Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Managed IT Services

LOCAL SPACE

This public procurement record has 2 releases in its history.

Award

17 Jul 2026 at 09:00

UK7 - Contract Details Notice
Award

29 May 2026 at 09:00

UK5 - Transparency Notice
Summary of the contracting process

Local Space is procuring fully managed IT infrastructure support and a help desk service for its organisation. The requirement covers day-to-day remote and on-site technical support for personnel and endpoints, network monitoring, routine patch management, data backup and business-continuity hosting. It also includes dedicated cyber-security management, compliance auditing, strategic IT advice to support organisational growth, and technical implementation for capital projects, including a corporate office relocation and security-infrastructure upgrades. The buying organisation is Local Space, a public authority based in London. Services are delivered across England, including London, the South East, South West, East of England, East and West Midlands, Yorkshire and the Humber, North West, and North East England. The procurement is for IT services, computer support, networking, auditing and related technical consultancy.

The procurement is complete and was awarded by direct award to GIOTECH LIMITED on 4 June 2026, with the contract signed on 16 July 2026. The direct award was justified on single-supplier technical grounds, because Local Space’s core infrastructure, identity management and cyber-security environment were integrated with the incumbent provider’s managed service. The awarded contract value is £750,000 excluding VAT and £900,000 including VAT. The contract runs from 16 July 2026 to 2 December 2029. There was one lot, marked suitable for small and medium-sized enterprises, and the award is above the relevant threshold. The procurement used a single-supplier route rather than a competitive evaluation, with the stated legal basis being Section 41 and Schedule 5 of the Procurement Act 2023. GIOTECH LIMITED is the selected supplier.

This requirement demonstrates demand for an end-to-end managed IT services provider able to combine service-desk operations with infrastructure support, network monitoring, patching, backup and business-continuity hosting. A credible competitor would need to manage remote and on-site support for an organisation’s users and endpoints, while maintaining resilient live systems and protecting data integrity. Relevant capability also includes cyber-security management, identity-management integration, compliance auditing and strategic technology advice. Suppliers should be able to support technically complex change programmes, including office relocation and security-infrastructure upgrades, without disrupting core operations. The buyer’s direct-award rationale indicates that technical integration, continuity, service resilience and cyber-security risk management were decisive considerations. This is therefore most relevant to established managed service providers with broad in-house expertise, strong transition capability and experience supporting public-sector or similarly regulated organisations.

How relevant is this notice?

Notice Information

Notice Title

Managed IT Services

Notice Description

Provision of a fully managed IT Infrastructure Support and Help Desk service for Local Space. The scope of services encompasses day-to-day remote and on-site technical support for all organisational personnel and endpoints, network monitoring, routine patch management, data backup, and business continuity hosting. The agreement also encompasses dedicated cyber security management, compliance auditing, strategic advisory services for organisational growth, and technical implementation support for contractually mandated capital projects, including a planned corporate office relocation and security infrastructure upgrades.

Procurement Information

Single supplier - technical reasons Direct award is justified under Section 41 and Schedule 5 of the Procurement Act 2023 on the basis of single supplier technical reasons arising from the integration and technical dependency of the Authority's core IT infrastructure, identity management and cyber security environment within the incumbent supplier's managed service environment. The Authority considers that a change of provider at this stage would require a complex migration of critical live systems and would create disproportionate technical, operational and cyber security risks, including risks to business continuity, operational stability, service resilience and data integrity. orward Procurement Intent The Authority confirms its intention to undertake a future competitive procurement exercise for managed IT services no later than the 2027/2028 financial year. The future procurement process will be undertaken to: * re-test the market for managed IT service provision; * assess alternative delivery models and suppliers; * ensure ongoing value for money through competition; and * support continued compliance with applicable procurement legislation and transparency requirements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a84d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067504-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72212000 - Programming services of application software

72510000 - Computer-related management services

72610000 - Computer support services

72700000 - Computer network services

72800000 - Computer audit and testing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£750,000 £500K-£1M
Contracts Value
£750,000 £500K-£1M

Notice Dates

Publication Date
17 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
16 Jul 2026 - 2 Dec 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LOCAL SPACE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E15 4BZ
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

GIOTECH LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...