combined Authority

This public procurement record has 4 releases in its history.

Award

21 Aug 2026 at 14:34

UK6 - Contract Award Notice
Tender

24 Jun 2026 at 14:10

UK4 - Tender Notice
PlanningUpdate

28 May 2026 at 10:32

UK2 - Preliminary Market Engagement Notice
Planning

22 May 2026 at 17:06

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Greater Manchester Combined Authority commissioned the Safe Transitions: New Community Guidance Project, a community and social support service for newly granted refugees and other migrant communities. The work is intended to improve access to information, strengthen integration and reduce homelessness risk. It covers accessible, multilingual guidance in written and multimedia formats on rights, entitlements, healthcare, housing, welfare, public services and everyday life; regular information briefings in asylum accommodation and community settings; and partnership work with local authorities, statutory agencies, voluntary, community, faith and social enterprise organisations and other partners. Delivery is expected to be trauma-informed, culturally competent, person-centred and shaped by lived experience. The service is for communities across Greater Manchester.

The procurement is complete following an open procedure. Six bids were received, including three from SMEs and one from a voluntary, community or social enterprise. Refugee Action was selected for the single lot on 21 August 2026. The awarded value is £305,661.88 excluding VAT, or £366,794.26 including VAT. The contract runs from 1 October 2026 to 31 March 2029, with signature scheduled for 1 October 2026 and a standstill period ending on 3 September 2026. Evaluation weighted quality at 90% and price at 10%. Quality criteria were service model, mobilisation, staffing, partnerships and stakeholder engagement, outcomes and targets, lived experience voice and partnership, and social value. The lot was suitable for SMEs and VCSEs.

This award shows demand for a specialist refugee and migrant-support provider able to combine practical information services with homelessness prevention and integration outcomes. Credible competitors would need to design and deliver accessible, multilingual resources across written and multimedia formats, and provide regular briefings in accommodation and community settings. They would also need strong working relationships with councils, statutory services, voluntary and community organisations and other local partners, with the ability to promote consistent information and maintain effective referral pathways. The evaluation places particular importance on the service model, mobilisation, staffing, measurable outcomes, social value and meaningful involvement of people with lived experience. Organisations with established delivery capability, culturally competent and trauma-informed practice, and evidence of partnership working would be well placed when this requirement returns.

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Notice Information

Notice Title

GMCA1982 Safe Transitions - New Community Guidance

Notice Description

The Greater Manchester Combined Authority (GMCA) intends to commission the Safe Transitions: New Community Guidance Project, designed to improve access to information, strengthen integration outcomes and reduce the risk of homelessness among newly granted refugees and other migrant communities across Greater Manchester. Greater Manchester currently hosts over 8,500 people living in asylum support accommodation (June 2025). Evidence indicates that people with asylum backgrounds are disproportionately represented within homelessness and rough sleeping services, often due to limited understanding of UK systems, fragmented transition support and barriers to accessing housing, welfare and local services. The proposed service will focus on three key areas of delivery. Accessible Guidance Resources Development of accessible, multilingual guidance resources in a range of formats, including written materials and multimedia content, covering rights, entitlements, healthcare, housing, public services and everyday life in Greater Manchester. Information Briefings and Early Support Delivery of regular information briefings within asylum accommodation and community settings to improve preparedness, wellbeing and engagement with support services. System Engagement and Partnership Development Collaborative work with local authorities, statutory agencies, VCFSE, and other partners to promote the guidance resources, support consistent messaging and strengthen support pathways for new residents. The project aims to prevent homelessness, reduce pressure on public services, support independence and inclusion, and improve the consistency and accessibility of information available to refugees and other forced migrant communities. Delivery is expected to be trauma-informed, culturally competent, person-centred and shaped by lived experience. Total contract value is PS307,691.66, with delivery running from 1 October 2026 to 31 March 2029.

Planning Information

GMCA will host an online pre-market engagement session on Thursday 4th June, 12.30pm-13.30pm. If further in person or on online events are needed during the PME period, a notification will be shared through the Chest. Expressions of interest to participate in this event (Name Surname, Position in the company and e-mail address of participants), should be sent via the messaging section on The Chest, https://www.the-chest.org.uk Project reference - DN817141 An invitation link will be shared in due course to all service providers that will express interest to participate

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a23c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079977-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£307,691 £100K-£500K
Lots Value
£307,691 £100K-£500K
Awards Value
£305,661 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Aug 20263 weeks ago
Submission Deadline
21 Jul 2026Expired
Future Notice Date
15 Jun 2026Expired
Award Date
21 Aug 20263 weeks ago
Contract Period
1 Oct 2026 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Greater Manchester Combined Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M1 6EU
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England)
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

Refugee Action

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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