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HR-People Analytics SaaS Platform

NATIONAL GRID UK LIMITED

This public procurement record has 3 releases in its history.

Tender

08 Jun 2026 at 11:58

UK4 - Tender Notice
PlanningUpdate

26 May 2026 at 14:41

UK3 - Planned Procurement Notice
Planning

26 May 2026 at 11:51

UK3 - Planned Procurement Notice
Summary of the contracting process

National Grid UK Limited, a private utility company based in London, is conducting a public procurement process for an HR-People Analytics SaaS Platform. This tender process, valued at £1,250,000 GBP, focuses on acquiring a commercial off-the-shelf Software as a Service (SaaS) platform to enhance workforce analytics capabilities. The procurement falls under the "Software package and information systems" industry category and will be executed through a competitive flexible procedure with a selective procurement method. The current stage is the tender stage, with interested suppliers required to complete their registration on the SAP Ariba platform by 11 June 2026. Following registration, suppliers will participate in a two-stage evaluation process, including a self-assessment questionnaire, written proposal evaluation, and potentially presentations. The award decision is expected by 31 August 2026, and the contract period will start on 2 September 2026, lasting until 1 September 2028, with a possible extension for up to two additional years.

This tender presents significant opportunities for businesses in the software and analytics sectors, particularly those specialising in HR solutions and AI capabilities. Companies with strengths in providing scalable, enterprise-grade SaaS platforms, advanced workforce insights, predictive analytics, and integrated solutions compatible with SAP SuccessFactors and other HR systems would be well-positioned to compete. The project aims to reduce dependency on engineering resources, embrace AI-enabled analytics, and improve workforce insights, appealing to firms with expertise in delivering intuitive, self-service analytics platforms that support strategic decision-making across large organisations. The opportunity is attractive to suppliers who can offer innovative solutions aligned with National Grid's objectives for enhanced data integration, analytics capabilities, and sustainable operational models.

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Notice Information

Notice Title

HR-People Analytics SaaS Platform

Notice Description

National Grid is seeking to secure a contract for the provision of procurement of a HR People Analytics SaaS Platform The service being sought is Software as a Service (SaaS) The software should be a commercial off the shelf product. Summary The goal is to establish a scalable, enterprise-grade SaaS People Analytics capability that provides a unified, governed view of workforce data and integrates insights across HR, skills, workforce planning systems. The project introduces a cross system analytical layer that improves how workforce insight is generated, accessed, and applied, enabling more consistent, timely, and decision-oriented analysis to support strategic workforce decisions. Scope National Grid is seeking an enterprise-grade workforce analytics platform that moves beyond traditional HR reporting to deliver advanced workforce insights, predictive analytics, scenario modelling, and decision support across the organisation. The organisation requires a scalable and sustainable SaaS-based capability that supports: * A governed workforce data model and reliable historical workforce analytics Advanced and explainable AI-enabled analytics and correlation analysis * Narrative-led and executive-ready workforce insights * Operational workforce planning and organisational change analysis * Interoperability with SAP SuccessFactors, OrgVue, and adjacent enterprise platforms * Cross-domain workforce insight spanning HR, skills, learning, planning, and operational data * Reduced dependency on engineering and centraal analytics teams through intuitive self-service and AI-enabled insight capability Whilst strategic workforce planning remains delivered through an existing supplier (Orgvue), the solution must integrate effectively with workforce planning processes and support operational forecasting, workforce modelling, and insight generation aligned to broader business priorities. AI governance is considered a core requirement and must be supported through transparent controls, monitoring, explainability, and operational governance processes. Functional Scope The following product capability areas will be assessed 1. Workforce Data Model & Governance The platform must provide a governed workforce data model supporting accurate historical workforce analytics, effective-dated data management, cross organisational workforce modelling, metric governance, and transparent data lineage to ensure workforce insight remains consistent, auditable, and reliable as organisational structures and data sources evolve. 2. Advanced Analytics & AI CapabilityThe platform must provide advanced analytics and AI-enabled workforce insight capability supporting predictive modelling, correlation analysis, scenario simulation, and workforce risk analysis. AI capabilities must include appropriate governance, explainability, bias monitoring, model lifecycle management, and operational controls to ensure responsible and sustainable use of predictive analytics. 3. Interoperability & Multi-System Capability The platform must integrate effectively within National Grid's broader technology ecosystem, including SAP SuccessFactors and adjacent workforce systems. The solution must support multi-system workforce data integration, interoperability across HR, skills, learning, planning, and operational platforms, and secure API-based data exchange to enable consistent and connected workforce insight. 4. Core Reporting Foundation The platform must provide a reliable foundation for workforce reporting and operational analytics, including interactive dashboards, flexible filtering and drill-down capability, automated report distribution, and controlled data sharing to support consistent operational workforce insight. 5. Insight Experience & Narrative Layer The platform must support generation of meaningful workforce insight through guided analytics, narrative explanations, root-cause exploration, and intuitive visualisation, enabling HR and business users to move beyond static reporting to actionable and decision-oriented workforce insight. 6. Operating Model Sustainability & BAU Support The platform must support a sustainable and low complexity operating model with minimal dependency on specialist engineering resources. The solution must enable efficient administration, flexible configuration, controlled upgrade management, responsive vendor support, andeffective knowledge transfer to support long-term operational sustainability and maintainability. Project Deployment scope National Grid intends to implement a SaaS-based workforce analytics platform that delivers improved workforce insight, advanced analytics capability, narrative-led insight, and reduced engineering dependency beyond the current PeopleDataHub reporting model. The initial deployment phase is expected to establish: * Core SAP SuccessFactors integrations and workforce data model * Security, governance, and administration processes * Workforce analytics capability broadly aligned to current reporting coverage * Closure of key workforce, skills, and learning analytics gaps * Early adoption of advanced analytics, AI-enabled insight, and narrative capabilities * Transition of HR analytics users to the new platform The platform should support progressive integration of additional workforce and operational data sources, including ServiceNow, Qualtrics, and learning platforms. Subsequent phases are expected to expand analytics coverage, predictive and scenario modelling capability, bespoke National Grid analytics, and broader business adoption

Lot Information

Lot 1

Renewal: The contract shall be extendable for a maximum of 2 years

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a31c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/053729-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£1,250,000 £1M-£10M
Lots Value
£1,250,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Jun 20264 months ago
Submission Deadline
29 Jun 2026Expired
Future Notice Date
3 Jun 2026Expired
Award Date
Not specified
Contract Period
2 Sep 2026 - 1 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL GRID UK LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
WC2N 5EH
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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