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Digital Incentivisation Scheme

London Borough of Hillingdon

This public procurement record has 2 releases in its history.

TenderCancellation

01 Oct 2026 at 09:12

UK12 - Procurement Termination Notice
Award

26 May 2026 at 09:50

UK5 - Transparency Notice
Summary of the contracting process

The London Borough of Hillingdon planned a digital incentivisation scheme for residents. The service was intended to encourage people to be more physically active and raise awareness of local health support services. The procurement was for health and social services, with delivery in Hillingdon, London. The single lot covered the whole requirement and was marked as suitable for small and medium-sized enterprises. The council was the buyer, and BetterPoints Limited was selected to provide the service before the award was cancelled. The scheme’s stated purpose links digital engagement with both physical activity and access to local health support, so relevant suppliers would need to address these connected public health aims.

The procurement was awarded directly without competition under a below-threshold procedure. BetterPoints Limited was selected for the single lot, at an awarded value of £75,774 excluding VAT (£90,929 including VAT). The award date was not recorded. The planned contract period ran from 1 June 2026 to 30 January 2028, with an option for future expansion. The award was cancelled on 15 July 2026 because the service was no longer required. The published evaluation basis and eligibility conditions are not set out in the process information. The lot was identified as suitable for SMEs. The cancellation means the selected supplier did not proceed with this requirement as planned.

For suppliers tracking Hillingdon’s health and wellbeing work, this procurement shows the council’s interest in using a digital incentive service to increase residents’ physical activity and connect them with local health support. A credible competitor would need a digital platform and an incentives model suited to engaging residents, alongside the ability to support public health messaging and service signposting in Hillingdon. The previous award was made directly without competition, so the route used for this purchase did not test competing offers. Its cancellation because the service was no longer required is important context: the council did not proceed with the planned service. Suppliers should therefore treat this as evidence of a defined requirement the council considered, not as confirmation that it will buy the service again.

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Notice Information

Notice Title

Digital Incentivisation Scheme

Notice Description

Digital incentivisation scheme for residents in Hillingdon to increase physical activity and awareness of local health support services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a2bc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092635-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£75,774 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jun 2026 - 30 Jan 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Hillingdon
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
UXBRIDGE
Postcode
UB8 1UW
Postcode Area
Southall
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
Not specified
Local Authority
Hillingdon
Electoral Ward
Uxbridge
Westminster Constituency
Uxbridge and South Ruislip

Supplier Information

Number of Suppliers
1
Supplier Name

BETTERPOINTS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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