Notice Information
Notice Title
Managed IT Services
Notice Description
Provision of a fully managed IT Infrastructure Support and Help Desk service for Local Space. The scope of services encompasses day-to-day remote and on-site technical support for all organisational personnel and endpoints, network monitoring, routine patch management, data backup, and business continuity hosting. The agreement also encompasses dedicated cyber security management, compliance auditing, strategic advisory services for organisational growth, and technical implementation support for contractually mandated capital projects, including a planned corporate office relocation and security infrastructure upgrades.
Procurement Information
Single supplier - technical reasons Direct award is justified under Section 41 and Schedule 5 of the Procurement Act 2023 on the basis of single supplier technical reasons arising from the integration and technical dependency of the Authority's core IT infrastructure, identity management and cyber security environment within the incumbent supplier's managed service environment. The Authority considers that a change of provider at this stage would require a complex migration of critical live systems and would create disproportionate technical, operational and cyber security risks, including risks to business continuity, operational stability, service resilience and data integrity. orward Procurement Intent The Authority confirms its intention to undertake a future competitive procurement exercise for managed IT services no later than the 2027/2028 financial year. The future procurement process will be undertaken to: * re-test the market for managed IT service provision; * assess alternative delivery models and suppliers; * ensure ongoing value for money through competition; and * support continued compliance with applicable procurement legislation and transparency requirements.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06a84d
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/067504-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
72212000 - Programming services of application software
72510000 - Computer-related management services
72610000 - Computer support services
72700000 - Computer network services
72800000 - Computer audit and testing services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £750,000 £500K-£1M
- Contracts Value
- £750,000 £500K-£1M
Notice Dates
- Publication Date
- 17 Jul 20262 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 29 May 20262 months ago
- Contract Period
- 15 Jul 2026 - 2 Dec 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LOCAL SPACE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- E15 4BZ
- Post Town
- East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI41 Hackney and Newham
- Delivery Location
- Not specified
-
- Local Authority
- Newham
- Electoral Ward
- Stratford
- Westminster Constituency
- Stratford and Bow
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/067504-2026
17th July 2026 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/050584-2026
29th May 2026 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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