Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Independent SEND Mediation and Dispute Resolution Service

London Borough of Hillingdon

This public procurement record has 2 releases in its history.

Award

06 Aug 2026 at 08:34

UK7 - Contract Details Notice
Award

28 May 2026 at 15:44

UK5 - Transparency Notice
Summary of the contracting process

London Borough of Hillingdon commissioned an independent special educational needs and disabilities (SEND) mediation and dispute resolution service. The service supports the council’s duties under the Children and Families Act and the SEND Code of Practice 2014, providing mediation and dispute resolution for children, young people and families involved in SEND matters. The buyer is London Borough of Hillingdon, based at the Civic Centre in Uxbridge, and the service is delivered in the Hillingdon area of the United Kingdom. This is a public-sector service requirement rather than a goods supply or construction project. The requirement is intended to provide continuity of SEND mediation services while the council undertakes a competitive tender process. The procurement was classified as a health and social work service.

The procurement is complete and has been awarded to Global Mediation Limited. It was a single-lot, below-threshold direct award without competition under the light-touch regime. The award date was 28 May 2026 and the contract was signed on 8 June 2026. The contract value is £162,600 excluding VAT, or £195,120 including VAT. The contract period runs from 8 June 2026 to 30 September 2026, with an option to extend by up to six months to 31 March 2027. The award records the service period as 28 May to 30 September 2026, with the same maximum extension date. The council stated that the arrangement would maintain continuity while a competitive tender is undertaken. The lot was suitable for SMEs and voluntary, community and social enterprises.

This award indicates demand from Hillingdon for an independent provider able to deliver SEND mediation and dispute resolution in line with the Children and Families Act and the SEND Code of Practice 2014. A credible competitor would need specialist understanding of SEND disagreements, the ability to provide impartial mediation, and experience managing disputes involving children, young people, families and the council. It would also need sufficient operational capacity to maintain continuity of service during a transition to a competitively tendered arrangement, while meeting public-sector governance and reporting expectations. Global Mediation Limited is recorded as an SME, and the lot was identified as suitable for SMEs and voluntary, community and social enterprises. Organisations with established SEND mediation capability and relevant health or social work service experience are therefore the closest comparator suppliers.

How relevant is this notice?

Notice Information

Notice Title

Independent SEND Mediation and Dispute Resolution Service

Notice Description

In line with the Children and Families Act and SEND Code of Practice 2014, the London Borough of Hillingdon is required to commission the services of an independent mediation and dispute resolution service. The contract commenced on 1 April 2026 for an initial period of six months, with the option to extend up to a further six months. It was awarded to ensure continuity of SEND mediation services while a competitive tender process is undertaken.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a7fa
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074444-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£162,600 £100K-£500K
Contracts Value
£162,600 £100K-£500K

Notice Dates

Publication Date
6 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
8 Jun 2026 - 30 Sep 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Hillingdon
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
UXBRIDGE
Postcode
UB8 1UW
Postcode Area
Southall
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
Not specified
Local Authority
Hillingdon
Electoral Ward
Uxbridge
Westminster Constituency
Uxbridge and South Ruislip

Supplier Information

Number of Suppliers
1
Supplier Name

Global Mediation Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...